TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

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Rated 5 out of 5 by from Turbo Tax is just as easy as ADVERTISED!!!!!!! Spoke to Cassandra who was a tremendous help as I was getting bogged down in one place. She stayed connected with me until I finished. I love the service you provide.
Date published: 2021-04-26
Rated 3 out of 5 by from OK; navigation could be way better Every year I find turbotax very frustrating--not user friendly re either navigation or finding answers to questions. But I keep using it due to inertia.
Date published: 2021-04-26
Rated 5 out of 5 by from Quick and easy Turbo tax walked me through all steps and made it easy to file.
Date published: 2021-04-26
Rated 3 out of 5 by from Turbo Tax is not consistent I tried to e-file both my federal and state returns. I paid the fee. Then at the last step, Turbo tax determined that I have to file the Fed by mail. Then it decided that I need to file my state return by mail. Am I going to get a refund of my Turbo Tax state filing fee.
Date published: 2021-04-26
Rated 5 out of 5 by from It is great to use Turbotax Convenient, easy, and comprehensive. I completed my tax preparation in one evening as it guided me the most efficient way.
Date published: 2021-04-26
Rated 4 out of 5 by from very good very good i like using it all the time. every year
Date published: 2021-04-26
Rated 5 out of 5 by from TurboTax is awesome TurboTax is very user friendly and easy to use. I feel like it checked all the boxes and I am not missing out on anything.
Date published: 2021-04-26
Rated 5 out of 5 by from Easy to Use Very great experience. I cannot believe the whole thing was free
Date published: 2021-04-26
Rated 5 out of 5 by from Highly recommend turbo tax live if you are unsure Nathan was a rock star, helping me by answer all my questions in a very clear and understandable way.
Date published: 2021-04-26
Rated 5 out of 5 by from Smooth process. We worked with a Turbo tax professional this year, Hugh. We have used Turbo Tax the past 5 years. This year we chose to use the premier service because we had rental income and a lot of related questions. He was very thorough and answered all our questions. He communicated with us each step of the way. We highly recommend Turbo Tax and their full service premier!
Date published: 2021-04-26
All TurboTax® Offerings Reviews - Page 4459
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is just as easy as ADVERTISED!!!!!!! Spoke to Cassandra who was a tremendous help as I was getting bogged down in one place. She stayed connected with me until I finished. I love the service you provide.
Date published: 2021-04-26
Rated 3 out of 5 by from OK; navigation could be way better Every year I find turbotax very frustrating--not user friendly re either navigation or finding answers to questions. But I keep using it due to inertia.
Date published: 2021-04-26
Rated 5 out of 5 by from Quick and easy Turbo tax walked me through all steps and made it easy to file.
Date published: 2021-04-26
Rated 3 out of 5 by from Turbo Tax is not consistent I tried to e-file both my federal and state returns. I paid the fee. Then at the last step, Turbo tax determined that I have to file the Fed by mail. Then it decided that I need to file my state return by mail. Am I going to get a refund of my Turbo Tax state filing fee.
Date published: 2021-04-26
Rated 5 out of 5 by from It is great to use Turbotax Convenient, easy, and comprehensive. I completed my tax preparation in one evening as it guided me the most efficient way.
Date published: 2021-04-26
Rated 4 out of 5 by from very good very good i like using it all the time. every year
Date published: 2021-04-26
Rated 5 out of 5 by from TurboTax is awesome TurboTax is very user friendly and easy to use. I feel like it checked all the boxes and I am not missing out on anything.
Date published: 2021-04-26
Rated 5 out of 5 by from Easy to Use Very great experience. I cannot believe the whole thing was free
Date published: 2021-04-26
Rated 5 out of 5 by from Highly recommend turbo tax live if you are unsure Nathan was a rock star, helping me by answer all my questions in a very clear and understandable way.
Date published: 2021-04-26
Rated 5 out of 5 by from Smooth process. We worked with a Turbo tax professional this year, Hugh. We have used Turbo Tax the past 5 years. This year we chose to use the premier service because we had rental income and a lot of related questions. He was very thorough and answered all our questions. He communicated with us each step of the way. We highly recommend Turbo Tax and their full service premier!
Date published: 2021-04-26
All TurboTax® Offerings Reviews - Page 4459