TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281598 reviews)
Star ratings are from 2021
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Rated 1 out of 5 by from Terrible experience with turbox 2019 I had to amend my 2019, but couldn't find the installation code that was required when I attempted to reopen turbo tax to amend return. I had to purchase another copy of turbo tax delux at a cost of $79.99 Absolutley ridiculous!!!
Date published: 2021-05-31
Rated 5 out of 5 by from Easy easy but time consuming. thanks turbo tax you are great.
Date published: 2021-05-31
Rated 3 out of 5 by from Issues with entering stock information Automatic import or manual transaction both was unable to fix the problems on by stock option input. Tried deleting the specific form and no luck. spoke with a customer agent specialist and spent 2 hrs debugging the issue and no result. looking at the forums and other people in similar situation , looks like i am not the only facing such annoying problems importing the data . Dissapointed in turbotax handling this situation
Date published: 2021-05-31
Rated 1 out of 5 by from turbo tax is more confusing and unable to print have used turbo tax for years, it has become more difficult to use in the past three years and now it have a print error and will not complete the tax forms heard copy to mail in. I DON'T SEE USING TURBO TAX IN MY FUTURE.
Date published: 2021-05-31
Rated 4 out of 5 by from Turbo Tax does its job awesome! Job very well done as Turbo Tax is the service you can reliably depend upon to get the 2020 tax filing done satisfactorily.
Date published: 2021-05-31
Rated 4 out of 5 by from Turbo Tax is good I though about changing to something else, but had a change of heart.
Date published: 2021-05-31
Rated 5 out of 5 by from Still Awesome after all these years... Still works and still necessary, until the IRS comes up with an easier way.
Date published: 2021-05-31
Rated 5 out of 5 by from turbotax is great i filed both mine & my daughters taxes this year & it was super easy
Date published: 2021-05-31
Rated 1 out of 5 by from TurboTax is terrible TurboTax is famous for its loops, many of which are impossible to get out of. (A good example is the "print to mail --> choose method of filing" loop.) Unfortunately, the old loops around for years (decades?) are still there along with the new ones added each year. Many TurboTax data gathering questions do not match the IRS tax forms, such as the missmatch of Line 17 1120-S K-1's. The search feature is getting better but still falls in the "basically worthless" category.
Date published: 2021-05-31
Rated 5 out of 5 by from Another easy tax return Easy to use. Will use again next year. Good value for the money.
Date published: 2021-05-31
All TurboTax® Offerings Reviews - Page 445
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Terrible experience with turbox 2019 I had to amend my 2019, but couldn't find the installation code that was required when I attempted to reopen turbo tax to amend return. I had to purchase another copy of turbo tax delux at a cost of $79.99 Absolutley ridiculous!!!
Date published: 2021-05-31
Rated 5 out of 5 by from Easy easy but time consuming. thanks turbo tax you are great.
Date published: 2021-05-31
Rated 3 out of 5 by from Issues with entering stock information Automatic import or manual transaction both was unable to fix the problems on by stock option input. Tried deleting the specific form and no luck. spoke with a customer agent specialist and spent 2 hrs debugging the issue and no result. looking at the forums and other people in similar situation , looks like i am not the only facing such annoying problems importing the data . Dissapointed in turbotax handling this situation
Date published: 2021-05-31
Rated 1 out of 5 by from turbo tax is more confusing and unable to print have used turbo tax for years, it has become more difficult to use in the past three years and now it have a print error and will not complete the tax forms heard copy to mail in. I DON'T SEE USING TURBO TAX IN MY FUTURE.
Date published: 2021-05-31
Rated 4 out of 5 by from Turbo Tax does its job awesome! Job very well done as Turbo Tax is the service you can reliably depend upon to get the 2020 tax filing done satisfactorily.
Date published: 2021-05-31
Rated 4 out of 5 by from Turbo Tax is good I though about changing to something else, but had a change of heart.
Date published: 2021-05-31
Rated 5 out of 5 by from Still Awesome after all these years... Still works and still necessary, until the IRS comes up with an easier way.
Date published: 2021-05-31
Rated 5 out of 5 by from turbotax is great i filed both mine & my daughters taxes this year & it was super easy
Date published: 2021-05-31
Rated 1 out of 5 by from TurboTax is terrible TurboTax is famous for its loops, many of which are impossible to get out of. (A good example is the "print to mail --> choose method of filing" loop.) Unfortunately, the old loops around for years (decades?) are still there along with the new ones added each year. Many TurboTax data gathering questions do not match the IRS tax forms, such as the missmatch of Line 17 1120-S K-1's. The search feature is getting better but still falls in the "basically worthless" category.
Date published: 2021-05-31
Rated 5 out of 5 by from Another easy tax return Easy to use. Will use again next year. Good value for the money.
Date published: 2021-05-31
All TurboTax® Offerings Reviews - Page 445