TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from My Turbo Tax expert is awesome. My turbo tax expert is knowledgeable, patient and gracious. I'm not good on the computer and he gave me expert guidance.
Date published: 2023-04-04
Rated 2 out of 5 by from Changes made from last year were bad. Changes made to Turbo Tax from last year was much more difficult to use this year. Pulling info from my financial institutions was bad. Following the instructions in several places compared to last year was bad. May not use it next year.
Date published: 2023-04-04
Rated 5 out of 5 by from Awesome Great experience. Pretty easy system to use. Will use again.
Date published: 2023-04-04
Rated 3 out of 5 by from More confusing In the past I could download all 1099 info from my institutions and BAM..they were done. This year I had to provide additional information that was already on the downloads. It was quite frustrating. I had to ferret out the information. Then, on top of all, I was asked to verify and if "the box was blank" then do not enter anything... I got that message several times as TT kept reviewing it. Had I known how much work this was, i may have elected to go with a CPA... however I was already "deep" into it. In addition, where is the little meter that shows your chance at being audited? I liked that. Also, when I asked one of your experts, none were able to give me solutions. One was suppose to call me back in 10 minutes, after I investigated the issue with my financial int. He never did call me back.
Date published: 2023-04-04
Rated 5 out of 5 by from Better than others I looked at several online options and TurboTax found more tax breaks and was more user friendly than the others.
Date published: 2023-04-04
Rated 5 out of 5 by from Flexible and Easy to Use I love that Turbo Tax is flexible for most tax situations and is easy to use with its step by step instructions.
Date published: 2023-04-04
Rated 5 out of 5 by from Great and easy It was so easy, fast, and stress free, and prompts were very helpful
Date published: 2023-04-04
Rated 1 out of 5 by from FREE LOL YOU SAY IT IS FREE AND BY THE TIME I GET DONE YOU HAVE TAKEN 157 DOLLARS FROM MY RETURN, RIP OFF!
Date published: 2023-04-04
Rated 4 out of 5 by from Turbotax is a big help Taxes are tedious. Turbotax takes some of the confusion out of doing them
Date published: 2023-04-04
Rated 5 out of 5 by from good It worked out fine I had more paper work this you, an turbo staff expert helped me through
Date published: 2023-04-04
All TurboTax® Offerings Reviews - Page 4438
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from My Turbo Tax expert is awesome. My turbo tax expert is knowledgeable, patient and gracious. I'm not good on the computer and he gave me expert guidance.
Date published: 2023-04-04
Rated 2 out of 5 by from Changes made from last year were bad. Changes made to Turbo Tax from last year was much more difficult to use this year. Pulling info from my financial institutions was bad. Following the instructions in several places compared to last year was bad. May not use it next year.
Date published: 2023-04-04
Rated 5 out of 5 by from Awesome Great experience. Pretty easy system to use. Will use again.
Date published: 2023-04-04
Rated 3 out of 5 by from More confusing In the past I could download all 1099 info from my institutions and BAM..they were done. This year I had to provide additional information that was already on the downloads. It was quite frustrating. I had to ferret out the information. Then, on top of all, I was asked to verify and if "the box was blank" then do not enter anything... I got that message several times as TT kept reviewing it. Had I known how much work this was, i may have elected to go with a CPA... however I was already "deep" into it. In addition, where is the little meter that shows your chance at being audited? I liked that. Also, when I asked one of your experts, none were able to give me solutions. One was suppose to call me back in 10 minutes, after I investigated the issue with my financial int. He never did call me back.
Date published: 2023-04-04
Rated 5 out of 5 by from Better than others I looked at several online options and TurboTax found more tax breaks and was more user friendly than the others.
Date published: 2023-04-04
Rated 5 out of 5 by from Flexible and Easy to Use I love that Turbo Tax is flexible for most tax situations and is easy to use with its step by step instructions.
Date published: 2023-04-04
Rated 5 out of 5 by from Great and easy It was so easy, fast, and stress free, and prompts were very helpful
Date published: 2023-04-04
Rated 1 out of 5 by from FREE LOL YOU SAY IT IS FREE AND BY THE TIME I GET DONE YOU HAVE TAKEN 157 DOLLARS FROM MY RETURN, RIP OFF!
Date published: 2023-04-04
Rated 4 out of 5 by from Turbotax is a big help Taxes are tedious. Turbotax takes some of the confusion out of doing them
Date published: 2023-04-04
Rated 5 out of 5 by from good It worked out fine I had more paper work this you, an turbo staff expert helped me through
Date published: 2023-04-04
All TurboTax® Offerings Reviews - Page 4438