TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 4 out of 5 by from Turbo Tax made it easy Although there were some areas that were a little difficult to understand, I was able to get through the process and get my return filed on time.
Date published: 2022-03-13
Rated 1 out of 5 by from Price of Turbo Tax is Misleading! It's too bad that Turbo Tax pricing is misleading. They offer $0.00 for both Federal and State returns but just adding a simple form costs the entire price. They give you the option to skip a credit (losing $82) if you don't add that form. So they charge you $59.99 to save $82. Then because you did that, they charge you $49 to file the state. So $109 to do free returns.. What a joke! I did this for my daughter an it ate up 20% of her return. Free??? Nope! Couldn't back out of it and they charged it immediately to my CC.Never again !!!!
Date published: 2022-03-13
Rated 4 out of 5 by from works well has a software glitch Software has issue with W2G forms. Casino uses EIN that has no (-) in numbers and turbo tax keeps inserting the (-) in the 3rd position of EIN . THEN IRS rejects Taxes stating EIN does NOT match records. with error code FW2G-502. THe data has been re entered multiple times by multiple persons and we all get the same Error Message. SO Far NO assistance from turbo tax except to state maybe I should just MAIL the forms and get return in 4-6 weeks. WHY did I pa for the software and the extra for the Support? with problems
Date published: 2022-03-13
Rated 5 out of 5 by from Always our Choice We have an easy and great experience with Turbo Tax and we keep coming back each year. Never panic when it's tax time!
Date published: 2022-03-13
Rated 5 out of 5 by from FAST & EASY TURBOTAX WAS FAST, EASY, AND SIMPLE! I ENJOYED BEING ABLE TO FILE MY TAXES WITH HELP EVEY STEP OF THE WAY!
Date published: 2022-03-13
Rated 5 out of 5 by from Turbo tax is awsome Diane was awesome very helpful and understanding help alot
Date published: 2022-03-13
Rated 5 out of 5 by from Turbo taxes is awesome Their are very helpful all the time, don’t let anyone else do your taxes
Date published: 2022-03-13
Rated 5 out of 5 by from TurboTax is awesome TurboTax is the best way to do your taxes. It’s very easy and convenient always. And walk you right through it with no problems.
Date published: 2022-03-13
Rated 5 out of 5 by from Super happy with Turbo Tax We have used Turbo Tax for years, has always worked perfectly for us. Also use Intuit products for many other things!
Date published: 2022-03-13
Rated 5 out of 5 by from TurboTax is my first option It’s easy. Experts help you along the way. You never get lost. This is my second time using TurboTax and I had a great experience such as the first time.
Date published: 2022-03-13
All TurboTax® Offerings Reviews - Page 4415
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Turbo Tax made it easy Although there were some areas that were a little difficult to understand, I was able to get through the process and get my return filed on time.
Date published: 2022-03-13
Rated 1 out of 5 by from Price of Turbo Tax is Misleading! It's too bad that Turbo Tax pricing is misleading. They offer $0.00 for both Federal and State returns but just adding a simple form costs the entire price. They give you the option to skip a credit (losing $82) if you don't add that form. So they charge you $59.99 to save $82. Then because you did that, they charge you $49 to file the state. So $109 to do free returns.. What a joke! I did this for my daughter an it ate up 20% of her return. Free??? Nope! Couldn't back out of it and they charged it immediately to my CC.Never again !!!!
Date published: 2022-03-13
Rated 4 out of 5 by from works well has a software glitch Software has issue with W2G forms. Casino uses EIN that has no (-) in numbers and turbo tax keeps inserting the (-) in the 3rd position of EIN . THEN IRS rejects Taxes stating EIN does NOT match records. with error code FW2G-502. THe data has been re entered multiple times by multiple persons and we all get the same Error Message. SO Far NO assistance from turbo tax except to state maybe I should just MAIL the forms and get return in 4-6 weeks. WHY did I pa for the software and the extra for the Support? with problems
Date published: 2022-03-13
Rated 5 out of 5 by from Always our Choice We have an easy and great experience with Turbo Tax and we keep coming back each year. Never panic when it's tax time!
Date published: 2022-03-13
Rated 5 out of 5 by from FAST & EASY TURBOTAX WAS FAST, EASY, AND SIMPLE! I ENJOYED BEING ABLE TO FILE MY TAXES WITH HELP EVEY STEP OF THE WAY!
Date published: 2022-03-13
Rated 5 out of 5 by from Turbo tax is awsome Diane was awesome very helpful and understanding help alot
Date published: 2022-03-13
Rated 5 out of 5 by from Turbo taxes is awesome Their are very helpful all the time, don’t let anyone else do your taxes
Date published: 2022-03-13
Rated 5 out of 5 by from TurboTax is awesome TurboTax is the best way to do your taxes. It’s very easy and convenient always. And walk you right through it with no problems.
Date published: 2022-03-13
Rated 5 out of 5 by from Super happy with Turbo Tax We have used Turbo Tax for years, has always worked perfectly for us. Also use Intuit products for many other things!
Date published: 2022-03-13
Rated 5 out of 5 by from TurboTax is my first option It’s easy. Experts help you along the way. You never get lost. This is my second time using TurboTax and I had a great experience such as the first time.
Date published: 2022-03-13
All TurboTax® Offerings Reviews - Page 4415