TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281629 reviews)
Star ratings are from 2021
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Rated 4 out of 5 by from so far so good Really? I have to rate this, I have to rate everything, it gets old
Date published: 2021-04-04
Rated 3 out of 5 by from doing taxes i got the taxes that were taken out of my check for a decent price.
Date published: 2021-04-04
Rated 5 out of 5 by from Turbo Tax is GREAT! Simple, straight forward, easy and give you peace of mind.
Date published: 2021-04-04
Rated 2 out of 5 by from Great Tax Software Horrible Verification Software A Nightmare to Install and to Purchase State Upload. There is a horrible bug in Windows version when you need to enter the product license code, and again to sign-in and purchase the state upload. I had to change Windows screen scaling 40 plus times as a workaround. Had the same issue in prior years. Not sure why they don't fix this. As for the Tax stuff its great, no problems.
Date published: 2021-04-04
Rated 3 out of 5 by from Grateful I used TurboTax, but it was confusing TurboTax was great, particularly with applying updates of tax code to my return. I had problems with some of its flow and process. Hard to quit and not save return when I didn't want to save. Could not move or resize boxes on my screen to get to cancel/quit buttons. Found it confusing to navigate around and knowing where I was at in the process. Couldn't open earlier versions of returns. They were there, but not available to select. I just filed an amendment. I THINK I filed an amendment. I'm not sure. I wouldn't want to do my taxes without help. So, thank you to TuroTax. However, TurboTax could make finding help for technical assistance easier and provide clearer notes to confirm amended return.
Date published: 2021-04-04
Rated 5 out of 5 by from Easy to use The guided tour helps a lot for all of us non-CPA's. It helped me get more money for things I did not know I qualified for.
Date published: 2021-04-04
Rated 4 out of 5 by from It's what I've used for ages. Not perfect, but ok. I wish TT had a basic checklist of the order of things. Could be a simple printable 1-2 pages of the steps. Would make gathering all my info in advance so much easier. 1) Had issues with the touch scroll not working at time. No, it's not my laptop computer. It is TT because sometimes it did work & other times it didn't. Sort-of irritating when it didn't work because the "continue" button is always just below screen. 2) For Calif taxes form 1099R, the boxes 14-15-16 where not the same as my actual 1099R forms which were 12-13-14. So, you must be careful to read the actual descriptive to enter correctly. 3) Had to do multiple attempts from yesterday until today to get TT to actually allow me to get to my credit card payment screen to pay for my CA tax filing fee. TT kept saying it had to save my taxes & then would close it/ logout completely. I kept having to open back up.
Date published: 2021-04-04
Rated 5 out of 5 by from Long time user I have used Turbo Tax for a number of years. I can't imagine filing my taxes without this great product!
Date published: 2021-04-04
Rated 5 out of 5 by from Awesome It was very easy to use and did not take very long!
Date published: 2021-04-04
Rated 5 out of 5 by from Turbo tax is awesome. It is easy to understand and guide you all the way.
Date published: 2021-04-04
All TurboTax® Offerings Reviews - Page 4458
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from so far so good Really? I have to rate this, I have to rate everything, it gets old
Date published: 2021-04-04
Rated 3 out of 5 by from doing taxes i got the taxes that were taken out of my check for a decent price.
Date published: 2021-04-04
Rated 5 out of 5 by from Turbo Tax is GREAT! Simple, straight forward, easy and give you peace of mind.
Date published: 2021-04-04
Rated 2 out of 5 by from Great Tax Software Horrible Verification Software A Nightmare to Install and to Purchase State Upload. There is a horrible bug in Windows version when you need to enter the product license code, and again to sign-in and purchase the state upload. I had to change Windows screen scaling 40 plus times as a workaround. Had the same issue in prior years. Not sure why they don't fix this. As for the Tax stuff its great, no problems.
Date published: 2021-04-04
Rated 3 out of 5 by from Grateful I used TurboTax, but it was confusing TurboTax was great, particularly with applying updates of tax code to my return. I had problems with some of its flow and process. Hard to quit and not save return when I didn't want to save. Could not move or resize boxes on my screen to get to cancel/quit buttons. Found it confusing to navigate around and knowing where I was at in the process. Couldn't open earlier versions of returns. They were there, but not available to select. I just filed an amendment. I THINK I filed an amendment. I'm not sure. I wouldn't want to do my taxes without help. So, thank you to TuroTax. However, TurboTax could make finding help for technical assistance easier and provide clearer notes to confirm amended return.
Date published: 2021-04-04
Rated 5 out of 5 by from Easy to use The guided tour helps a lot for all of us non-CPA's. It helped me get more money for things I did not know I qualified for.
Date published: 2021-04-04
Rated 4 out of 5 by from It's what I've used for ages. Not perfect, but ok. I wish TT had a basic checklist of the order of things. Could be a simple printable 1-2 pages of the steps. Would make gathering all my info in advance so much easier. 1) Had issues with the touch scroll not working at time. No, it's not my laptop computer. It is TT because sometimes it did work & other times it didn't. Sort-of irritating when it didn't work because the "continue" button is always just below screen. 2) For Calif taxes form 1099R, the boxes 14-15-16 where not the same as my actual 1099R forms which were 12-13-14. So, you must be careful to read the actual descriptive to enter correctly. 3) Had to do multiple attempts from yesterday until today to get TT to actually allow me to get to my credit card payment screen to pay for my CA tax filing fee. TT kept saying it had to save my taxes & then would close it/ logout completely. I kept having to open back up.
Date published: 2021-04-04
Rated 5 out of 5 by from Long time user I have used Turbo Tax for a number of years. I can't imagine filing my taxes without this great product!
Date published: 2021-04-04
Rated 5 out of 5 by from Awesome It was very easy to use and did not take very long!
Date published: 2021-04-04
Rated 5 out of 5 by from Turbo tax is awesome. It is easy to understand and guide you all the way.
Date published: 2021-04-04
All TurboTax® Offerings Reviews - Page 4458