TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294018 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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TurboTax Live Full Service
Rated 5 out of 5 by
null from
Yay
It was amazing and I am so Excited to see that I reduced my expected liability
Date published: 2022-10-12
Rated 5 out of 5 by
Frank in WC from
Awesome Turbo Tax
Been using Turbo Tax for over 10 years and It is always easy to follow and helps me get the most refund.
Date published: 2022-10-12
Rated 3 out of 5 by
AFotoohi from
Everything is great until you have a question
Been using TT for many many years. This year I had a question since I had filed an extension. I submitted my question via TT email functionality. 10 days later, I still have not heard back. According to the product, I was going to get supported within 48 hours (if I remember correctly)
Date published: 2022-10-12
Rated 4 out of 5 by
AmyV2021 from
Fairly self-explanatary, but not for the beginner
My only current struggle is figuring out how to get my current year TurboTax 2021 (on a new laptop) to recognize and reference prior year filings (2019 & 2020) from my old laptop). I brought over the old filings, but TurboTax 2021 only wants to open a 2021 file.
Date published: 2022-10-12
Rated 2 out of 5 by
cantbelievenickalreadused from
Extending with TT sucks
Constant battle to just extend filing my returns! Plus a bunch of stuff doesn't carryover from last year. Plus I have to buy it through Amazon to MAKE SURE I'LL BE ABLE TO DOWNLOAD IT TO ANOTHER COMPUTER and have it available if I need to get the program again years later.
Date published: 2022-10-12
Rated 5 out of 5 by
MWRANA from
MOJO WR
GREAT EXPERIANCE, NO PROBLEM IN ENTERING, ALL INFORMATION WAS THERE ON EACH STEP
Date published: 2022-10-12
Rated 1 out of 5 by
CalmRiverRick from
I had to buy TWO copies of TurboTax!
Over the past 5 years, we bought the TurboTax CD's at Costco - in 2021 we bought the online version directly from TurboTax using the same email I have used for over 20 years. When I tried to use the online version it could not import my previous years returns because I created a "new" account with the same email - what???? Known issue - I am certainly not alone! Online, tons of people complain about the exact same thing happening to them - one email address - two accounts. Had to buy TurboTax a second time in the same tax year (the CD download version)
Date published: 2022-10-12
Rated 5 out of 5 by
WSH13 from
Very helpful! Thank you.
Very clear guidance. It helps a lot to a person like me who files tax for the first time in my life.
Date published: 2022-10-12
Rated 5 out of 5 by
Jo A from
turbo tax was great
the tool bar was not helpful , at least for the questions i typed in
Date published: 2022-10-12
Rated 1 out of 5 by
sixmaps from
NOT WORTH THE MONEY
Windows PremierCD version does not allow all stock broker transactions. Takes too long to get live help. does not have all the forms eg: 709
All TurboTax® Offerings Reviews - Page 4457
Date published: 2022-10-12
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
null from
Yay
It was amazing and I am so Excited to see that I reduced my expected liability
Date published: 2022-10-12
Rated 5 out of 5 by
Frank in WC from
Awesome Turbo Tax
Been using Turbo Tax for over 10 years and It is always easy to follow and helps me get the most refund.
Date published: 2022-10-12
Rated 3 out of 5 by
AFotoohi from
Everything is great until you have a question
Been using TT for many many years. This year I had a question since I had filed an extension. I submitted my question via TT email functionality. 10 days later, I still have not heard back. According to the product, I was going to get supported within 48 hours (if I remember correctly)
Date published: 2022-10-12
Rated 4 out of 5 by
AmyV2021 from
Fairly self-explanatary, but not for the beginner
My only current struggle is figuring out how to get my current year TurboTax 2021 (on a new laptop) to recognize and reference prior year filings (2019 & 2020) from my old laptop). I brought over the old filings, but TurboTax 2021 only wants to open a 2021 file.
Date published: 2022-10-12
Rated 2 out of 5 by
cantbelievenickalreadused from
Extending with TT sucks
Constant battle to just extend filing my returns! Plus a bunch of stuff doesn't carryover from last year. Plus I have to buy it through Amazon to MAKE SURE I'LL BE ABLE TO DOWNLOAD IT TO ANOTHER COMPUTER and have it available if I need to get the program again years later.
Date published: 2022-10-12
Rated 5 out of 5 by
MWRANA from
MOJO WR
GREAT EXPERIANCE, NO PROBLEM IN ENTERING, ALL INFORMATION WAS THERE ON EACH STEP
Date published: 2022-10-12
Rated 1 out of 5 by
CalmRiverRick from
I had to buy TWO copies of TurboTax!
Over the past 5 years, we bought the TurboTax CD's at Costco - in 2021 we bought the online version directly from TurboTax using the same email I have used for over 20 years. When I tried to use the online version it could not import my previous years returns because I created a "new" account with the same email - what???? Known issue - I am certainly not alone! Online, tons of people complain about the exact same thing happening to them - one email address - two accounts. Had to buy TurboTax a second time in the same tax year (the CD download version)
Date published: 2022-10-12
Rated 5 out of 5 by
WSH13 from
Very helpful! Thank you.
Very clear guidance. It helps a lot to a person like me who files tax for the first time in my life.
Date published: 2022-10-12
Rated 5 out of 5 by
Jo A from
turbo tax was great
the tool bar was not helpful , at least for the questions i typed in
Date published: 2022-10-12
Rated 1 out of 5 by
sixmaps from
NOT WORTH THE MONEY
Windows PremierCD version does not allow all stock broker transactions. Takes too long to get live help. does not have all the forms eg: 709
All TurboTax® Offerings Reviews - Page 4457
Date published: 2022-10-12