TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281604 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 3 out of 5 by from Turbo tax pretty simple but expensive It was pretty easy to use. Turbo tax expert was somewhat helpful. A little disappointed in the end with the cost.
Date published: 2021-04-05
Rated 5 out of 5 by from Thank-you TurboTax Same as it ever was for the last six years, GREAT! Have to upgrade next year, MAJOR changes so far this year....
Date published: 2021-04-05
Rated 4 out of 5 by from It's the best Tried others, never again. Turbo Tax or nothing. Thanks
Date published: 2021-04-05
Rated 1 out of 5 by from WHY WONT TTAX 2020 RUN ON MY 2 WIN10 PCS??? I have been using TT for 23 years since 1997 and it always ran fine on all my PCs and Windows Operating Sofftware. This year betwen MS and You, you forced me to upgrade my 2 Win7 PCs to Win 10, which I did successfully. Win10 runs fine, so does everything else, there is plenty of RAM and memory, but NOT TURBOTAX. IT SAYS IT CAN'T RUN ON THESE PCS. WHAT DID YOU DO TO MAKE THIS APPLICATION SO MEMORY INTENSIVE - IT IS NOT A KIDS GAME. I suggest you relook at this for 2021 as I'm going to migrate to one of your competitors. Are you planning to have this run on the CLOUD or WHAT in the future? I always have a backup PC (I have 3) for TT applications and returns. Now I can only run this on my HP laptop with small screen and have to put the backup on my daughers PC. I'm not buying more computers just to run your Tax soffware when the computers are perfectly good and Win10 even runs on these upgraded. Suggest you tell your programming geniuses they've gone to far with the bells and whistles and should concentrate on getting taxes done. TT not the only game in town anymore. CAUGHT OFF GUARD - VERY VERY DISAPPOINTED IN YOUR COMPANY.
Date published: 2021-04-05
Rated 5 out of 5 by from awesome it was great it was way better then trying to fix my 2017 return that my step mom messed up
Date published: 2021-04-05
Rated 2 out of 5 by from Serious issues for US citizens filing overseas I had many challenges filing my returns & found that there were serious incoherences in how the forms were populated/errors that popped up. After many attempts at trying to fix my Hawaii state return (issue concerning low earned income tax credit related to housing costs), I had to give up on e-filing and will now need to figure out how to file by mail. Furthermore, when attempting to pay for TurboTax to file my taxes with a US bank-issued credit card and a foreign address, I was unable to make these payments. Please look into how this is coded on your website to allow foreign addresses to be recognised. As of right now, I do not intend to use TurboTax in future years due to these issues.
Date published: 2021-04-05
Rated 5 out of 5 by from VERY EASSY is eassy to use turbo tax i didend in like 30 minutes my self and fast
Date published: 2021-04-05
Rated 4 out of 5 by from They were great It was easy to use! Very helpful for you to navigate. Was able to stop and come back to the page with my password
Date published: 2021-04-05
Rated 4 out of 5 by from TurboTax is great for self-preparers! I have used TurboTax several times and love the security and thoroughness of the software. It leaves me very confident I have a properly prepared return each time.
Date published: 2021-04-05
Rated 5 out of 5 by from Been using Turbo Tax for the past 6+yes now Simple & very easy to use, filing my own taxes is wonderful & wth TurboTax it's quite explanatory!!
Date published: 2021-04-05
All TurboTax® Offerings Reviews - Page 4423
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Turbo tax pretty simple but expensive It was pretty easy to use. Turbo tax expert was somewhat helpful. A little disappointed in the end with the cost.
Date published: 2021-04-05
Rated 5 out of 5 by from Thank-you TurboTax Same as it ever was for the last six years, GREAT! Have to upgrade next year, MAJOR changes so far this year....
Date published: 2021-04-05
Rated 4 out of 5 by from It's the best Tried others, never again. Turbo Tax or nothing. Thanks
Date published: 2021-04-05
Rated 1 out of 5 by from WHY WONT TTAX 2020 RUN ON MY 2 WIN10 PCS??? I have been using TT for 23 years since 1997 and it always ran fine on all my PCs and Windows Operating Sofftware. This year betwen MS and You, you forced me to upgrade my 2 Win7 PCs to Win 10, which I did successfully. Win10 runs fine, so does everything else, there is plenty of RAM and memory, but NOT TURBOTAX. IT SAYS IT CAN'T RUN ON THESE PCS. WHAT DID YOU DO TO MAKE THIS APPLICATION SO MEMORY INTENSIVE - IT IS NOT A KIDS GAME. I suggest you relook at this for 2021 as I'm going to migrate to one of your competitors. Are you planning to have this run on the CLOUD or WHAT in the future? I always have a backup PC (I have 3) for TT applications and returns. Now I can only run this on my HP laptop with small screen and have to put the backup on my daughers PC. I'm not buying more computers just to run your Tax soffware when the computers are perfectly good and Win10 even runs on these upgraded. Suggest you tell your programming geniuses they've gone to far with the bells and whistles and should concentrate on getting taxes done. TT not the only game in town anymore. CAUGHT OFF GUARD - VERY VERY DISAPPOINTED IN YOUR COMPANY.
Date published: 2021-04-05
Rated 5 out of 5 by from awesome it was great it was way better then trying to fix my 2017 return that my step mom messed up
Date published: 2021-04-05
Rated 2 out of 5 by from Serious issues for US citizens filing overseas I had many challenges filing my returns & found that there were serious incoherences in how the forms were populated/errors that popped up. After many attempts at trying to fix my Hawaii state return (issue concerning low earned income tax credit related to housing costs), I had to give up on e-filing and will now need to figure out how to file by mail. Furthermore, when attempting to pay for TurboTax to file my taxes with a US bank-issued credit card and a foreign address, I was unable to make these payments. Please look into how this is coded on your website to allow foreign addresses to be recognised. As of right now, I do not intend to use TurboTax in future years due to these issues.
Date published: 2021-04-05
Rated 5 out of 5 by from VERY EASSY is eassy to use turbo tax i didend in like 30 minutes my self and fast
Date published: 2021-04-05
Rated 4 out of 5 by from They were great It was easy to use! Very helpful for you to navigate. Was able to stop and come back to the page with my password
Date published: 2021-04-05
Rated 4 out of 5 by from TurboTax is great for self-preparers! I have used TurboTax several times and love the security and thoroughness of the software. It leaves me very confident I have a properly prepared return each time.
Date published: 2021-04-05
Rated 5 out of 5 by from Been using Turbo Tax for the past 6+yes now Simple & very easy to use, filing my own taxes is wonderful & wth TurboTax it's quite explanatory!!
Date published: 2021-04-05
All TurboTax® Offerings Reviews - Page 4423