TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 3 out of 5 by from Disappointed I gave only three stars because it was not very clear on the E file. It lead me to believe I could still E-File but then at the end it simply would not let me. So I was disappointed that I still had to print and mail the return.
Date published: 2021-03-11
Rated 5 out of 5 by from Very simple to use. I thought it would be difficult to do on my own but it was very easy to do. Easy step by step directions to help a beginner like me.
Date published: 2021-03-11
Rated 3 out of 5 by from Not thrilled with call in help I had an appointment with call in help and when they called me,I picked up but noone said anything for about 10 seconds so I hung up only to get a message that said they would call back in a few minutes. I waited over 1 1/2 hours and no call back! still waiting for them...I paid for a feature that was unsuccessful. next time, Ill just have a local accountant do my taxes. I've used turbotax before but never needed help. I ended up figuring it out on my own.
Date published: 2021-03-11
Rated 4 out of 5 by from First time taxes by myself...better than expected This year was the first time I attempted to do my taxes myself. Some of the wording on the questions was confusing for me, but that could just be my inexperience and being overwhelmed.
Date published: 2021-03-11
Rated 5 out of 5 by from Turbo tax has been a great help! I appreciate the ease of use and that it finds deductions I don’t know about.
Date published: 2021-03-11
Rated 5 out of 5 by from Great, convenient application!!! Great application and easy to follow. Very well laid out and convenient to use.
Date published: 2021-03-11
Rated 5 out of 5 by from I have used Turbo Tax every year for over 5 years! I love the convince of getting my tax's done and feeling like I am in control of my money my time and best of all it is free!
Date published: 2021-03-11
Rated 4 out of 5 by from Great Help A bit awkward with foreign tax credit. Really takes a lot of work out of the process.
Date published: 2021-03-11
Rated 4 out of 5 by from Turbo Tax is easy to use Engaged advisor showed me mistakes stayed with me till I was finished
Date published: 2021-03-11
Rated 5 out of 5 by from Excellent assistance and direction Very happy with the people that answer all the questions in a very professional way. Their expertise and knowledge was essential to finish the return.
Date published: 2021-03-11
All TurboTax® Offerings Reviews - Page 4426
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from Disappointed I gave only three stars because it was not very clear on the E file. It lead me to believe I could still E-File but then at the end it simply would not let me. So I was disappointed that I still had to print and mail the return.
Date published: 2021-03-11
Rated 5 out of 5 by from Very simple to use. I thought it would be difficult to do on my own but it was very easy to do. Easy step by step directions to help a beginner like me.
Date published: 2021-03-11
Rated 3 out of 5 by from Not thrilled with call in help I had an appointment with call in help and when they called me,I picked up but noone said anything for about 10 seconds so I hung up only to get a message that said they would call back in a few minutes. I waited over 1 1/2 hours and no call back! still waiting for them...I paid for a feature that was unsuccessful. next time, Ill just have a local accountant do my taxes. I've used turbotax before but never needed help. I ended up figuring it out on my own.
Date published: 2021-03-11
Rated 4 out of 5 by from First time taxes by myself...better than expected This year was the first time I attempted to do my taxes myself. Some of the wording on the questions was confusing for me, but that could just be my inexperience and being overwhelmed.
Date published: 2021-03-11
Rated 5 out of 5 by from Turbo tax has been a great help! I appreciate the ease of use and that it finds deductions I don’t know about.
Date published: 2021-03-11
Rated 5 out of 5 by from Great, convenient application!!! Great application and easy to follow. Very well laid out and convenient to use.
Date published: 2021-03-11
Rated 5 out of 5 by from I have used Turbo Tax every year for over 5 years! I love the convince of getting my tax's done and feeling like I am in control of my money my time and best of all it is free!
Date published: 2021-03-11
Rated 4 out of 5 by from Great Help A bit awkward with foreign tax credit. Really takes a lot of work out of the process.
Date published: 2021-03-11
Rated 4 out of 5 by from Turbo Tax is easy to use Engaged advisor showed me mistakes stayed with me till I was finished
Date published: 2021-03-11
Rated 5 out of 5 by from Excellent assistance and direction Very happy with the people that answer all the questions in a very professional way. Their expertise and knowledge was essential to finish the return.
Date published: 2021-03-11
All TurboTax® Offerings Reviews - Page 4426