TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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TurboTax Live Full Service
Rated 5 out of 5 by
null from
TurboTax is easy
Easy tool, intuitive options and relatively easy to do multiple state filings because of my move.
Date published: 2023-04-04
Rated 4 out of 5 by
QueenB14 from
Very effective and easy to use
Easy to use, prices tend to increase every year, and is becoming a bite prices for the person to the most work. I understand things do increase due to inflations. Therefore, by providing discount to return user would promote greater returning customers. Just a thought,
Date published: 2023-04-04
Rated 5 out of 5 by
Nan101 from
Thank you, Brandon of TurboTax!
Had lots of changes this year and feared messing up so I opted for the deluxe version. Glad I did. I took advantage of the opportunity to speak with a reviewer before finalizing. Brandon called me exactly at the time promised, listened to my concerns, went over everything in great detail, and now I'm confident I'm getting a big, fat refund. Thank you, Brandon!
Date published: 2023-04-04
Rated 5 out of 5 by
JoeMama12234 from
The Best Tax Tool
I've been using Turbo Tax for years. I started in college with very simple taxes and then had years where I had no idea what I was doing as a clergy member, business owner, and more. Turbo Tax's smart, helpful tools have always given me confidence, even if I'd owed way more than I hoped!
Date published: 2023-04-04
Rated 5 out of 5 by
yfrwewyi from
TurboTax
Great, although a little slow this year.Maybe computer issues
Date published: 2023-04-04
Rated 5 out of 5 by
Boy Ruth from
Tax return
The software is user friendly and any questions that come up are addressed.
Date published: 2023-04-04
Rated 5 out of 5 by
Kathyisawesome from
Turbo Tax is a Wonderful Product!
We really appreciated all the help from our 2 Turbo Assist Live Agents! They were very professional, knowledgeable & helpful. Thank you!
Date published: 2023-04-04
Rated 1 out of 5 by
NotAgain259 from
Way overcharged
Told me it would be free then at the end charged me almost $200 for some upgrade that I could not decline so now I'm missing a 3rd of my return
Date published: 2023-04-04
Rated 3 out of 5 by
Turbo crash from
Turbo crashed and burned
I have been using Turbo Tax for years. Though some of the questions have been simplified, I was not satisfied with my experience this year. Information was not carried over and asked for multiple times. I had to justify why I was looking up a piece of information from last year's return that should have been provided. The process would be easier and quicker with less distracting information. The cost has gone up dramatically with no added benefits. This may be our last year using Turbo Tax.
Date published: 2023-04-04
Rated 5 out of 5 by
MsBrito from
Feeling secure and confident
The online help call backs are within a reasonable time. All 3 phone associates were calm, through, and knowledgeable. They made sure that every question or doubt was answered. I will continue to file with Turbotax.
All TurboTax® Offerings Reviews - Page 4415
Date published: 2023-04-04
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
null from
TurboTax is easy
Easy tool, intuitive options and relatively easy to do multiple state filings because of my move.
Date published: 2023-04-04
Rated 4 out of 5 by
QueenB14 from
Very effective and easy to use
Easy to use, prices tend to increase every year, and is becoming a bite prices for the person to the most work. I understand things do increase due to inflations. Therefore, by providing discount to return user would promote greater returning customers. Just a thought,
Date published: 2023-04-04
Rated 5 out of 5 by
Nan101 from
Thank you, Brandon of TurboTax!
Had lots of changes this year and feared messing up so I opted for the deluxe version. Glad I did. I took advantage of the opportunity to speak with a reviewer before finalizing. Brandon called me exactly at the time promised, listened to my concerns, went over everything in great detail, and now I'm confident I'm getting a big, fat refund. Thank you, Brandon!
Date published: 2023-04-04
Rated 5 out of 5 by
JoeMama12234 from
The Best Tax Tool
I've been using Turbo Tax for years. I started in college with very simple taxes and then had years where I had no idea what I was doing as a clergy member, business owner, and more. Turbo Tax's smart, helpful tools have always given me confidence, even if I'd owed way more than I hoped!
Date published: 2023-04-04
Rated 5 out of 5 by
yfrwewyi from
TurboTax
Great, although a little slow this year.Maybe computer issues
Date published: 2023-04-04
Rated 5 out of 5 by
Boy Ruth from
Tax return
The software is user friendly and any questions that come up are addressed.
Date published: 2023-04-04
Rated 5 out of 5 by
Kathyisawesome from
Turbo Tax is a Wonderful Product!
We really appreciated all the help from our 2 Turbo Assist Live Agents! They were very professional, knowledgeable & helpful. Thank you!
Date published: 2023-04-04
Rated 1 out of 5 by
NotAgain259 from
Way overcharged
Told me it would be free then at the end charged me almost $200 for some upgrade that I could not decline so now I'm missing a 3rd of my return
Date published: 2023-04-04
Rated 3 out of 5 by
Turbo crash from
Turbo crashed and burned
I have been using Turbo Tax for years. Though some of the questions have been simplified, I was not satisfied with my experience this year. Information was not carried over and asked for multiple times. I had to justify why I was looking up a piece of information from last year's return that should have been provided. The process would be easier and quicker with less distracting information. The cost has gone up dramatically with no added benefits. This may be our last year using Turbo Tax.
Date published: 2023-04-04
Rated 5 out of 5 by
MsBrito from
Feeling secure and confident
The online help call backs are within a reasonable time. All 3 phone associates were calm, through, and knowledgeable. They made sure that every question or doubt was answered. I will continue to file with Turbotax.
All TurboTax® Offerings Reviews - Page 4415
Date published: 2023-04-04