TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
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Rated 1 out of 5 by from Deluxe No Longer Offers State Return Dissatisfied with TurboTax taking away the free state return from the Deluxe addition and feel it is just another way for them to get a little bit more money from customers.
Date published: 2023-04-07
Rated 5 out of 5 by from Very unhappy with the additional fee. Very unhappy with the additional 25.00 fee for state filing. I have used Turbo Tax for over 15 years and next year I will move to HR Block.
Date published: 2023-04-07
Rated 4 out of 5 by from It does the job It does a great job of doing the basics. I wish they would give more detail and instructions on how to calculate capital gains or more guidance in general for Rental Properties sold. More detail in calculating this would be great.
Date published: 2023-04-07
Rated 4 out of 5 by from TAX IT WAS A LOT EASIER THAN I EXPECTED. I DID HAVE A FEW ISSUES WHICH WAS PROBABLY ME .
Date published: 2023-04-07
Rated 4 out of 5 by from TT is fast and easy to handle I would and have always recommend TT to my friends
Date published: 2023-04-07
Rated 5 out of 5 by from Filling out and filing was fast and easy I had all my information ready to enter and the system just walked me through every little detail perfectly - had no trouble entering the data - the system even rechecked a few items - just to be sure - fantastic!
Date published: 2023-04-07
Rated 5 out of 5 by from Yes!! !Turbo Tax is Awesome!!! Easy to use, easy to follow. I am (we are) not tax literate at all!!! so this software was the best for us. Much easier than those we have used in years past. Thanks !!!
Date published: 2023-04-07
Rated 2 out of 5 by from SEMI FAIR I NEEDED TO TALK TO AN EXPERT I NEVER HAD ANYONE CALL ME BACK AT ALL./ LAST YEAR, I HAD MORE LUCK FOR $ 65 DLLS
Date published: 2023-04-07
Rated 3 out of 5 by from NO help for Product issues w/o Live Online While I was able to make my way through Federal and State without much issue, as soon as I had a product issue there was no support because I didn't buy the Premium Live Tax Advice. I needed NO tax advice. The product had no location to input a School District Tax Withheld amount so it wanted to calculate penalties, next year's tax pre-pay and other options. I ended up having to select to extend the school district filing and not include school district filing with the State filing in order to get past the error. Now I have to manually find download and file School tax which I paid for. Getting support when there is prouct issues should not require Live Upgraded services.
Date published: 2023-04-07
Rated 5 out of 5 by from Love It Used it for the past 4 years. Even with multiple state W-2s. Very easy and user friendly!
Date published: 2023-04-07
All TurboTax® Offerings Reviews - Page 4426
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Deluxe No Longer Offers State Return Dissatisfied with TurboTax taking away the free state return from the Deluxe addition and feel it is just another way for them to get a little bit more money from customers.
Date published: 2023-04-07
Rated 5 out of 5 by from Very unhappy with the additional fee. Very unhappy with the additional 25.00 fee for state filing. I have used Turbo Tax for over 15 years and next year I will move to HR Block.
Date published: 2023-04-07
Rated 4 out of 5 by from It does the job It does a great job of doing the basics. I wish they would give more detail and instructions on how to calculate capital gains or more guidance in general for Rental Properties sold. More detail in calculating this would be great.
Date published: 2023-04-07
Rated 4 out of 5 by from TAX IT WAS A LOT EASIER THAN I EXPECTED. I DID HAVE A FEW ISSUES WHICH WAS PROBABLY ME .
Date published: 2023-04-07
Rated 4 out of 5 by from TT is fast and easy to handle I would and have always recommend TT to my friends
Date published: 2023-04-07
Rated 5 out of 5 by from Filling out and filing was fast and easy I had all my information ready to enter and the system just walked me through every little detail perfectly - had no trouble entering the data - the system even rechecked a few items - just to be sure - fantastic!
Date published: 2023-04-07
Rated 5 out of 5 by from Yes!! !Turbo Tax is Awesome!!! Easy to use, easy to follow. I am (we are) not tax literate at all!!! so this software was the best for us. Much easier than those we have used in years past. Thanks !!!
Date published: 2023-04-07
Rated 2 out of 5 by from SEMI FAIR I NEEDED TO TALK TO AN EXPERT I NEVER HAD ANYONE CALL ME BACK AT ALL./ LAST YEAR, I HAD MORE LUCK FOR $ 65 DLLS
Date published: 2023-04-07
Rated 3 out of 5 by from NO help for Product issues w/o Live Online While I was able to make my way through Federal and State without much issue, as soon as I had a product issue there was no support because I didn't buy the Premium Live Tax Advice. I needed NO tax advice. The product had no location to input a School District Tax Withheld amount so it wanted to calculate penalties, next year's tax pre-pay and other options. I ended up having to select to extend the school district filing and not include school district filing with the State filing in order to get past the error. Now I have to manually find download and file School tax which I paid for. Getting support when there is prouct issues should not require Live Upgraded services.
Date published: 2023-04-07
Rated 5 out of 5 by from Love It Used it for the past 4 years. Even with multiple state W-2s. Very easy and user friendly!
Date published: 2023-04-07
All TurboTax® Offerings Reviews - Page 4426