TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
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TurboTax Online
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Rated 5 out of 5 by
Sheryl51 from
Turbo Tax is so simple!
I thought I had a very easy tax return, but I did need help with my return and this wonderful woman called me and helped me fill out the rest of my return, stayed on the phone with me until the very end. She was wonderful!
Date published: 2023-02-25
Rated 5 out of 5 by
Meremere_3 from
Turbo Tax is awesome!
I spoke with Britney and she was so kind, patient and helpful!!
Date published: 2023-02-25
Rated 4 out of 5 by
Ccarra from
first time doing them myself
Im happy to have done my taxes myself this will help me alot
Date published: 2023-02-25
Rated 4 out of 5 by
bgbassman from
Not enough guidance
Was easy to use in places but I had to hunt for requested info that program didn't pull from my accounts. After payment was made I was asked to provide 2 CUSIP numbers only one of which I was able to find. The return was submitted without a cusip number from my bank acct 1099-int so I hope it gets processed but I'm a bit worried.
Date published: 2023-02-25
Rated 5 out of 5 by
Scott1976mgsngzjgxmvxkg from
Very intuitive
The software walked me through every step of the process and I was able to talk to support folks to make sure I did it right!
Date published: 2023-02-25
Rated 4 out of 5 by
Bushy10444 from
SOMETIMES CONFUSING
I seem to always get hung up.10 Plus years using i still always catch a hangup.But I guess taxes are meant to be easy
Date published: 2023-02-25
Rated 5 out of 5 by
Shay820 from
Love turbo tax
I will always use turbo tax and recommend it to everyone. I used to work at a tax agency and this is a much better way to file. It's easy, fast and accurate.
Date published: 2023-02-25
Rated 5 out of 5 by
someoneNamedChris from
fast and easy
Fast and easy experience. My tax professional made the whole experience pretty painless, even for taxes :)
Date published: 2023-02-25
Rated 4 out of 5 by
kmhdela from
Working through Turbo Tax 2022
Federal forms were fairly straight forward. the State product had a hard time reading the format of the w-2. I needed the Live assisted help to manage my return. it would be a better product if there was a way to review the forms as they were completed.
Date published: 2023-02-25
Rated 1 out of 5 by
Anna67890 from
Sprung fees on me
Wanted to use basic because it's free. At the end of almost 3 hours working on my taxes, they told me I couldn't file unless I upgraded. No where along the way did they mention this. I would have gone with a different, actually free service if I'd know most of my return would be going to TurboTax.
All TurboTax® Offerings Reviews - Page 4450
Date published: 2023-02-25
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Sheryl51 from
Turbo Tax is so simple!
I thought I had a very easy tax return, but I did need help with my return and this wonderful woman called me and helped me fill out the rest of my return, stayed on the phone with me until the very end. She was wonderful!
Date published: 2023-02-25
Rated 5 out of 5 by
Meremere_3 from
Turbo Tax is awesome!
I spoke with Britney and she was so kind, patient and helpful!!
Date published: 2023-02-25
Rated 4 out of 5 by
Ccarra from
first time doing them myself
Im happy to have done my taxes myself this will help me alot
Date published: 2023-02-25
Rated 4 out of 5 by
bgbassman from
Not enough guidance
Was easy to use in places but I had to hunt for requested info that program didn't pull from my accounts. After payment was made I was asked to provide 2 CUSIP numbers only one of which I was able to find. The return was submitted without a cusip number from my bank acct 1099-int so I hope it gets processed but I'm a bit worried.
Date published: 2023-02-25
Rated 5 out of 5 by
Scott1976mgsngzjgxmvxkg from
Very intuitive
The software walked me through every step of the process and I was able to talk to support folks to make sure I did it right!
Date published: 2023-02-25
Rated 4 out of 5 by
Bushy10444 from
SOMETIMES CONFUSING
I seem to always get hung up.10 Plus years using i still always catch a hangup.But I guess taxes are meant to be easy
Date published: 2023-02-25
Rated 5 out of 5 by
Shay820 from
Love turbo tax
I will always use turbo tax and recommend it to everyone. I used to work at a tax agency and this is a much better way to file. It's easy, fast and accurate.
Date published: 2023-02-25
Rated 5 out of 5 by
someoneNamedChris from
fast and easy
Fast and easy experience. My tax professional made the whole experience pretty painless, even for taxes :)
Date published: 2023-02-25
Rated 4 out of 5 by
kmhdela from
Working through Turbo Tax 2022
Federal forms were fairly straight forward. the State product had a hard time reading the format of the w-2. I needed the Live assisted help to manage my return. it would be a better product if there was a way to review the forms as they were completed.
Date published: 2023-02-25
Rated 1 out of 5 by
Anna67890 from
Sprung fees on me
Wanted to use basic because it's free. At the end of almost 3 hours working on my taxes, they told me I couldn't file unless I upgraded. No where along the way did they mention this. I would have gone with a different, actually free service if I'd know most of my return would be going to TurboTax.
All TurboTax® Offerings Reviews - Page 4450
Date published: 2023-02-25