TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294018 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by
tyhar25 from
Great!
It was great! very helpful and friendly advice and recommendations
Date published: 2022-09-12
Rated 4 out of 5 by
DWoodsLDC from
Gets the job done but there is still missing info.
Generally, this works very well. I use the forms method since I have been using this for years but I have a big gripe. There are so many places where I am asked does this or that form apply? but there is no explanation as to what that form or rule is. Don't just link to the IRS rule but provide a layman's quick explanation, then a link.
Date published: 2022-09-12
Rated 5 out of 5 by
bondhedger from
Solid for complex return
One issue surfaced (arcane) regarding change in reporting for K-1s with subsequent need for info on K-3s. I spoke to Richard at Live Help. He gave me the confidence to file with the goofiness surrounding changing tax treatment of these K-3s.
Date published: 2022-09-12
Rated 5 out of 5 by
Jeff1113 from
Complicated Taxes made Easy
I had a complicated set of taxes to file this year. I had numerous cryptocurrency trades, cryptocurrency staking income, and multiple K-1 and K-3s. My turbotax expert put me at ease and helped me through it all.
Date published: 2022-09-12
Rated 5 out of 5 by
Bruce80 from
I had a great experience
At every step of the way, I was treated with kindness, respect, and knowledgable guidance.
Date published: 2022-09-12
Rated 5 out of 5 by
Akaay from
It simplifies the process
I wouldn't have it any other way! It makes life easier
Date published: 2022-09-12
Rated 1 out of 5 by
Lulumel from
Problematic every year with a line or two
Every year there are unresolved errors in the system that prevents e-filing. All their updates are not enough it seems.
Date published: 2022-09-12
Rated 2 out of 5 by
null from
difficult to fo partnership amending 1065
Had difficulties with attachments requiring a paper return on LLC rental one on one return and no clear instructions on how to amend another return been using 25 years
Date published: 2022-09-12
Rated 3 out of 5 by
sxkk from
Overall works but needs work
General stuff works at a basic level. file attachments like form 8453 did not show up the signed docs, worried how it got e-filed! Even if we claim that s-crop status is elected, TT still asks us to sign and file for s-corp status!
Date published: 2022-09-12
Rated 1 out of 5 by
GeorgeK Turbo Tax 92022 from
Poor for not supporting QB 2014
Dissatisfied that you require us to join new QB versions instead of allowing us to either take data and upload through a spreadsheet to Turbo Tax or just letting us upload like we always did prior to 2020.
All TurboTax® Offerings Reviews - Page 4477
Date published: 2022-09-11
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
tyhar25 from
Great!
It was great! very helpful and friendly advice and recommendations
Date published: 2022-09-12
Rated 4 out of 5 by
DWoodsLDC from
Gets the job done but there is still missing info.
Generally, this works very well. I use the forms method since I have been using this for years but I have a big gripe. There are so many places where I am asked does this or that form apply? but there is no explanation as to what that form or rule is. Don't just link to the IRS rule but provide a layman's quick explanation, then a link.
Date published: 2022-09-12
Rated 5 out of 5 by
bondhedger from
Solid for complex return
One issue surfaced (arcane) regarding change in reporting for K-1s with subsequent need for info on K-3s. I spoke to Richard at Live Help. He gave me the confidence to file with the goofiness surrounding changing tax treatment of these K-3s.
Date published: 2022-09-12
Rated 5 out of 5 by
Jeff1113 from
Complicated Taxes made Easy
I had a complicated set of taxes to file this year. I had numerous cryptocurrency trades, cryptocurrency staking income, and multiple K-1 and K-3s. My turbotax expert put me at ease and helped me through it all.
Date published: 2022-09-12
Rated 5 out of 5 by
Bruce80 from
I had a great experience
At every step of the way, I was treated with kindness, respect, and knowledgable guidance.
Date published: 2022-09-12
Rated 5 out of 5 by
Akaay from
It simplifies the process
I wouldn't have it any other way! It makes life easier
Date published: 2022-09-12
Rated 1 out of 5 by
Lulumel from
Problematic every year with a line or two
Every year there are unresolved errors in the system that prevents e-filing. All their updates are not enough it seems.
Date published: 2022-09-12
Rated 2 out of 5 by
null from
difficult to fo partnership amending 1065
Had difficulties with attachments requiring a paper return on LLC rental one on one return and no clear instructions on how to amend another return been using 25 years
Date published: 2022-09-12
Rated 3 out of 5 by
sxkk from
Overall works but needs work
General stuff works at a basic level. file attachments like form 8453 did not show up the signed docs, worried how it got e-filed! Even if we claim that s-crop status is elected, TT still asks us to sign and file for s-corp status!
Date published: 2022-09-12
Rated 1 out of 5 by
GeorgeK Turbo Tax 92022 from
Poor for not supporting QB 2014
Dissatisfied that you require us to join new QB versions instead of allowing us to either take data and upload through a spreadsheet to Turbo Tax or just letting us upload like we always did prior to 2020.
All TurboTax® Offerings Reviews - Page 4477
Date published: 2022-09-11