TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 2 out of 5 by from Tired of turbo tax tricks I'm tired of using Turbo tax free edition only for it to tell me towards the end that I have to up grade. I'll be going with another company next year.
Date published: 2022-03-13
Rated 4 out of 5 by from Good and easy Overall it is a good way to do taxes quickly and easily.
Date published: 2022-03-13
Rated 5 out of 5 by from Turbo Tax Easy Turbo Tax walks you through each step, answering any questions you may have along the way.
Date published: 2022-03-13
Rated 4 out of 5 by from good nice and easy to complete my business taxes this year thanks
Date published: 2022-03-13
Rated 5 out of 5 by from Turbo tax is exceptional My experience was great and all the features are helpful.
Date published: 2022-03-13
Rated 3 out of 5 by from Very confusing to use and awkwardly structured. Having been a tax prep volunteer and trainer for years, I find this software is just very awkwardly structured which makes it confusing to use if you know anything about taxes and how the tax forms are laid out. It asks you questions out of sequence and often asks them with confusing wording. Sequence and wording often don't coincide with IRS tax forms. The help screens are barely adequate sometimes, and totally useless at other times. Often, the only help provided when you click a 'Learn More' link is a condescending comment that simply says, 'Don't worry, TurboTax will figure it out for you.' And at times, it simply does not give you enough information to make a correct decision at the time it is asking you to make that decision. Consequently, you can end up entering info in the wrong place and TurboTax won't catch it. Worse, it could cause you to under-report income and receive a tax penalty from the IRS. Bottom line: an okay program if you know nothing about taxes and really don't care if your returns are filed correctly, you just them done! But if your tax situation is even relatively complex, this software will frustrate the heck out of you!
Date published: 2022-03-13
Rated 5 out of 5 by from TurboTax makes doing taxes so easy! TurboTax is easy to use and very convenient. It's also pretty affordable.
Date published: 2022-03-13
Rated 5 out of 5 by from Greatest Invention since Sliced Bread Letting TurboTax walk you thru the process was easy. I did have to call support once for help with a form, but the patience and professionalism of the representative was excellent. I have used TurboTax for many years and will continue to use this program to file my taxes for many more.
Date published: 2022-03-13
Rated 5 out of 5 by from Turbo Tax is a big help The experiance is a very smooth one. well detailed & thorough step by step directions. You can't fail!
Date published: 2022-03-13
Rated 4 out of 5 by from Turbo tax effective It's Good software, but annoying at times. Thank you.
Date published: 2022-03-13
All TurboTax® Offerings Reviews - Page 4476
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Tired of turbo tax tricks I'm tired of using Turbo tax free edition only for it to tell me towards the end that I have to up grade. I'll be going with another company next year.
Date published: 2022-03-13
Rated 4 out of 5 by from Good and easy Overall it is a good way to do taxes quickly and easily.
Date published: 2022-03-13
Rated 5 out of 5 by from Turbo Tax Easy Turbo Tax walks you through each step, answering any questions you may have along the way.
Date published: 2022-03-13
Rated 4 out of 5 by from good nice and easy to complete my business taxes this year thanks
Date published: 2022-03-13
Rated 5 out of 5 by from Turbo tax is exceptional My experience was great and all the features are helpful.
Date published: 2022-03-13
Rated 3 out of 5 by from Very confusing to use and awkwardly structured. Having been a tax prep volunteer and trainer for years, I find this software is just very awkwardly structured which makes it confusing to use if you know anything about taxes and how the tax forms are laid out. It asks you questions out of sequence and often asks them with confusing wording. Sequence and wording often don't coincide with IRS tax forms. The help screens are barely adequate sometimes, and totally useless at other times. Often, the only help provided when you click a 'Learn More' link is a condescending comment that simply says, 'Don't worry, TurboTax will figure it out for you.' And at times, it simply does not give you enough information to make a correct decision at the time it is asking you to make that decision. Consequently, you can end up entering info in the wrong place and TurboTax won't catch it. Worse, it could cause you to under-report income and receive a tax penalty from the IRS. Bottom line: an okay program if you know nothing about taxes and really don't care if your returns are filed correctly, you just them done! But if your tax situation is even relatively complex, this software will frustrate the heck out of you!
Date published: 2022-03-13
Rated 5 out of 5 by from TurboTax makes doing taxes so easy! TurboTax is easy to use and very convenient. It's also pretty affordable.
Date published: 2022-03-13
Rated 5 out of 5 by from Greatest Invention since Sliced Bread Letting TurboTax walk you thru the process was easy. I did have to call support once for help with a form, but the patience and professionalism of the representative was excellent. I have used TurboTax for many years and will continue to use this program to file my taxes for many more.
Date published: 2022-03-13
Rated 5 out of 5 by from Turbo Tax is a big help The experiance is a very smooth one. well detailed & thorough step by step directions. You can't fail!
Date published: 2022-03-13
Rated 4 out of 5 by from Turbo tax effective It's Good software, but annoying at times. Thank you.
Date published: 2022-03-13
All TurboTax® Offerings Reviews - Page 4476