TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281629 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from TurboTax is great Easy to use and great info. Provides up to date tax info as the government changes things they are immediately reflected in TurboTax.
Date published: 2021-04-04
Rated 1 out of 5 by from Awful I have used Turbo Tax for a few years now, normally I do not have an issue, however this year while filing I was forced into a 120 dollar upgrade as well as hidden fees for state filing for two separate states, one of which wasn't even a quarter return of what they charged me to file. I put that I am military and it said I would get a discount, however all that ended up happening is I got charged even more. Real nice way to treat service members. The customer service I spoke with was beyond rude and I really hope that isnt the case for everyone.
Date published: 2021-04-04
Rated 5 out of 5 by from Awesome Very easy and helpful done my taxes in a brezze nice job
Date published: 2021-04-04
Rated 5 out of 5 by from Easy peasy Super easy, very helpful. Overall very good website
Date published: 2021-04-04
Rated 5 out of 5 by from Love it This is the 3rd year we’ve used Turbo Tax and we absolutely love it. We find it easy to understand and enter the required information. I like how you have several opportunities to review the information entered for accuracy. I like how it also completes your state taxes at the same time. It also checks and rechecks for any useful deductions. So far I have found it to be better than any other online tax tool out there.
Date published: 2021-04-04
Rated 4 out of 5 by from Review Title The tax form importing system for USAA Mutual Funds by Victory Capital is broken. It double entered my 1099-DIV forms. I spent a long time double checking and removing the duplicates. At least it was still better than entering them all by hand.
Date published: 2021-04-04
Rated 5 out of 5 by from Awesome Simple to use, doesnt take long! Thankful it allows you to have help
Date published: 2021-04-04
Rated 5 out of 5 by from Easy to use I received a menacing letter from the IRS in 2019 regarding tax year 2017, threatened interest and penalties. I logged on to TurboTax and printed the forms they submitted to the IRS that tax year... I received a balance notice from the IRS of $0.00 owed. Very happy to have access to properly filed taxes to submit when the IRS makes mistakes. Very pleased with this service.
Date published: 2021-04-04
Rated 5 out of 5 by from Turbo Tax is Terrific! So easy to use, with hints at your fingertips. Been using since it became available!
Date published: 2021-04-04
Rated 5 out of 5 by from Love TurboTax! It seems every year gets easier. All my questions get answered as we move along in the process. I didn't have to utilize the expert this year but feel secure knowing I can get answers from a human being if needed. Thank you TurboTax and experts for being there to make this process easy and helpful.
Date published: 2021-04-04
All TurboTax® Offerings Reviews - Page 4452
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax is great Easy to use and great info. Provides up to date tax info as the government changes things they are immediately reflected in TurboTax.
Date published: 2021-04-04
Rated 1 out of 5 by from Awful I have used Turbo Tax for a few years now, normally I do not have an issue, however this year while filing I was forced into a 120 dollar upgrade as well as hidden fees for state filing for two separate states, one of which wasn't even a quarter return of what they charged me to file. I put that I am military and it said I would get a discount, however all that ended up happening is I got charged even more. Real nice way to treat service members. The customer service I spoke with was beyond rude and I really hope that isnt the case for everyone.
Date published: 2021-04-04
Rated 5 out of 5 by from Awesome Very easy and helpful done my taxes in a brezze nice job
Date published: 2021-04-04
Rated 5 out of 5 by from Easy peasy Super easy, very helpful. Overall very good website
Date published: 2021-04-04
Rated 5 out of 5 by from Love it This is the 3rd year we’ve used Turbo Tax and we absolutely love it. We find it easy to understand and enter the required information. I like how you have several opportunities to review the information entered for accuracy. I like how it also completes your state taxes at the same time. It also checks and rechecks for any useful deductions. So far I have found it to be better than any other online tax tool out there.
Date published: 2021-04-04
Rated 4 out of 5 by from Review Title The tax form importing system for USAA Mutual Funds by Victory Capital is broken. It double entered my 1099-DIV forms. I spent a long time double checking and removing the duplicates. At least it was still better than entering them all by hand.
Date published: 2021-04-04
Rated 5 out of 5 by from Awesome Simple to use, doesnt take long! Thankful it allows you to have help
Date published: 2021-04-04
Rated 5 out of 5 by from Easy to use I received a menacing letter from the IRS in 2019 regarding tax year 2017, threatened interest and penalties. I logged on to TurboTax and printed the forms they submitted to the IRS that tax year... I received a balance notice from the IRS of $0.00 owed. Very happy to have access to properly filed taxes to submit when the IRS makes mistakes. Very pleased with this service.
Date published: 2021-04-04
Rated 5 out of 5 by from Turbo Tax is Terrific! So easy to use, with hints at your fingertips. Been using since it became available!
Date published: 2021-04-04
Rated 5 out of 5 by from Love TurboTax! It seems every year gets easier. All my questions get answered as we move along in the process. I didn't have to utilize the expert this year but feel secure knowing I can get answers from a human being if needed. Thank you TurboTax and experts for being there to make this process easy and helpful.
Date published: 2021-04-04
All TurboTax® Offerings Reviews - Page 4452