TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281680 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy to Use Easy Q & A format. Most of the questions are simple and straight forward.
Date published: 2021-04-19
Rated 2 out of 5 by from Better than nothing I have used TurboTax for my personal returns for decades. While this product is better than nothing, it pales in comparison to TurboTax Home and Business software. There is no ability to import from a brokerage account. There are many questions that simply direct you to fill in a form. There is also a screen with a list of forms and checkboxes asking if you need to file any of those forms. There isn't even a title or description of the forms so if you don't recognize the form number, you'll have to go to the IRS website to look them up. State software is not included and requires an additional purchase for a state version. That made the total cost for federal and state more than 2 1/2 times the cost of TT Home & Business. I did find the state version to be sufficient. I manage a small trust with a single beneficiary. I used the software because I'm familiar with the TurboTax look and function. I'm also very familiar with the tax filing for this particular trust. I have never used it for an estate so I can't speak to it's usefulness there.
Date published: 2021-04-19
Rated 1 out of 5 by from Dissapointed with Turbo Tax this year I have been using Turbo Tax for 20+ years. This year it has a bug that required us to go online and find out from the community that we were not going crazy. The program was not figuring out the Mortgage interest correctly, and I had to "trick" it to calculate the correct numbers. And this for a program that updates every time you launch the application...I will still use it, as I think it the best in the category, but this was very upsetting.
Date published: 2021-04-19
Rated 5 out of 5 by from Turbo Tax and Personal live assist Very helpful, Easy program and perfect DIY tax. Great service of live assistance 24/7.
Date published: 2021-04-19
Rated 5 out of 5 by from Makes it so easy This is my fifth year with Turbo tax and it is a great timesaver while it helps you focus on anything you may overlook. Highly recommend it.
Date published: 2021-04-19
Rated 5 out of 5 by from TurboTax Recommended I've been using Turbotax for years. It's very easy and there is always help when you need it.
Date published: 2021-04-19
Rated 5 out of 5 by from Turbo and fill I am Turbo tax refund first time I okay To use it and I love
Date published: 2021-04-19
Rated 5 out of 5 by from Simple Taxes Satisfied as usual, happy to have a simple tax process.
Date published: 2021-04-19
Rated 5 out of 5 by from Turbo Tax is awesome!! It was just plain simple & easy 2 years in a row!!
Date published: 2021-04-19
Rated 5 out of 5 by from Easy Good questions, easy to understand................
Date published: 2021-04-19
All TurboTax® Offerings Reviews - Page 4418
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy to Use Easy Q & A format. Most of the questions are simple and straight forward.
Date published: 2021-04-19
Rated 2 out of 5 by from Better than nothing I have used TurboTax for my personal returns for decades. While this product is better than nothing, it pales in comparison to TurboTax Home and Business software. There is no ability to import from a brokerage account. There are many questions that simply direct you to fill in a form. There is also a screen with a list of forms and checkboxes asking if you need to file any of those forms. There isn't even a title or description of the forms so if you don't recognize the form number, you'll have to go to the IRS website to look them up. State software is not included and requires an additional purchase for a state version. That made the total cost for federal and state more than 2 1/2 times the cost of TT Home & Business. I did find the state version to be sufficient. I manage a small trust with a single beneficiary. I used the software because I'm familiar with the TurboTax look and function. I'm also very familiar with the tax filing for this particular trust. I have never used it for an estate so I can't speak to it's usefulness there.
Date published: 2021-04-19
Rated 1 out of 5 by from Dissapointed with Turbo Tax this year I have been using Turbo Tax for 20+ years. This year it has a bug that required us to go online and find out from the community that we were not going crazy. The program was not figuring out the Mortgage interest correctly, and I had to "trick" it to calculate the correct numbers. And this for a program that updates every time you launch the application...I will still use it, as I think it the best in the category, but this was very upsetting.
Date published: 2021-04-19
Rated 5 out of 5 by from Turbo Tax and Personal live assist Very helpful, Easy program and perfect DIY tax. Great service of live assistance 24/7.
Date published: 2021-04-19
Rated 5 out of 5 by from Makes it so easy This is my fifth year with Turbo tax and it is a great timesaver while it helps you focus on anything you may overlook. Highly recommend it.
Date published: 2021-04-19
Rated 5 out of 5 by from TurboTax Recommended I've been using Turbotax for years. It's very easy and there is always help when you need it.
Date published: 2021-04-19
Rated 5 out of 5 by from Turbo and fill I am Turbo tax refund first time I okay To use it and I love
Date published: 2021-04-19
Rated 5 out of 5 by from Simple Taxes Satisfied as usual, happy to have a simple tax process.
Date published: 2021-04-19
Rated 5 out of 5 by from Turbo Tax is awesome!! It was just plain simple & easy 2 years in a row!!
Date published: 2021-04-19
Rated 5 out of 5 by from Easy Good questions, easy to understand................
Date published: 2021-04-19
All TurboTax® Offerings Reviews - Page 4418