TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from it is awesome and easy to use all is well, I was able to file my taxes within one hours, very easy to use
Date published: 2023-04-04
Rated 5 out of 5 by from FAST AND EASY! Great service! They walk you through everything and correct things for you. I totally recommend!
Date published: 2023-04-04
Rated 4 out of 5 by from It's Fine. Needs more of a definition for certain terms that don't use tax speak. I think I may have misunderstood what an AGI was.
Date published: 2023-04-04
Rated 5 out of 5 by from Great Customer Service! It was pretty easy to use. Great customer service as well and answered questions late at night.
Date published: 2023-04-04
Rated 5 out of 5 by from Very helpful Very helpful and easy to use. Was quick and effortless
Date published: 2023-04-04
Rated 5 out of 5 by from Excellent other than 4 hour phone call to install After a 4 hour phone call to install the product for Mac, the preparation was pretty easy. Some things are not intuitive after having been a CPA for 21 years (too long). After doing one tax return, I now know where to look on the next one. Some things could be better but all in all, I am happy with the result. If you get a new person on the customer support line, good luck. Ask for a supervisor.
Date published: 2023-04-04
Rated 5 out of 5 by from TurboTax is easy Easy tool, intuitive options and relatively easy to do multiple state filings because of my move.
Date published: 2023-04-04
Rated 4 out of 5 by from Very effective and easy to use Easy to use, prices tend to increase every year, and is becoming a bite prices for the person to the most work. I understand things do increase due to inflations. Therefore, by providing discount to return user would promote greater returning customers. Just a thought,
Date published: 2023-04-04
Rated 5 out of 5 by from Thank you, Brandon of TurboTax! Had lots of changes this year and feared messing up so I opted for the deluxe version. Glad I did. I took advantage of the opportunity to speak with a reviewer before finalizing. Brandon called me exactly at the time promised, listened to my concerns, went over everything in great detail, and now I'm confident I'm getting a big, fat refund. Thank you, Brandon!
Date published: 2023-04-04
Rated 5 out of 5 by from The Best Tax Tool I've been using Turbo Tax for years. I started in college with very simple taxes and then had years where I had no idea what I was doing as a clergy member, business owner, and more. Turbo Tax's smart, helpful tools have always given me confidence, even if I'd owed way more than I hoped!
Date published: 2023-04-04
All TurboTax® Offerings Reviews - Page 4409
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from it is awesome and easy to use all is well, I was able to file my taxes within one hours, very easy to use
Date published: 2023-04-04
Rated 5 out of 5 by from FAST AND EASY! Great service! They walk you through everything and correct things for you. I totally recommend!
Date published: 2023-04-04
Rated 4 out of 5 by from It's Fine. Needs more of a definition for certain terms that don't use tax speak. I think I may have misunderstood what an AGI was.
Date published: 2023-04-04
Rated 5 out of 5 by from Great Customer Service! It was pretty easy to use. Great customer service as well and answered questions late at night.
Date published: 2023-04-04
Rated 5 out of 5 by from Very helpful Very helpful and easy to use. Was quick and effortless
Date published: 2023-04-04
Rated 5 out of 5 by from Excellent other than 4 hour phone call to install After a 4 hour phone call to install the product for Mac, the preparation was pretty easy. Some things are not intuitive after having been a CPA for 21 years (too long). After doing one tax return, I now know where to look on the next one. Some things could be better but all in all, I am happy with the result. If you get a new person on the customer support line, good luck. Ask for a supervisor.
Date published: 2023-04-04
Rated 5 out of 5 by from TurboTax is easy Easy tool, intuitive options and relatively easy to do multiple state filings because of my move.
Date published: 2023-04-04
Rated 4 out of 5 by from Very effective and easy to use Easy to use, prices tend to increase every year, and is becoming a bite prices for the person to the most work. I understand things do increase due to inflations. Therefore, by providing discount to return user would promote greater returning customers. Just a thought,
Date published: 2023-04-04
Rated 5 out of 5 by from Thank you, Brandon of TurboTax! Had lots of changes this year and feared messing up so I opted for the deluxe version. Glad I did. I took advantage of the opportunity to speak with a reviewer before finalizing. Brandon called me exactly at the time promised, listened to my concerns, went over everything in great detail, and now I'm confident I'm getting a big, fat refund. Thank you, Brandon!
Date published: 2023-04-04
Rated 5 out of 5 by from The Best Tax Tool I've been using Turbo Tax for years. I started in college with very simple taxes and then had years where I had no idea what I was doing as a clergy member, business owner, and more. Turbo Tax's smart, helpful tools have always given me confidence, even if I'd owed way more than I hoped!
Date published: 2023-04-04
All TurboTax® Offerings Reviews - Page 4409