TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 4 out of 5 by from Easy, Accurate, Patient Easiest tax prep app for the unprepared! Leaving and picking up where you left off is very fluid.
Date published: 2021-03-08
Rated 3 out of 5 by from Disappointing I doubt its 100% accurate on New York. It's more like 99% accurate. The penalty calculation form 2105.9 annualized income made no sense since I wanted NYS to calculate the penalty and the IT-196 was incomplete leaving out union dues. It's small stuff but the program doesn't let you fix any errors because it assumes you don't know anything. I'll look into another service next year.
Date published: 2021-03-08
Rated 4 out of 5 by from Turbo Tax is Great Turbo tax made doing our taxes so easy. Lots of info from last year is already saved so it saves so much time not needing to type in so much info and details, but for the few things that needed changes it was easy. The price can't be beat, while still providing extremely helpful tips and help throughout the process like when we didn't know which option to pick or what a term meant, the question marks lead you to explanations and suggested choices. It's also convenient that Turbo Tax can import W2 and 1099 forms with just a few numbers.
Date published: 2021-03-08
Rated 4 out of 5 by from turbo tax is pretty good I have used TT for many years. The other tax programs were not nearly as smooth in their use.
Date published: 2021-03-08
Rated 5 out of 5 by from TurboTax Rocks It was a bit daunting filling out the necessary info but thanks to Lisa, it went smoothly. She was quick but thorough and knowledgeable which made this task a rewarding experience!
Date published: 2021-03-08
Rated 5 out of 5 by from Turbo Tax is the only way to go ! I love getting the returns done, and receiving my refund by direct deposit. Those that have done the same over the last few years - probably got their stimulus checks quick
Date published: 2021-03-08
Rated 5 out of 5 by from FIRST TIMER SO EASY TO USE. THEY MADE IT EASY TO ADD THE COVID STIMULUS THAT I DID NOT RECIEVE PRIOR.
Date published: 2021-03-08
Rated 5 out of 5 by from Turbo save me money Have used turbo tax for 6 years love the site. Recommend the site to everyone. Easy to follow directions. Love the site.
Date published: 2021-03-08
Rated 5 out of 5 by from Thank you! This was the first time I contacted an Expert and it was great. Bethany was fun and knowledgeable and I couldn't be more happy that this option was available for use.
Date published: 2021-03-08
Rated 5 out of 5 by from TurboTax is Easy to Use and Excellent Service TurboTax was incredibly easy to use, the explanations easy to understand, and the way everything is section off makes it go by quickly
Date published: 2021-03-08
All TurboTax® Offerings Reviews - Page 4436
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Easy, Accurate, Patient Easiest tax prep app for the unprepared! Leaving and picking up where you left off is very fluid.
Date published: 2021-03-08
Rated 3 out of 5 by from Disappointing I doubt its 100% accurate on New York. It's more like 99% accurate. The penalty calculation form 2105.9 annualized income made no sense since I wanted NYS to calculate the penalty and the IT-196 was incomplete leaving out union dues. It's small stuff but the program doesn't let you fix any errors because it assumes you don't know anything. I'll look into another service next year.
Date published: 2021-03-08
Rated 4 out of 5 by from Turbo Tax is Great Turbo tax made doing our taxes so easy. Lots of info from last year is already saved so it saves so much time not needing to type in so much info and details, but for the few things that needed changes it was easy. The price can't be beat, while still providing extremely helpful tips and help throughout the process like when we didn't know which option to pick or what a term meant, the question marks lead you to explanations and suggested choices. It's also convenient that Turbo Tax can import W2 and 1099 forms with just a few numbers.
Date published: 2021-03-08
Rated 4 out of 5 by from turbo tax is pretty good I have used TT for many years. The other tax programs were not nearly as smooth in their use.
Date published: 2021-03-08
Rated 5 out of 5 by from TurboTax Rocks It was a bit daunting filling out the necessary info but thanks to Lisa, it went smoothly. She was quick but thorough and knowledgeable which made this task a rewarding experience!
Date published: 2021-03-08
Rated 5 out of 5 by from Turbo Tax is the only way to go ! I love getting the returns done, and receiving my refund by direct deposit. Those that have done the same over the last few years - probably got their stimulus checks quick
Date published: 2021-03-08
Rated 5 out of 5 by from FIRST TIMER SO EASY TO USE. THEY MADE IT EASY TO ADD THE COVID STIMULUS THAT I DID NOT RECIEVE PRIOR.
Date published: 2021-03-08
Rated 5 out of 5 by from Turbo save me money Have used turbo tax for 6 years love the site. Recommend the site to everyone. Easy to follow directions. Love the site.
Date published: 2021-03-08
Rated 5 out of 5 by from Thank you! This was the first time I contacted an Expert and it was great. Bethany was fun and knowledgeable and I couldn't be more happy that this option was available for use.
Date published: 2021-03-08
Rated 5 out of 5 by from TurboTax is Easy to Use and Excellent Service TurboTax was incredibly easy to use, the explanations easy to understand, and the way everything is section off makes it go by quickly
Date published: 2021-03-08
All TurboTax® Offerings Reviews - Page 4436