TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from TurboTax is great! Turbo Tax is easy to use. My husband has several self employed income situations, and they make it so easy to go through each one.
Date published: 2023-04-04
Rated 5 out of 5 by from So fast and easy. Having used this tool for many years, it seems to just get easier and easier every year. The most intuitive tool on the planet, bar none!
Date published: 2023-04-04
Rated 5 out of 5 by from GREAT LIVE HELP I needed live help twice and both reps were fantastic
Date published: 2023-04-04
Rated 1 out of 5 by from I Purchased Premier and Now TurboTax Wants More $ I purchased the premier version and now when it comes to file electronically, TurboTax wants me to pay an additional $45 to "upgrade to Premier". I understand filing for CA state electronically will cost an additional $25 (another extortion), and also pay again to upgrade when I already purchased the Premier version? Each year, I've become more and more frustrated with Turbo Tax - what used to be simple and easy is now fraught with additional fees and pushy add-ons. Alas, for the 2023 filing, I will utilize another service. Farewell Turbo Tax.
Date published: 2023-04-04
Rated 4 out of 5 by from turbotax is good turbo tax is a good place to do taxes would recomend turbotax to others
Date published: 2023-04-04
Rated 5 out of 5 by from TurboTax is great and user friendly Turbo tax is very easy to use with the step-by-step guidance.
Date published: 2023-04-04
Rated 4 out of 5 by from Pretty Good. Shouldn't charge for health insurance I like TurboTax.. it's easy, it's fast. But since I've been using my tax credit to get HEALTH INSURANCE, I've come to find out that it automatically upgrades you a level on TurboTax. $59. I'm using my tax credit cause I'm broke... haha I guess that's the price of convenience.
Date published: 2023-04-04
Rated 5 out of 5 by from TURBOTAX GOT TO END AND IT WANTED TO VERIFY MY E-MAIL ID BUT WOULD'NT SEND THE CODE. CAUSED ME SOME STRESSFUL MOMENTS HAVING TO LOG OUT AND REENTER. OTHERWISE WAS A GOOD EXPERIENCE.
Date published: 2023-04-04
Rated 4 out of 5 by from Turbotax is easy and simple to use Step by step, easy to use Did my taxes by myself with no issues
Date published: 2023-04-04
Rated 5 out of 5 by from MARY SAVED MY SANITY! Turbo tax helped me throughout the year. However, it was a bit confusing earlier today - got some mixed messages with a couple of folks. I reached a point where I was ready to file but had serious questions about some of my deductions. Mary walked through my entire return, advised me, I made changes where necessary and she gave me reassurance my return was done correctly and gave me the confidence to file. Thank Turbo Tax!
Date published: 2023-04-04
All TurboTax® Offerings Reviews - Page 4448
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax is great! Turbo Tax is easy to use. My husband has several self employed income situations, and they make it so easy to go through each one.
Date published: 2023-04-04
Rated 5 out of 5 by from So fast and easy. Having used this tool for many years, it seems to just get easier and easier every year. The most intuitive tool on the planet, bar none!
Date published: 2023-04-04
Rated 5 out of 5 by from GREAT LIVE HELP I needed live help twice and both reps were fantastic
Date published: 2023-04-04
Rated 1 out of 5 by from I Purchased Premier and Now TurboTax Wants More $ I purchased the premier version and now when it comes to file electronically, TurboTax wants me to pay an additional $45 to "upgrade to Premier". I understand filing for CA state electronically will cost an additional $25 (another extortion), and also pay again to upgrade when I already purchased the Premier version? Each year, I've become more and more frustrated with Turbo Tax - what used to be simple and easy is now fraught with additional fees and pushy add-ons. Alas, for the 2023 filing, I will utilize another service. Farewell Turbo Tax.
Date published: 2023-04-04
Rated 4 out of 5 by from turbotax is good turbo tax is a good place to do taxes would recomend turbotax to others
Date published: 2023-04-04
Rated 5 out of 5 by from TurboTax is great and user friendly Turbo tax is very easy to use with the step-by-step guidance.
Date published: 2023-04-04
Rated 4 out of 5 by from Pretty Good. Shouldn't charge for health insurance I like TurboTax.. it's easy, it's fast. But since I've been using my tax credit to get HEALTH INSURANCE, I've come to find out that it automatically upgrades you a level on TurboTax. $59. I'm using my tax credit cause I'm broke... haha I guess that's the price of convenience.
Date published: 2023-04-04
Rated 5 out of 5 by from TURBOTAX GOT TO END AND IT WANTED TO VERIFY MY E-MAIL ID BUT WOULD'NT SEND THE CODE. CAUSED ME SOME STRESSFUL MOMENTS HAVING TO LOG OUT AND REENTER. OTHERWISE WAS A GOOD EXPERIENCE.
Date published: 2023-04-04
Rated 4 out of 5 by from Turbotax is easy and simple to use Step by step, easy to use Did my taxes by myself with no issues
Date published: 2023-04-04
Rated 5 out of 5 by from MARY SAVED MY SANITY! Turbo tax helped me throughout the year. However, it was a bit confusing earlier today - got some mixed messages with a couple of folks. I reached a point where I was ready to file but had serious questions about some of my deductions. Mary walked through my entire return, advised me, I made changes where necessary and she gave me reassurance my return was done correctly and gave me the confidence to file. Thank Turbo Tax!
Date published: 2023-04-04
All TurboTax® Offerings Reviews - Page 4448