TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 4 out of 5 by from TurboTax finds solutions! I have encountered an issue and Turbox Tax never gave up and found a solution to the issue.
Date published: 2021-03-03
Rated 1 out of 5 by from So many hidden fees?? I like the ease of TurboTax but I was so confused and upset to find a $50 charge just to file my state and federal taxes at the same time. There were no alternative options offered and the wording was weird vague. Based on the way the options were laid out, I did not even think I was electing the $50 option until I saw it at the end of the whole thing. And $120 to be able to report business expenses...? Why? Right as I was about to pay the $110 for my upgrade to deluxe (so that i could report freelance earnings) and the mystery $50 charge, the price jumped up to $160 or $210 I believe for some service ("Max?" "Pro"?) which I had not clicked on. The "remove" button was artfully concealed. I'm sad because I've always found TurboTax good and easy to use but I will have to look elsewhere because I don't want to be caught off guard with more hidden fees.
Date published: 2021-03-03
Rated 4 out of 5 by from Excellant Easy to use, easy to work through the problems, Once again taxes done in a short time.
Date published: 2021-03-03
Rated 5 out of 5 by from so helpful for a first timer! I had to call a few times & each expert was helpful in walking me through my question. Especially when I went to file & there was a glitch that changed my return.
Date published: 2021-03-03
Rated 5 out of 5 by from Income Tax Return made easy! I had no, none, nada Problems completing the Turbo Tax information!
Date published: 2021-03-03
Rated 5 out of 5 by from great Service Easy and thorough. Such a pleasure after all those years of accountants
Date published: 2021-03-03
Rated 5 out of 5 by from simple to use Simple and to the point. The online platform asked everything required to get my return.
Date published: 2021-03-03
Rated 5 out of 5 by from TurboTax is awesome!! I have been using TurboTax for over 20 years and find it easy to use.
Date published: 2021-03-03
Rated 5 out of 5 by from Affordable and easy to use. I've been using Turbotax now for 4 years and it's never let me down.
Date published: 2021-03-03
Rated 5 out of 5 by from Highly Recommended Very user friendly. Personalized support readily available and helpful!
Date published: 2021-03-03
All TurboTax® Offerings Reviews - Page 4477
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from TurboTax finds solutions! I have encountered an issue and Turbox Tax never gave up and found a solution to the issue.
Date published: 2021-03-03
Rated 1 out of 5 by from So many hidden fees?? I like the ease of TurboTax but I was so confused and upset to find a $50 charge just to file my state and federal taxes at the same time. There were no alternative options offered and the wording was weird vague. Based on the way the options were laid out, I did not even think I was electing the $50 option until I saw it at the end of the whole thing. And $120 to be able to report business expenses...? Why? Right as I was about to pay the $110 for my upgrade to deluxe (so that i could report freelance earnings) and the mystery $50 charge, the price jumped up to $160 or $210 I believe for some service ("Max?" "Pro"?) which I had not clicked on. The "remove" button was artfully concealed. I'm sad because I've always found TurboTax good and easy to use but I will have to look elsewhere because I don't want to be caught off guard with more hidden fees.
Date published: 2021-03-03
Rated 4 out of 5 by from Excellant Easy to use, easy to work through the problems, Once again taxes done in a short time.
Date published: 2021-03-03
Rated 5 out of 5 by from so helpful for a first timer! I had to call a few times & each expert was helpful in walking me through my question. Especially when I went to file & there was a glitch that changed my return.
Date published: 2021-03-03
Rated 5 out of 5 by from Income Tax Return made easy! I had no, none, nada Problems completing the Turbo Tax information!
Date published: 2021-03-03
Rated 5 out of 5 by from great Service Easy and thorough. Such a pleasure after all those years of accountants
Date published: 2021-03-03
Rated 5 out of 5 by from simple to use Simple and to the point. The online platform asked everything required to get my return.
Date published: 2021-03-03
Rated 5 out of 5 by from TurboTax is awesome!! I have been using TurboTax for over 20 years and find it easy to use.
Date published: 2021-03-03
Rated 5 out of 5 by from Affordable and easy to use. I've been using Turbotax now for 4 years and it's never let me down.
Date published: 2021-03-03
Rated 5 out of 5 by from Highly Recommended Very user friendly. Personalized support readily available and helpful!
Date published: 2021-03-03
All TurboTax® Offerings Reviews - Page 4477