TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 4 out of 5 by from It was good, but don't care about all the changes Way too many changes you made to this years product took me for ever to get everything filled out and submitted.
Date published: 2022-03-14
Rated 4 out of 5 by from Larry was great I went through multiple calls and live support chats before I got to my tax expert, Larry, but when I did, he was a huge help. He was very quick and responsive. Definitely recommend him.
Date published: 2022-03-14
Rated 5 out of 5 by from AWESOME As in previous years, no problems. However, this year the format was much easier and faster.
Date published: 2022-03-14
Rated 4 out of 5 by from Always Used Turbo Tax This is the first time in three years that I have been able to actually file my state taxes after paying the fee to have them filed. Always paid in the app but was always put in a DO-LOOP . Had to file manually even though paid for. This year it worked!
Date published: 2022-03-14
Rated 5 out of 5 by from The customer service was awesome The platform is simple to navigate and easy to understand.
Date published: 2022-03-14
Rated 4 out of 5 by from Pleasant experience Was helpful. Got back to me quickly. Was friendly and knowledgeable
Date published: 2022-03-14
Rated 5 out of 5 by from Awesome experience Always answered my question timely and made sure as a business owner I had all my receipts and expenses in.
Date published: 2022-03-14
Rated 5 out of 5 by from Love turbo tax We truly appreciate you guys helping me file every year!
Date published: 2022-03-14
Rated 5 out of 5 by from Turbo Tax makes it easier My taxes are not simple but Turbo Tax makes it easier to get the complicated stuff done. They also offer examples and help with questions on what the government is asking for.
Date published: 2022-03-14
Rated 2 out of 5 by from E-File not good. pretty clear turbo tax keeps reading the wrong line for last year's AGI to use when submitting e-file verification. ended up mailing returns manually as e-file would not accept anything put into the agi line...noting matched up with IRS files.
Date published: 2022-03-14
All TurboTax® Offerings Reviews - Page 4402
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from It was good, but don't care about all the changes Way too many changes you made to this years product took me for ever to get everything filled out and submitted.
Date published: 2022-03-14
Rated 4 out of 5 by from Larry was great I went through multiple calls and live support chats before I got to my tax expert, Larry, but when I did, he was a huge help. He was very quick and responsive. Definitely recommend him.
Date published: 2022-03-14
Rated 5 out of 5 by from AWESOME As in previous years, no problems. However, this year the format was much easier and faster.
Date published: 2022-03-14
Rated 4 out of 5 by from Always Used Turbo Tax This is the first time in three years that I have been able to actually file my state taxes after paying the fee to have them filed. Always paid in the app but was always put in a DO-LOOP . Had to file manually even though paid for. This year it worked!
Date published: 2022-03-14
Rated 5 out of 5 by from The customer service was awesome The platform is simple to navigate and easy to understand.
Date published: 2022-03-14
Rated 4 out of 5 by from Pleasant experience Was helpful. Got back to me quickly. Was friendly and knowledgeable
Date published: 2022-03-14
Rated 5 out of 5 by from Awesome experience Always answered my question timely and made sure as a business owner I had all my receipts and expenses in.
Date published: 2022-03-14
Rated 5 out of 5 by from Love turbo tax We truly appreciate you guys helping me file every year!
Date published: 2022-03-14
Rated 5 out of 5 by from Turbo Tax makes it easier My taxes are not simple but Turbo Tax makes it easier to get the complicated stuff done. They also offer examples and help with questions on what the government is asking for.
Date published: 2022-03-14
Rated 2 out of 5 by from E-File not good. pretty clear turbo tax keeps reading the wrong line for last year's AGI to use when submitting e-file verification. ended up mailing returns manually as e-file would not accept anything put into the agi line...noting matched up with IRS files.
Date published: 2022-03-14
All TurboTax® Offerings Reviews - Page 4402