TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 1 out of 5 by from Horrible experience. I had to go through the process twice. My first expert had my information by 3/18 and never contacted me again. I had to completely restart. This was a horrible experience and I will never use this platform again.
Date published: 2023-04-03
Rated 5 out of 5 by from Good Job I enjoyed filing my taxes with turbo tax, as always
Date published: 2023-04-03
Rated 5 out of 5 by from Great!!!!! Easy and great experience. Easy to use and well worth the money.
Date published: 2023-04-03
Rated 5 out of 5 by from My 2022 Tax Return First time I've used Turbo Tax and it took a bit longer than I had expected, mostly because I was unfamiliar with the program.
Date published: 2023-04-03
Rated 5 out of 5 by from Senior Tech Very easy to use, and very well guided. Made my tax preparation save time.
Date published: 2023-04-03
Rated 3 out of 5 by from Very Bad experience with TurboTax Vey bad product support, I had to talk 6 hours to customer service and 4 support people to get my TurboTax to work and 3 product keys. and I'm still out my $69.95 for 2021 disk version. At least they got the 2022 on line to work.
Date published: 2023-04-03
Rated 3 out of 5 by from Good product. Sleazy tactics to get extra $ from U I like the software---it is user friendly. What I do not like is the multiple attempts this company makes to squeeze more money out of you. If you don't pay close attention to what you are clicking, you will find yourself agreeing to an "extra" like the $39 to have the turbo tax filing fee taken from your refund vs. using your own credit card to pay. Seems gimmicky. I'm already buying your product, relax.
Date published: 2023-04-03
Rated 4 out of 5 by from Easy and fast For my very first time using it was surprisingly easy and fast. Will use again
Date published: 2023-04-03
Rated 4 out of 5 by from TAX REVIEW THE ONLY THING IS CREDIT KARMA SWITCHED FROM CASH APP TAXES TO TURBO TAX AND DIDNT CARRY OVER ALL THE TAX FORMS WHICH WAS KIND OF A PAIN. IT WOULD HAVE BEEN NICE BUT I GUESS THAT IS WHAT YOU GET WHEN ITS FREE . OTHER THAN THAT TURBO TAX IS GREAT
Date published: 2023-04-03
Rated 4 out of 5 by from Turbo Tax was very helpful The help of going through the questions was comfortable to me, making sure I did everything correctly.
Date published: 2023-04-03
All TurboTax® Offerings Reviews - Page 4474
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Horrible experience. I had to go through the process twice. My first expert had my information by 3/18 and never contacted me again. I had to completely restart. This was a horrible experience and I will never use this platform again.
Date published: 2023-04-03
Rated 5 out of 5 by from Good Job I enjoyed filing my taxes with turbo tax, as always
Date published: 2023-04-03
Rated 5 out of 5 by from Great!!!!! Easy and great experience. Easy to use and well worth the money.
Date published: 2023-04-03
Rated 5 out of 5 by from My 2022 Tax Return First time I've used Turbo Tax and it took a bit longer than I had expected, mostly because I was unfamiliar with the program.
Date published: 2023-04-03
Rated 5 out of 5 by from Senior Tech Very easy to use, and very well guided. Made my tax preparation save time.
Date published: 2023-04-03
Rated 3 out of 5 by from Very Bad experience with TurboTax Vey bad product support, I had to talk 6 hours to customer service and 4 support people to get my TurboTax to work and 3 product keys. and I'm still out my $69.95 for 2021 disk version. At least they got the 2022 on line to work.
Date published: 2023-04-03
Rated 3 out of 5 by from Good product. Sleazy tactics to get extra $ from U I like the software---it is user friendly. What I do not like is the multiple attempts this company makes to squeeze more money out of you. If you don't pay close attention to what you are clicking, you will find yourself agreeing to an "extra" like the $39 to have the turbo tax filing fee taken from your refund vs. using your own credit card to pay. Seems gimmicky. I'm already buying your product, relax.
Date published: 2023-04-03
Rated 4 out of 5 by from Easy and fast For my very first time using it was surprisingly easy and fast. Will use again
Date published: 2023-04-03
Rated 4 out of 5 by from TAX REVIEW THE ONLY THING IS CREDIT KARMA SWITCHED FROM CASH APP TAXES TO TURBO TAX AND DIDNT CARRY OVER ALL THE TAX FORMS WHICH WAS KIND OF A PAIN. IT WOULD HAVE BEEN NICE BUT I GUESS THAT IS WHAT YOU GET WHEN ITS FREE . OTHER THAN THAT TURBO TAX IS GREAT
Date published: 2023-04-03
Rated 4 out of 5 by from Turbo Tax was very helpful The help of going through the questions was comfortable to me, making sure I did everything correctly.
Date published: 2023-04-03
All TurboTax® Offerings Reviews - Page 4474