TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
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Rated 4 out of 5 by from Issues Concerning Price I thought turbo tax was very easy to use, but it was very expensive compared to previous years.
Date published: 2023-04-06
Rated 5 out of 5 by from Excellent as always Somethings seemed to be a litte conveluted and circular in their reasoning. I did call and got expert help on two occasions and all is well. Thank you.
Date published: 2023-04-06
Rated 5 out of 5 by from turbo tax is very helpful Jill has a wonderful advice, has great insight and has a great attitude !
Date published: 2023-04-06
Rated 5 out of 5 by from YES IT HELP ME TO GO EASY AND NOT TOO DIFFICULT I WAS HAPPY WITH THE CHAT I RECEIVED. VERY KNOWLEDGE AND PATIENT WITH ME THROUGH THE PROCESS.
Date published: 2023-04-06
Rated 5 out of 5 by from Turbo tax is great! Great customer service very easy to use prefilled W2 for faster use
Date published: 2023-04-06
Rated 2 out of 5 by from Too expensive You should not be charging $119 for individuals just because they sold stocks. It should be at most $50.
Date published: 2023-04-06
Rated 5 out of 5 by from I really like Turbo Tax software I like the Turbo Tax software for preparing my federal tax return because they know what questions to ask me to get all my information correct. It also reminds me of some things I forget. It also does the calculation to see what is to my advantage on certain items so I can compare and choose. I've been using it for several years and am very happy to return each year with a jump started return for the present year!
Date published: 2023-04-06
Rated 5 out of 5 by from Turbo Tax 2022 Filing My experience using Turbo Tax again for my 2022 tax filings (and the past 20 years) was again very informative and guided to the entire process that again it was made easy to follow. The only challenge was uploading files from the different companies where not all info was uploaded and I had to go back into each one of them (3) to correct them. Thank you!
Date published: 2023-04-06
Rated 3 out of 5 by from extra fee? i guess i could be mistaken but i do not remember the extra fee for using your return to pay. i have been using turbo tax for all of my returns since eighteen years old and feel like this is something new. does not feel like it is as much of a convenience now.
Date published: 2023-04-06
Rated 2 out of 5 by from Easy enough, just hidden charges The website is easy enough for the consumer to use. However, you spend all this time filling in the information that is required. They tack on charges for filing both your federal and state taxes. Then if you have any sort of investment, you need to pay an additional fee or all the work you put in goes to waste. Would have been less expensive to have someone do it for me.
Date published: 2023-04-06
All TurboTax® Offerings Reviews - Page 4427
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Issues Concerning Price I thought turbo tax was very easy to use, but it was very expensive compared to previous years.
Date published: 2023-04-06
Rated 5 out of 5 by from Excellent as always Somethings seemed to be a litte conveluted and circular in their reasoning. I did call and got expert help on two occasions and all is well. Thank you.
Date published: 2023-04-06
Rated 5 out of 5 by from turbo tax is very helpful Jill has a wonderful advice, has great insight and has a great attitude !
Date published: 2023-04-06
Rated 5 out of 5 by from YES IT HELP ME TO GO EASY AND NOT TOO DIFFICULT I WAS HAPPY WITH THE CHAT I RECEIVED. VERY KNOWLEDGE AND PATIENT WITH ME THROUGH THE PROCESS.
Date published: 2023-04-06
Rated 5 out of 5 by from Turbo tax is great! Great customer service very easy to use prefilled W2 for faster use
Date published: 2023-04-06
Rated 2 out of 5 by from Too expensive You should not be charging $119 for individuals just because they sold stocks. It should be at most $50.
Date published: 2023-04-06
Rated 5 out of 5 by from I really like Turbo Tax software I like the Turbo Tax software for preparing my federal tax return because they know what questions to ask me to get all my information correct. It also reminds me of some things I forget. It also does the calculation to see what is to my advantage on certain items so I can compare and choose. I've been using it for several years and am very happy to return each year with a jump started return for the present year!
Date published: 2023-04-06
Rated 5 out of 5 by from Turbo Tax 2022 Filing My experience using Turbo Tax again for my 2022 tax filings (and the past 20 years) was again very informative and guided to the entire process that again it was made easy to follow. The only challenge was uploading files from the different companies where not all info was uploaded and I had to go back into each one of them (3) to correct them. Thank you!
Date published: 2023-04-06
Rated 3 out of 5 by from extra fee? i guess i could be mistaken but i do not remember the extra fee for using your return to pay. i have been using turbo tax for all of my returns since eighteen years old and feel like this is something new. does not feel like it is as much of a convenience now.
Date published: 2023-04-06
Rated 2 out of 5 by from Easy enough, just hidden charges The website is easy enough for the consumer to use. However, you spend all this time filling in the information that is required. They tack on charges for filing both your federal and state taxes. Then if you have any sort of investment, you need to pay an additional fee or all the work you put in goes to waste. Would have been less expensive to have someone do it for me.
Date published: 2023-04-06
All TurboTax® Offerings Reviews - Page 4427