TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 2 out of 5 by from e-file doesn't work E-file doesn't work, don't waste your money on the fee.
Date published: 2023-04-04
Rated 4 out of 5 by from Rejected Returns For the last 2 or 3 years I've had to printout the 77 page tax returns and mail the to the IRS and CA. Not happy
Date published: 2023-04-04
Rated 1 out of 5 by from Seems to get more expensive and more confusing The price gets higher and this gets more complex rather than easier. I'd gladly switch.
Date published: 2023-04-04
Rated 5 out of 5 by from always helpful quick and easy every-time. i would not know what to do if i did not use them.
Date published: 2023-04-04
Rated 4 out of 5 by from TurboTax is self-guided The interface is easy to read and follow. Most of the "more info" is helpful. I think that the final payment steps are confusing. The app is set up to up-sell if you want to deduct the TurboTax bill amount from the return. My return is straightforward and I did not want to pay for the additional services to do this. Once I understood there is an additional charge, I had trouble un-doing my selection.
Date published: 2023-04-04
Rated 5 out of 5 by from Easy and accurate It walks you through the entire process, start to finish.
Date published: 2023-04-03
Rated 5 out of 5 by from Turbo Tax is awesome Dawn was a professional. She walked me through the entire process.
Date published: 2023-04-03
Rated 5 out of 5 by from Very Easy with two types of income I am a W2 employee and my wife is a 1099 employee. TurboTax made that easy to navigate for the second year in a row.
Date published: 2023-04-03
Rated 5 out of 5 by from TurboTax is great! TurboTax is very detailed and thorough. They help make my tax preparations simple.
Date published: 2023-04-03
Rated 2 out of 5 by from Works fine, but fees are not very clear It works fine when filing taxes but they keep asking if you want to upgrade for fees and i could not find just the free option because I used the deluxe last year. Somehow I got 98 dollars in fees when I only clicked on the deluxe that was 59 dollars.
Date published: 2023-04-03
All TurboTax® Offerings Reviews - Page 4418
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from e-file doesn't work E-file doesn't work, don't waste your money on the fee.
Date published: 2023-04-04
Rated 4 out of 5 by from Rejected Returns For the last 2 or 3 years I've had to printout the 77 page tax returns and mail the to the IRS and CA. Not happy
Date published: 2023-04-04
Rated 1 out of 5 by from Seems to get more expensive and more confusing The price gets higher and this gets more complex rather than easier. I'd gladly switch.
Date published: 2023-04-04
Rated 5 out of 5 by from always helpful quick and easy every-time. i would not know what to do if i did not use them.
Date published: 2023-04-04
Rated 4 out of 5 by from TurboTax is self-guided The interface is easy to read and follow. Most of the "more info" is helpful. I think that the final payment steps are confusing. The app is set up to up-sell if you want to deduct the TurboTax bill amount from the return. My return is straightforward and I did not want to pay for the additional services to do this. Once I understood there is an additional charge, I had trouble un-doing my selection.
Date published: 2023-04-04
Rated 5 out of 5 by from Easy and accurate It walks you through the entire process, start to finish.
Date published: 2023-04-03
Rated 5 out of 5 by from Turbo Tax is awesome Dawn was a professional. She walked me through the entire process.
Date published: 2023-04-03
Rated 5 out of 5 by from Very Easy with two types of income I am a W2 employee and my wife is a 1099 employee. TurboTax made that easy to navigate for the second year in a row.
Date published: 2023-04-03
Rated 5 out of 5 by from TurboTax is great! TurboTax is very detailed and thorough. They help make my tax preparations simple.
Date published: 2023-04-03
Rated 2 out of 5 by from Works fine, but fees are not very clear It works fine when filing taxes but they keep asking if you want to upgrade for fees and i could not find just the free option because I used the deluxe last year. Somehow I got 98 dollars in fees when I only clicked on the deluxe that was 59 dollars.
Date published: 2023-04-03
All TurboTax® Offerings Reviews - Page 4418