TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Student
Rated 5 out of 5 by from The representative helped me I did not know how to complete it and then your representative completed it.
Date published: 2021-04-01
Rated 5 out of 5 by from Simple and Easy TurboTax easy to use. Follow step by step instructions and enter necessary information required.
Date published: 2021-04-01
Rated 4 out of 5 by from Return rejected 4 times for Adjusted Gross Income My return has been rejected on E-File 4 times for Adjusted Gross Income which is correct.
Date published: 2021-04-01
Rated 5 out of 5 by from good service quick, user friendly, helped get more money from my taxes
Date published: 2021-04-01
Rated 5 out of 5 by from great It helped me thru a hard return,it took me thtu step by step
Date published: 2021-04-01
Rated 1 out of 5 by from Major glitch with rejected e-file Amended return was rejected. Message from Turbo Tax that when file was opened in Turbo Tax instructions would assist me in correction. There were no instructions. I attempted Intuit online help, and "robo" assistant would disconnect me. I was able to talk to a couple of very pleasant specialists through the program link (I finally found), they were perplexed by the e-mail message of the error, and could not find the reason for rejection. I resubmitted via e-file and was immediately rejected again, same error.
Date published: 2021-04-01
Rated 5 out of 5 by from Well worth the cost!! Turbo tax still keeps getting better and easier each year. I chatted twice and it was very easy and quick to get a specialist that was able to answer my questions.
Date published: 2021-04-01
Rated 2 out of 5 by from CHarged by TurboTax twice I had to pay $45.00 for the state forms, and then another $25.00 to submit
Date published: 2021-04-01
Rated 5 out of 5 by from SOOOO Easy Simple, fast, painless. Love it. Will reccommend to all
Date published: 2021-04-01
Rated 5 out of 5 by from Almost idiot proof Very easy to use. When I had a question, they had an answer. The folks that programed this software were smart enough to anticipate the questions that a typical taxpayer would have. Very comforting because little guys like me don't want to have to deal with big guys like the IRS.
Date published: 2021-04-01
All TurboTax® Offerings Reviews - Page 4457
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from The representative helped me I did not know how to complete it and then your representative completed it.
Date published: 2021-04-01
Rated 5 out of 5 by from Simple and Easy TurboTax easy to use. Follow step by step instructions and enter necessary information required.
Date published: 2021-04-01
Rated 4 out of 5 by from Return rejected 4 times for Adjusted Gross Income My return has been rejected on E-File 4 times for Adjusted Gross Income which is correct.
Date published: 2021-04-01
Rated 5 out of 5 by from good service quick, user friendly, helped get more money from my taxes
Date published: 2021-04-01
Rated 5 out of 5 by from great It helped me thru a hard return,it took me thtu step by step
Date published: 2021-04-01
Rated 1 out of 5 by from Major glitch with rejected e-file Amended return was rejected. Message from Turbo Tax that when file was opened in Turbo Tax instructions would assist me in correction. There were no instructions. I attempted Intuit online help, and "robo" assistant would disconnect me. I was able to talk to a couple of very pleasant specialists through the program link (I finally found), they were perplexed by the e-mail message of the error, and could not find the reason for rejection. I resubmitted via e-file and was immediately rejected again, same error.
Date published: 2021-04-01
Rated 5 out of 5 by from Well worth the cost!! Turbo tax still keeps getting better and easier each year. I chatted twice and it was very easy and quick to get a specialist that was able to answer my questions.
Date published: 2021-04-01
Rated 2 out of 5 by from CHarged by TurboTax twice I had to pay $45.00 for the state forms, and then another $25.00 to submit
Date published: 2021-04-01
Rated 5 out of 5 by from SOOOO Easy Simple, fast, painless. Love it. Will reccommend to all
Date published: 2021-04-01
Rated 5 out of 5 by from Almost idiot proof Very easy to use. When I had a question, they had an answer. The folks that programed this software were smart enough to anticipate the questions that a typical taxpayer would have. Very comforting because little guys like me don't want to have to deal with big guys like the IRS.
Date published: 2021-04-01
All TurboTax® Offerings Reviews - Page 4457