TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 1 out of 5 by from Turbo tax idk I was super excited I'm just confused on why it says free yet they charge your for everything seems kind of misleading.
Date published: 2023-04-04
Rated 5 out of 5 by from TurboTax is Awesome, My-Go-To-Tax App!! I have been a Turbo Tax user for over 20 years! The upgrades and improvements over the years have been phenomenal!! Easy to use, navigate and know that you are completing your taxes accurately and honestly. I highly recommend this program to anyone!!
Date published: 2023-04-04
Rated 5 out of 5 by from Easy to use Easy to use. Been using turbo tax for over 5 years.
Date published: 2023-04-04
Rated 3 out of 5 by from Turbo Tax review Some parts were confusing and needed a call to free Customer Service. Then there was a long wait for customer service. QR code via download could not be finicky and not input information in correct spots
Date published: 2023-04-04
Rated 2 out of 5 by from More effort completing 2022 returnthan 2021 return There were great improvements for 2021 returns. Unfortunately, 2022 return software updates ruined them. More effort to entering data. Entering dividend and interest information requires more steps, defaults to receiving refund via CreditKarma. Defaults to saving credit card information for software payment. The average person would click past these. Site changed font to lighter grey making it more difficult to see data being entered. Race Mode serves no real purpose.
Date published: 2023-04-04
Rated 5 out of 5 by from Great Software for Tax Ametures like me! Overall very happy with Turbo Tax. It walked me through all the options to maximize my return. That did slow things down a bit, but I would much rather slow than incorrect when it comes to tax preparation.
Date published: 2023-04-04
Rated 5 out of 5 by from Quick and easy! Loved how simple and fast it was. The "Racing mode" was fun
Date published: 2023-04-04
Rated 5 out of 5 by from Great help. Turbo tax is convenient for me as I can have someone to help from home.
Date published: 2023-04-04
Rated 5 out of 5 by from TurboTax was awesome to use Gave me prompts all the way through the process; easy to use.
Date published: 2023-04-04
Rated 4 out of 5 by from Turbotax - Home & Business Very easy to used. I love to use it but it is expensive when you add the price of software, state price, $25 to file and $40. I am not sure to use it next year due to the total cost on me.
Date published: 2023-04-04
All TurboTax® Offerings Reviews - Page 4452
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Turbo tax idk I was super excited I'm just confused on why it says free yet they charge your for everything seems kind of misleading.
Date published: 2023-04-04
Rated 5 out of 5 by from TurboTax is Awesome, My-Go-To-Tax App!! I have been a Turbo Tax user for over 20 years! The upgrades and improvements over the years have been phenomenal!! Easy to use, navigate and know that you are completing your taxes accurately and honestly. I highly recommend this program to anyone!!
Date published: 2023-04-04
Rated 5 out of 5 by from Easy to use Easy to use. Been using turbo tax for over 5 years.
Date published: 2023-04-04
Rated 3 out of 5 by from Turbo Tax review Some parts were confusing and needed a call to free Customer Service. Then there was a long wait for customer service. QR code via download could not be finicky and not input information in correct spots
Date published: 2023-04-04
Rated 2 out of 5 by from More effort completing 2022 returnthan 2021 return There were great improvements for 2021 returns. Unfortunately, 2022 return software updates ruined them. More effort to entering data. Entering dividend and interest information requires more steps, defaults to receiving refund via CreditKarma. Defaults to saving credit card information for software payment. The average person would click past these. Site changed font to lighter grey making it more difficult to see data being entered. Race Mode serves no real purpose.
Date published: 2023-04-04
Rated 5 out of 5 by from Great Software for Tax Ametures like me! Overall very happy with Turbo Tax. It walked me through all the options to maximize my return. That did slow things down a bit, but I would much rather slow than incorrect when it comes to tax preparation.
Date published: 2023-04-04
Rated 5 out of 5 by from Quick and easy! Loved how simple and fast it was. The "Racing mode" was fun
Date published: 2023-04-04
Rated 5 out of 5 by from Great help. Turbo tax is convenient for me as I can have someone to help from home.
Date published: 2023-04-04
Rated 5 out of 5 by from TurboTax was awesome to use Gave me prompts all the way through the process; easy to use.
Date published: 2023-04-04
Rated 4 out of 5 by from Turbotax - Home & Business Very easy to used. I love to use it but it is expensive when you add the price of software, state price, $25 to file and $40. I am not sure to use it next year due to the total cost on me.
Date published: 2023-04-04
All TurboTax® Offerings Reviews - Page 4452