TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from easy to use, awesome experience Ease of use, and great reference guide to tax deductions
Date published: 2022-04-17
Rated 3 out of 5 by from I love how it's $89 free! all went well untill the free turned into $89 and where is the discount coinbase told me about and led me into your site to be taken advantage of?????????
Date published: 2022-04-17
Rated 5 out of 5 by from AWESOME Awesome. So easy to use. Fast. No hassle. Will use it again.
Date published: 2022-04-17
Rated 4 out of 5 by from TurboTax Premier=Good - Rough edges w/Complicated Does not automatically pull back last years QBI "Operating Loss" aka "QBI Passive Op Loss" in TT even though I have used TT for over 15 years. I found it in last years returns! Doh. Last year's (2020 Tax Year) severe trouble with a 1031 Exchange and them asking if "I sold the Asset" I did a 1031 Like kind exchange into. You have to say No, very hard to figure out and harder to clear it up once you hit Yes on "sold". Other than that, have had little to no problems with reporting Rental income and getting every credit I deserve. Works well for what it does.
Date published: 2022-04-17
Rated 5 out of 5 by from I LOVE TURBOTAX BEST TIME EVER DOING MY TAXES. I WILL FORVER BE USING TURBOTAX TO FILE MY TAXES. LIFELONG USER NOW
Date published: 2022-04-17
Rated 2 out of 5 by from Sort of worked Federal was alright while completing however I ran into problems completing my state return. There was a specific form that was required to be changed however TT software form editor would not let me change the required info. There was only 1 editable field out of about 100 or more and no matter where I looked, click or keyed I could not edit any other field. I searched high and low for an answer and tried every solution I found but to no success. It seemed as though I was not alone in my frustration according to every bit of what I read in the search results. So, if you want to complete your taxes this works but if you'd like to complete them correctly I couldn't recommend this to anyone sadly. I've used them before. I'm deployed Military and was down to the wire to file due to "previous commitments" so this was the route I took but I don't believe I'll be using them next year after this. Hours spent trying to find and correct an problem, that in 2022 should absolutely be a none issue. Hope they fix the "glitch" for folks in the future to help alleviate some headaches.
Date published: 2022-04-17
Rated 5 out of 5 by from Co-Owner Turbotax helped me out this year. There were several items that changed for me this year and the program gave me confidence that it was being done right.
Date published: 2022-04-17
Rated 4 out of 5 by from TurboTax is great, but could use some improvements TurboTax is amazing and I've used the service for 6 years, but when filing this year and reviewing my RSU sale information a lot of the wording was confusing with what #'s I needed to enter (e.g entering cost basis vs adjusted cost basis). I would've been done with my taxes a lot sooner but I kept getting hung up on TurboTax asking me if my entries were correct.
Date published: 2022-04-17
Rated 5 out of 5 by from Great Job. It took a lot of pressure off of me It went so well, I'll use this service every year.
Date published: 2022-04-17
Rated 5 out of 5 by from TurboTax does it again! Quick and easy as usual. Love this platform and would recommend to anyone.
Date published: 2022-04-17
All TurboTax® Offerings Reviews - Page 4447
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from easy to use, awesome experience Ease of use, and great reference guide to tax deductions
Date published: 2022-04-17
Rated 3 out of 5 by from I love how it's $89 free! all went well untill the free turned into $89 and where is the discount coinbase told me about and led me into your site to be taken advantage of?????????
Date published: 2022-04-17
Rated 5 out of 5 by from AWESOME Awesome. So easy to use. Fast. No hassle. Will use it again.
Date published: 2022-04-17
Rated 4 out of 5 by from TurboTax Premier=Good - Rough edges w/Complicated Does not automatically pull back last years QBI "Operating Loss" aka "QBI Passive Op Loss" in TT even though I have used TT for over 15 years. I found it in last years returns! Doh. Last year's (2020 Tax Year) severe trouble with a 1031 Exchange and them asking if "I sold the Asset" I did a 1031 Like kind exchange into. You have to say No, very hard to figure out and harder to clear it up once you hit Yes on "sold". Other than that, have had little to no problems with reporting Rental income and getting every credit I deserve. Works well for what it does.
Date published: 2022-04-17
Rated 5 out of 5 by from I LOVE TURBOTAX BEST TIME EVER DOING MY TAXES. I WILL FORVER BE USING TURBOTAX TO FILE MY TAXES. LIFELONG USER NOW
Date published: 2022-04-17
Rated 2 out of 5 by from Sort of worked Federal was alright while completing however I ran into problems completing my state return. There was a specific form that was required to be changed however TT software form editor would not let me change the required info. There was only 1 editable field out of about 100 or more and no matter where I looked, click or keyed I could not edit any other field. I searched high and low for an answer and tried every solution I found but to no success. It seemed as though I was not alone in my frustration according to every bit of what I read in the search results. So, if you want to complete your taxes this works but if you'd like to complete them correctly I couldn't recommend this to anyone sadly. I've used them before. I'm deployed Military and was down to the wire to file due to "previous commitments" so this was the route I took but I don't believe I'll be using them next year after this. Hours spent trying to find and correct an problem, that in 2022 should absolutely be a none issue. Hope they fix the "glitch" for folks in the future to help alleviate some headaches.
Date published: 2022-04-17
Rated 5 out of 5 by from Co-Owner Turbotax helped me out this year. There were several items that changed for me this year and the program gave me confidence that it was being done right.
Date published: 2022-04-17
Rated 4 out of 5 by from TurboTax is great, but could use some improvements TurboTax is amazing and I've used the service for 6 years, but when filing this year and reviewing my RSU sale information a lot of the wording was confusing with what #'s I needed to enter (e.g entering cost basis vs adjusted cost basis). I would've been done with my taxes a lot sooner but I kept getting hung up on TurboTax asking me if my entries were correct.
Date published: 2022-04-17
Rated 5 out of 5 by from Great Job. It took a lot of pressure off of me It went so well, I'll use this service every year.
Date published: 2022-04-17
Rated 5 out of 5 by from TurboTax does it again! Quick and easy as usual. Love this platform and would recommend to anyone.
Date published: 2022-04-17
All TurboTax® Offerings Reviews - Page 4447