TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281582 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Turbo Tax is easy, and helpful I did have a couple of questions that the live expert answered.
Date published: 2021-04-05
Rated 5 out of 5 by from Best DIY Tax Program Turbo Tax operates in an interview style that works. I find it far easier that using a tax accountant and I save money this way.
Date published: 2021-04-05
Rated 5 out of 5 by from Turbo Tax is Great!!! Been using Turbo Tax for years. So easy to use. Walks you though everything!
Date published: 2021-04-05
Rated 5 out of 5 by from Product was very easy to use... The product was very easy to use. Live chat was extremely helpful. Appreciate how it guided me thru everything.
Date published: 2021-04-05
Rated 4 out of 5 by from Turboxtax is good but it has some room to improve. I like being able to go back and review my progress section by section. I can do this easily within the federal return product. However, reviewing state returns requires one to start from the beginning in some cases. Overall, it is one of the best self-prep tax return products I know of on the marketplace.
Date published: 2021-04-05
Rated 5 out of 5 by from Turbo Tax is Great ! Turbo Tax is very easy & intuitive to use. Guides through every step.
Date published: 2021-04-05
Rated 5 out of 5 by from Turbo Tax is awesome It was awesome and the service was great love the experience
Date published: 2021-04-05
Rated 3 out of 5 by from Convenient but missed some things Of course it is convenient and I appreciate TT doing all the calculations as taxes can be really confusing. However, it's a money grabber. Also, for some of the confusing questions, the explanations were not helpful. In school, I was taught not to use a word in its own definition; TT did this often. It would help others in the future if the program flagged more possible errors that the IRS says may happen. For example, for a premium tax credit, the program missed that my SLCSP shouldn't have been 0. The 8962 form instruction sheet helped us figure out what to do. I would've missed out on a refund.
Date published: 2021-04-05
Rated 5 out of 5 by from awesome It was easy and quick. I love it. I will tell my friends about it
Date published: 2021-04-05
Rated 5 out of 5 by from It's great! I have been using Turbo Tax for years and it is so easy. The prompts are easy to follow and very thorough. I highly recommend!
Date published: 2021-04-05
All TurboTax® Offerings Reviews - Page 4431
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is easy, and helpful I did have a couple of questions that the live expert answered.
Date published: 2021-04-05
Rated 5 out of 5 by from Best DIY Tax Program Turbo Tax operates in an interview style that works. I find it far easier that using a tax accountant and I save money this way.
Date published: 2021-04-05
Rated 5 out of 5 by from Turbo Tax is Great!!! Been using Turbo Tax for years. So easy to use. Walks you though everything!
Date published: 2021-04-05
Rated 5 out of 5 by from Product was very easy to use... The product was very easy to use. Live chat was extremely helpful. Appreciate how it guided me thru everything.
Date published: 2021-04-05
Rated 4 out of 5 by from Turboxtax is good but it has some room to improve. I like being able to go back and review my progress section by section. I can do this easily within the federal return product. However, reviewing state returns requires one to start from the beginning in some cases. Overall, it is one of the best self-prep tax return products I know of on the marketplace.
Date published: 2021-04-05
Rated 5 out of 5 by from Turbo Tax is Great ! Turbo Tax is very easy & intuitive to use. Guides through every step.
Date published: 2021-04-05
Rated 5 out of 5 by from Turbo Tax is awesome It was awesome and the service was great love the experience
Date published: 2021-04-05
Rated 3 out of 5 by from Convenient but missed some things Of course it is convenient and I appreciate TT doing all the calculations as taxes can be really confusing. However, it's a money grabber. Also, for some of the confusing questions, the explanations were not helpful. In school, I was taught not to use a word in its own definition; TT did this often. It would help others in the future if the program flagged more possible errors that the IRS says may happen. For example, for a premium tax credit, the program missed that my SLCSP shouldn't have been 0. The 8962 form instruction sheet helped us figure out what to do. I would've missed out on a refund.
Date published: 2021-04-05
Rated 5 out of 5 by from awesome It was easy and quick. I love it. I will tell my friends about it
Date published: 2021-04-05
Rated 5 out of 5 by from It's great! I have been using Turbo Tax for years and it is so easy. The prompts are easy to follow and very thorough. I highly recommend!
Date published: 2021-04-05
All TurboTax® Offerings Reviews - Page 4431