TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
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Rated 5 out of 5 by from TURBO TAX = PAINLESS PROCESS So easy to do and follow the schedule prompts and questions
Date published: 2022-04-19
Rated 5 out of 5 by from TurboTax is Great Easy to use, even with somewhat complicated filings.
Date published: 2022-04-19
Rated 3 out of 5 by from still dissatisfied with lack of 2021 tax help disappointed with 2021 refund not being returned as should, lost 1K compared to approved rate with explanation that made no sense (repeated SSN use or income over 100,000) Neither explanation were accurate as my filed dependents SSN have never changed and have been claimed in the past. I barely met over 50k last year. Paying for help and max protection through Turbo Tax I thought i would of had help in the error/issue without results.
Date published: 2022-04-19
Rated 5 out of 5 by from Easier than I thought Everything was easy to understand. Not difficult at all.
Date published: 2022-04-19
Rated 5 out of 5 by from Easy Easy to follow directions with helpful "learn more" links. Having a tax expert readily available within minutes via chat was very helpful in clarifying a few details I was less sure about.
Date published: 2022-04-19
Rated 5 out of 5 by from Easy Peasy at the last moment So Easy. I wish they would have had this 10 years ago.
Date published: 2022-04-19
Rated 5 out of 5 by from awesome job turbo tax easy to out great awesome job love using turbo tax , best move i made
Date published: 2022-04-19
Rated 4 out of 5 by from Yes it works The Process is easy, but there are a bunch of questions and terms that I am unfamiliar with... So maybe next time I'll pay for the Tax professional.
Date published: 2022-04-19
Rated 1 out of 5 by from not happy you claim to be free but are not. And when I try to go back and delete a form, it does not allow it.
Date published: 2022-04-19
Rated 3 out of 5 by from TurboTax is good, but less than awesome I bought a state return in order to follow instructions from the North Carolina Dept of Revenue to file a $0 tax due return for a military spouse who is not subject to NC tax (residence of record with the USMC is Texas) but who had 1099 income with no way to file a form NC-4 to declare herself exempt. Turbo Tax would not allow me to force the NC return to go to $0. So, I filed a paper return. And worse, Turbo Tax would not allow me to delete the NC return from my Turbo Tax file/software. In the FAQs I found other filers in a similar situation. Turbo - please allow us to delete what we buy by mistake. I'm disappointed that I wasted $45 but I'm more disappointed that you won't let me wipe that part of the file in order to keep from confusing myself now or later.
Date published: 2022-04-19
All TurboTax® Offerings Reviews - Page 442
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TURBO TAX = PAINLESS PROCESS So easy to do and follow the schedule prompts and questions
Date published: 2022-04-19
Rated 5 out of 5 by from TurboTax is Great Easy to use, even with somewhat complicated filings.
Date published: 2022-04-19
Rated 3 out of 5 by from still dissatisfied with lack of 2021 tax help disappointed with 2021 refund not being returned as should, lost 1K compared to approved rate with explanation that made no sense (repeated SSN use or income over 100,000) Neither explanation were accurate as my filed dependents SSN have never changed and have been claimed in the past. I barely met over 50k last year. Paying for help and max protection through Turbo Tax I thought i would of had help in the error/issue without results.
Date published: 2022-04-19
Rated 5 out of 5 by from Easier than I thought Everything was easy to understand. Not difficult at all.
Date published: 2022-04-19
Rated 5 out of 5 by from Easy Easy to follow directions with helpful "learn more" links. Having a tax expert readily available within minutes via chat was very helpful in clarifying a few details I was less sure about.
Date published: 2022-04-19
Rated 5 out of 5 by from Easy Peasy at the last moment So Easy. I wish they would have had this 10 years ago.
Date published: 2022-04-19
Rated 5 out of 5 by from awesome job turbo tax easy to out great awesome job love using turbo tax , best move i made
Date published: 2022-04-19
Rated 4 out of 5 by from Yes it works The Process is easy, but there are a bunch of questions and terms that I am unfamiliar with... So maybe next time I'll pay for the Tax professional.
Date published: 2022-04-19
Rated 1 out of 5 by from not happy you claim to be free but are not. And when I try to go back and delete a form, it does not allow it.
Date published: 2022-04-19
Rated 3 out of 5 by from TurboTax is good, but less than awesome I bought a state return in order to follow instructions from the North Carolina Dept of Revenue to file a $0 tax due return for a military spouse who is not subject to NC tax (residence of record with the USMC is Texas) but who had 1099 income with no way to file a form NC-4 to declare herself exempt. Turbo Tax would not allow me to force the NC return to go to $0. So, I filed a paper return. And worse, Turbo Tax would not allow me to delete the NC return from my Turbo Tax file/software. In the FAQs I found other filers in a similar situation. Turbo - please allow us to delete what we buy by mistake. I'm disappointed that I wasted $45 but I'm more disappointed that you won't let me wipe that part of the file in order to keep from confusing myself now or later.
Date published: 2022-04-19
All TurboTax® Offerings Reviews - Page 442