TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from A great tax filing tool Working with Turbo Tax is user friendly and efficient. On the other hand I was not happy to learn that next year my Mac will have to be updated to IOS Catalina in order to use Turbo Tax. This also creates another issue as my current Microsoft Office program will not work with Catalina. In this case they got me coming and going to purchase more software.
Date published: 2021-04-01
Rated 4 out of 5 by from Health insurance premiums may be deductible Turbo tax Home and Biz needs to walk the user through claiming of the health insurance and long-term care insurance deduction for self-employed persons
Date published: 2021-04-01
Rated 2 out of 5 by from Still leaves so much guesswork for the customer For the price it should "hold your hand more", but still leaves so much guesswork for the customer. For example, having filled out our resident state form we downloaded a 2nd state for NR and filled that out. After running final check everything was signed off as correct. Googling then found that NR state should be completed first (Intuit recommendation) so we re-did them. WHY is this not stated in the program when we are filling these out OR highlighted when the final check is performed? There are many other examples of below expectations (too many to discuss). You really have to do your own research even when using this expensive product! Rated poor.
Date published: 2021-04-01
Rated 5 out of 5 by from Turbo Tax is great. I'm a senior citizen and I do not have any problems with preparing my taxes on Turbo Tax.
Date published: 2021-04-01
Rated 5 out of 5 by from Simple and effective So user friendly and has many features. I put in incorrect information and ended up getting my return rejected but TT made it very quick and easy to fix.
Date published: 2021-04-01
Rated 5 out of 5 by from Very easy Very quick and easy. Step by step instructions, that guided me through the process
Date published: 2021-04-01
Rated 4 out of 5 by from Fees to file I love how convenient it is. I love how user friendly it is. It's literally dummy proof. If you can't file your taxes with this program you probably should have someone doing them for you. However, I hate that I have to spend $150 in fees to file my federal AND state taxes along with other fees you require.
Date published: 2021-04-01
Rated 2 out of 5 by from Turbo tax this year was the worst year ever. I have been doing my taxes all my life(which is 81 yrs) and I was discussed with all the problems I had with your product this year....wake up..
Date published: 2021-04-01
Rated 3 out of 5 by from Turbo Tax makes electronic filing easy Used turbo Tax for years. Never had an issue with Turbo Tax.
Date published: 2021-04-01
Rated 5 out of 5 by from Turbo Tax Rocks I love the product I started with Turbo Tax a few years back and I love it! Every specialist has been calm when I am not and dedicated to finding the solution...thank you Turbo Tax...
Date published: 2021-04-01
All TurboTax® Offerings Reviews - Page 4440
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from A great tax filing tool Working with Turbo Tax is user friendly and efficient. On the other hand I was not happy to learn that next year my Mac will have to be updated to IOS Catalina in order to use Turbo Tax. This also creates another issue as my current Microsoft Office program will not work with Catalina. In this case they got me coming and going to purchase more software.
Date published: 2021-04-01
Rated 4 out of 5 by from Health insurance premiums may be deductible Turbo tax Home and Biz needs to walk the user through claiming of the health insurance and long-term care insurance deduction for self-employed persons
Date published: 2021-04-01
Rated 2 out of 5 by from Still leaves so much guesswork for the customer For the price it should "hold your hand more", but still leaves so much guesswork for the customer. For example, having filled out our resident state form we downloaded a 2nd state for NR and filled that out. After running final check everything was signed off as correct. Googling then found that NR state should be completed first (Intuit recommendation) so we re-did them. WHY is this not stated in the program when we are filling these out OR highlighted when the final check is performed? There are many other examples of below expectations (too many to discuss). You really have to do your own research even when using this expensive product! Rated poor.
Date published: 2021-04-01
Rated 5 out of 5 by from Turbo Tax is great. I'm a senior citizen and I do not have any problems with preparing my taxes on Turbo Tax.
Date published: 2021-04-01
Rated 5 out of 5 by from Simple and effective So user friendly and has many features. I put in incorrect information and ended up getting my return rejected but TT made it very quick and easy to fix.
Date published: 2021-04-01
Rated 5 out of 5 by from Very easy Very quick and easy. Step by step instructions, that guided me through the process
Date published: 2021-04-01
Rated 4 out of 5 by from Fees to file I love how convenient it is. I love how user friendly it is. It's literally dummy proof. If you can't file your taxes with this program you probably should have someone doing them for you. However, I hate that I have to spend $150 in fees to file my federal AND state taxes along with other fees you require.
Date published: 2021-04-01
Rated 2 out of 5 by from Turbo tax this year was the worst year ever. I have been doing my taxes all my life(which is 81 yrs) and I was discussed with all the problems I had with your product this year....wake up..
Date published: 2021-04-01
Rated 3 out of 5 by from Turbo Tax makes electronic filing easy Used turbo Tax for years. Never had an issue with Turbo Tax.
Date published: 2021-04-01
Rated 5 out of 5 by from Turbo Tax Rocks I love the product I started with Turbo Tax a few years back and I love it! Every specialist has been calm when I am not and dedicated to finding the solution...thank you Turbo Tax...
Date published: 2021-04-01
All TurboTax® Offerings Reviews - Page 4440