TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 4 out of 5 by
gesteff from
It was good, but don't care about all the changes
Way too many changes you made to this years product took me for ever to get everything filled out and submitted.
Date published: 2022-03-14
Rated 4 out of 5 by
PusheenQueen from
Larry was great
I went through multiple calls and live support chats before I got to my tax expert, Larry, but when I did, he was a huge help. He was very quick and responsive. Definitely recommend him.
Date published: 2022-03-14
Rated 5 out of 5 by
CLB112 from
AWESOME
As in previous years, no problems. However, this year the format was much easier and faster.
Date published: 2022-03-14
Rated 4 out of 5 by
Sad Tax Time from
Always Used Turbo Tax
This is the first time in three years that I have been able to actually file my state taxes after paying the fee to have them filed. Always paid in the app but was always put in a DO-LOOP . Had to file manually even though paid for. This year it worked!
Date published: 2022-03-14
Rated 5 out of 5 by
Jr Bakarr from
The customer service was awesome
The platform is simple to navigate and easy to understand.
Date published: 2022-03-14
Rated 4 out of 5 by
Rpric555 from
Pleasant experience
Was helpful. Got back to me quickly. Was friendly and knowledgeable
Date published: 2022-03-14
Rated 5 out of 5 by
Turner3749 from
Awesome experience
Always answered my question timely and made sure as a business owner I had all my receipts and expenses in.
Date published: 2022-03-14
Rated 5 out of 5 by
Rori 65 from
Love turbo tax
We truly appreciate you guys helping me file every year!
Date published: 2022-03-14
Rated 5 out of 5 by
Moriahthedog from
Turbo Tax makes it easier
My taxes are not simple but Turbo Tax makes it easier to get the complicated stuff done. They also offer examples and help with questions on what the government is asking for.
Date published: 2022-03-14
Rated 2 out of 5 by
frustratedjack from
E-File not good.
pretty clear turbo tax keeps reading the wrong line for last year's AGI to use when submitting e-file verification. ended up mailing returns manually as e-file would not accept anything put into the agi line...noting matched up with IRS files.
All TurboTax® Offerings Reviews - Page 4402
Date published: 2022-03-14
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 4 out of 5 by
gesteff from
It was good, but don't care about all the changes
Way too many changes you made to this years product took me for ever to get everything filled out and submitted.
Date published: 2022-03-14
Rated 4 out of 5 by
PusheenQueen from
Larry was great
I went through multiple calls and live support chats before I got to my tax expert, Larry, but when I did, he was a huge help. He was very quick and responsive. Definitely recommend him.
Date published: 2022-03-14
Rated 5 out of 5 by
CLB112 from
AWESOME
As in previous years, no problems. However, this year the format was much easier and faster.
Date published: 2022-03-14
Rated 4 out of 5 by
Sad Tax Time from
Always Used Turbo Tax
This is the first time in three years that I have been able to actually file my state taxes after paying the fee to have them filed. Always paid in the app but was always put in a DO-LOOP . Had to file manually even though paid for. This year it worked!
Date published: 2022-03-14
Rated 5 out of 5 by
Jr Bakarr from
The customer service was awesome
The platform is simple to navigate and easy to understand.
Date published: 2022-03-14
Rated 4 out of 5 by
Rpric555 from
Pleasant experience
Was helpful. Got back to me quickly. Was friendly and knowledgeable
Date published: 2022-03-14
Rated 5 out of 5 by
Turner3749 from
Awesome experience
Always answered my question timely and made sure as a business owner I had all my receipts and expenses in.
Date published: 2022-03-14
Rated 5 out of 5 by
Rori 65 from
Love turbo tax
We truly appreciate you guys helping me file every year!
Date published: 2022-03-14
Rated 5 out of 5 by
Moriahthedog from
Turbo Tax makes it easier
My taxes are not simple but Turbo Tax makes it easier to get the complicated stuff done. They also offer examples and help with questions on what the government is asking for.
Date published: 2022-03-14
Rated 2 out of 5 by
frustratedjack from
E-File not good.
pretty clear turbo tax keeps reading the wrong line for last year's AGI to use when submitting e-file verification. ended up mailing returns manually as e-file would not accept anything put into the agi line...noting matched up with IRS files.
All TurboTax® Offerings Reviews - Page 4402
Date published: 2022-03-14