TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
TurboTax Live
TurboTax CD/Download
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Rated 4 out of 5 by
Emmeye from
Very Good software for taxes
Was able to work with and file electronically. Using this for the second year now.
Date published: 2022-03-12
Rated 3 out of 5 by
Rick7716 from
Complicated
I found it very confusing to know what to do at times and how to edit forms.
Date published: 2022-03-12
Rated 4 out of 5 by
PPGHilty from
2021 Turbo Tax
I've used Turbo Tax for over 10 years. This addition 2021 Tax Year, worked through the Income and Deduction sections as expected. The electronic filing process is cumbersome, especially from information that is entered every year and doesn't change. Finally, I couldn't print any of the PDF documents while in the program, despite several attempts. I kept getting Error messages pertaining to the PDF file. For those not familiar with the electronic filing process or how to navigate around their personal computers for file storage and location, I would drop my Rating to a 3. Since I know the product and its quirks, it was a minor problem. It's not perfect, but it got the job done.
Date published: 2022-03-12
Rated 5 out of 5 by
Rob801 from
Kim is Awesome
Kim helped a lot and went the extra mile on filling out my taxes I appreciate you!
Date published: 2022-03-12
Rated 5 out of 5 by
Jalcorta from
2021 filing
Super easy to use!!! Love that previous years info is automatically uploaded
Date published: 2022-03-12
Rated 5 out of 5 by
mrgills75 from
Been a loyal customer for a decade!
Taxes are hard. TurboTax makes them as easy as possible. I trust using TurboTax more that handing off my documents to someone else to do my taxes.
Date published: 2022-03-12
Rated 5 out of 5 by
dcadwell from
Turbo Tax was great
I was contacted by my assigned tax expert and my taxes were done within a week.
Date published: 2022-03-12
Rated 4 out of 5 by
MikeS21 from
Turbo Tax free is fast and mostly easy
I have used Turbo Tax for over 8 years and everything is great! Little confusing when they go through state returns sometimes, but overall, its a great service
Date published: 2022-03-12
Rated 5 out of 5 by
LoriAnn J 11 from
Turno was great
It was an easier experience! Thankfully I had someone finish my taxes. First time home owner made it difficult!
Date published: 2022-03-12
Rated 3 out of 5 by
Anytimenow from
Needs improvement
When I need further information on a topic, the 'Help' screen print is so tiny I need a magnifying glass to read it. And I can expand the Help screen page, but it doesn't expand the print? Which is NO help at all. Please fix this!
All TurboTax® Offerings Reviews - Page 4477
Date published: 2022-03-12
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 4 out of 5 by
Emmeye from
Very Good software for taxes
Was able to work with and file electronically. Using this for the second year now.
Date published: 2022-03-12
Rated 3 out of 5 by
Rick7716 from
Complicated
I found it very confusing to know what to do at times and how to edit forms.
Date published: 2022-03-12
Rated 4 out of 5 by
PPGHilty from
2021 Turbo Tax
I've used Turbo Tax for over 10 years. This addition 2021 Tax Year, worked through the Income and Deduction sections as expected. The electronic filing process is cumbersome, especially from information that is entered every year and doesn't change. Finally, I couldn't print any of the PDF documents while in the program, despite several attempts. I kept getting Error messages pertaining to the PDF file. For those not familiar with the electronic filing process or how to navigate around their personal computers for file storage and location, I would drop my Rating to a 3. Since I know the product and its quirks, it was a minor problem. It's not perfect, but it got the job done.
Date published: 2022-03-12
Rated 5 out of 5 by
Rob801 from
Kim is Awesome
Kim helped a lot and went the extra mile on filling out my taxes I appreciate you!
Date published: 2022-03-12
Rated 5 out of 5 by
Jalcorta from
2021 filing
Super easy to use!!! Love that previous years info is automatically uploaded
Date published: 2022-03-12
Rated 5 out of 5 by
mrgills75 from
Been a loyal customer for a decade!
Taxes are hard. TurboTax makes them as easy as possible. I trust using TurboTax more that handing off my documents to someone else to do my taxes.
Date published: 2022-03-12
Rated 5 out of 5 by
dcadwell from
Turbo Tax was great
I was contacted by my assigned tax expert and my taxes were done within a week.
Date published: 2022-03-12
Rated 4 out of 5 by
MikeS21 from
Turbo Tax free is fast and mostly easy
I have used Turbo Tax for over 8 years and everything is great! Little confusing when they go through state returns sometimes, but overall, its a great service
Date published: 2022-03-12
Rated 5 out of 5 by
LoriAnn J 11 from
Turno was great
It was an easier experience! Thankfully I had someone finish my taxes. First time home owner made it difficult!
Date published: 2022-03-12
Rated 3 out of 5 by
Anytimenow from
Needs improvement
When I need further information on a topic, the 'Help' screen print is so tiny I need a magnifying glass to read it. And I can expand the Help screen page, but it doesn't expand the print? Which is NO help at all. Please fix this!
All TurboTax® Offerings Reviews - Page 4477
Date published: 2022-03-12