TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from Easy Experience The process was simple and straightforward. I make less than $22k/year, so no itemizing or other complicated stuff
Date published: 2022-03-16
Rated 4 out of 5 by from TurboTax was easy It was easy and I did not need to talk to a live expert.
Date published: 2022-03-16
Rated 5 out of 5 by from Great work - easier than Individual tax return. I did it by myself in a 4 hours. I did it by myself in a 4 hours
Date published: 2022-03-16
Rated 5 out of 5 by from Turbo Tax is so easy to use I was able to complete our tax returns in under an hour and all mistakes were caught before e-filing.
Date published: 2022-03-16
Rated 5 out of 5 by from Great experience They made it so simple and so easy just a great experience
Date published: 2022-03-16
Rated 5 out of 5 by from great experience makes easy at all time,will do whole my taxes !!!!
Date published: 2022-03-16
Rated 5 out of 5 by from good The service was great fast and very self explanatory
Date published: 2022-03-16
Rated 5 out of 5 by from Turbo Tax is Simple Enough Anyone Can Use It! I have been using Turbo Tax for years! They offer Live help if needed and instruction is easy to follow to save the money on hiring a CPA.
Date published: 2022-03-16
Rated 4 out of 5 by from This year's Turbo Tax had some glitches I have always loved Turbo Tax and I've used it for over 25 years. This year I ran across a few glitches which made things a bit less simple: I don't have any dependents but an error came back that the Schedule 8812 wasn't filled out properly. This happened with 4 of the taxes I did. There was an error with the cost/adjustment entry in donations. There was also an error in the child tax credit area. I had to enter that our primary residence was in the US; even though our address listed is in Washington.
Date published: 2022-03-16
Rated 4 out of 5 by from Overall recommend, but crypto is a pain to report I've used Turbotax for 8 years and has been a breeze with regular W2 income, but this year I opened stock and crypto trading apps like Webull and Etoro and it was definitely cumbersome to import. For example Turbotax thought the promotional 2 free stocks I got from Webull were business / freelance income since it was on a 1099 misc and I had to go through multiple pages of questions for only $13 worth of stock that I didn't even sell. Hopefully it'll be more streamlined in the future.
Date published: 2022-03-16
All TurboTax® Offerings Reviews - Page 4435
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy Experience The process was simple and straightforward. I make less than $22k/year, so no itemizing or other complicated stuff
Date published: 2022-03-16
Rated 4 out of 5 by from TurboTax was easy It was easy and I did not need to talk to a live expert.
Date published: 2022-03-16
Rated 5 out of 5 by from Great work - easier than Individual tax return. I did it by myself in a 4 hours. I did it by myself in a 4 hours
Date published: 2022-03-16
Rated 5 out of 5 by from Turbo Tax is so easy to use I was able to complete our tax returns in under an hour and all mistakes were caught before e-filing.
Date published: 2022-03-16
Rated 5 out of 5 by from Great experience They made it so simple and so easy just a great experience
Date published: 2022-03-16
Rated 5 out of 5 by from great experience makes easy at all time,will do whole my taxes !!!!
Date published: 2022-03-16
Rated 5 out of 5 by from good The service was great fast and very self explanatory
Date published: 2022-03-16
Rated 5 out of 5 by from Turbo Tax is Simple Enough Anyone Can Use It! I have been using Turbo Tax for years! They offer Live help if needed and instruction is easy to follow to save the money on hiring a CPA.
Date published: 2022-03-16
Rated 4 out of 5 by from This year's Turbo Tax had some glitches I have always loved Turbo Tax and I've used it for over 25 years. This year I ran across a few glitches which made things a bit less simple: I don't have any dependents but an error came back that the Schedule 8812 wasn't filled out properly. This happened with 4 of the taxes I did. There was an error with the cost/adjustment entry in donations. There was also an error in the child tax credit area. I had to enter that our primary residence was in the US; even though our address listed is in Washington.
Date published: 2022-03-16
Rated 4 out of 5 by from Overall recommend, but crypto is a pain to report I've used Turbotax for 8 years and has been a breeze with regular W2 income, but this year I opened stock and crypto trading apps like Webull and Etoro and it was definitely cumbersome to import. For example Turbotax thought the promotional 2 free stocks I got from Webull were business / freelance income since it was on a 1099 misc and I had to go through multiple pages of questions for only $13 worth of stock that I didn't even sell. Hopefully it'll be more streamlined in the future.
Date published: 2022-03-16
All TurboTax® Offerings Reviews - Page 4435