TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
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TurboTax Online
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TurboTax Live Full Service
Rated 5 out of 5 by
FusayeK from
My Turbo Tax expert is awesome.
My turbo tax expert is knowledgeable, patient and gracious. I'm not good on the computer and he gave me expert guidance.
Date published: 2023-04-04
Rated 2 out of 5 by
William Margheim from
Changes made from last year were bad.
Changes made to Turbo Tax from last year was much more difficult to use this year. Pulling info from my financial institutions was bad. Following the instructions in several places compared to last year was bad. May not use it next year.
Date published: 2023-04-04
Rated 5 out of 5 by
Raul85364 from
Awesome
Great experience. Pretty easy system to use. Will use again.
Date published: 2023-04-04
Rated 3 out of 5 by
Quiglee from
More confusing
In the past I could download all 1099 info from my institutions and BAM..they were done. This year I had to provide additional information that was already on the downloads. It was quite frustrating. I had to ferret out the information. Then, on top of all, I was asked to verify and if "the box was blank" then do not enter anything... I got that message several times as TT kept reviewing it. Had I known how much work this was, i may have elected to go with a CPA... however I was already "deep" into it. In addition, where is the little meter that shows your chance at being audited? I liked that. Also, when I asked one of your experts, none were able to give me solutions. One was suppose to call me back in 10 minutes, after I investigated the issue with my financial int. He never did call me back.
Date published: 2023-04-04
Rated 5 out of 5 by
BrownEyedGirl23 from
Better than others
I looked at several online options and TurboTax found more tax breaks and was more user friendly than the others.
Date published: 2023-04-04
Rated 5 out of 5 by
Janet217 from
Flexible and Easy to Use
I love that Turbo Tax is flexible for most tax situations and is easy to use with its step by step instructions.
Date published: 2023-04-04
Rated 5 out of 5 by
Adrienne1357 from
Great and easy
It was so easy, fast, and stress free, and prompts were very helpful
Date published: 2023-04-04
Rated 1 out of 5 by
MAD AND MISLED from
FREE LOL
YOU SAY IT IS FREE AND BY THE TIME I GET DONE YOU HAVE TAKEN 157 DOLLARS FROM MY RETURN, RIP OFF!
Date published: 2023-04-04
Rated 4 out of 5 by
Izzydad from
Turbotax is a big help
Taxes are tedious. Turbotax takes some of the confusion out of doing them
Date published: 2023-04-04
Rated 5 out of 5 by
39 and holding from
good
It worked out fine I had more paper work this you, an turbo staff expert helped me through
All TurboTax® Offerings Reviews - Page 4438
Date published: 2023-04-04
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
FusayeK from
My Turbo Tax expert is awesome.
My turbo tax expert is knowledgeable, patient and gracious. I'm not good on the computer and he gave me expert guidance.
Date published: 2023-04-04
Rated 2 out of 5 by
William Margheim from
Changes made from last year were bad.
Changes made to Turbo Tax from last year was much more difficult to use this year. Pulling info from my financial institutions was bad. Following the instructions in several places compared to last year was bad. May not use it next year.
Date published: 2023-04-04
Rated 5 out of 5 by
Raul85364 from
Awesome
Great experience. Pretty easy system to use. Will use again.
Date published: 2023-04-04
Rated 3 out of 5 by
Quiglee from
More confusing
In the past I could download all 1099 info from my institutions and BAM..they were done. This year I had to provide additional information that was already on the downloads. It was quite frustrating. I had to ferret out the information. Then, on top of all, I was asked to verify and if "the box was blank" then do not enter anything... I got that message several times as TT kept reviewing it. Had I known how much work this was, i may have elected to go with a CPA... however I was already "deep" into it. In addition, where is the little meter that shows your chance at being audited? I liked that. Also, when I asked one of your experts, none were able to give me solutions. One was suppose to call me back in 10 minutes, after I investigated the issue with my financial int. He never did call me back.
Date published: 2023-04-04
Rated 5 out of 5 by
BrownEyedGirl23 from
Better than others
I looked at several online options and TurboTax found more tax breaks and was more user friendly than the others.
Date published: 2023-04-04
Rated 5 out of 5 by
Janet217 from
Flexible and Easy to Use
I love that Turbo Tax is flexible for most tax situations and is easy to use with its step by step instructions.
Date published: 2023-04-04
Rated 5 out of 5 by
Adrienne1357 from
Great and easy
It was so easy, fast, and stress free, and prompts were very helpful
Date published: 2023-04-04
Rated 1 out of 5 by
MAD AND MISLED from
FREE LOL
YOU SAY IT IS FREE AND BY THE TIME I GET DONE YOU HAVE TAKEN 157 DOLLARS FROM MY RETURN, RIP OFF!
Date published: 2023-04-04
Rated 4 out of 5 by
Izzydad from
Turbotax is a big help
Taxes are tedious. Turbotax takes some of the confusion out of doing them
Date published: 2023-04-04
Rated 5 out of 5 by
39 and holding from
good
It worked out fine I had more paper work this you, an turbo staff expert helped me through
All TurboTax® Offerings Reviews - Page 4438
Date published: 2023-04-04