TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from TurboTax is very helpful The instructions are clear and easy to follow. And when there was an issue they helped me resolve it
Date published: 2023-05-17
Rated 5 out of 5 by from Easy to use and even fun Great experience, feel very safe with the product, and I like how the gamifications make it more interactive.
Date published: 2023-05-17
Rated 3 out of 5 by from Fees on fees on fees and frustrating experience There are so many ways to be charged extra fees. pay with your return is frustrating since you dont know until you get through some screens that it costs more.
Date published: 2023-05-17
Rated 5 out of 5 by from TurboTax is fast and easy! Anyone can do it! TurboTax was beyond simple to use because they literally walk you through everything!
Date published: 2023-05-17
Rated 5 out of 5 by from Turbo Tax is so easy! I wish Turbo Tax had been available sooner. Then I wouldn’t have had to worry about filing my taxes every year.
Date published: 2023-05-17
Rated 2 out of 5 by from THIS SHOULD BE A PUBLIC SERVICE The technology is great, but it is disturbing the amount of money that's made on a simple service that every citizen may need, regardless of income. It's frustrating to get an $11 tax return and to pay over $60 to file that...
Date published: 2023-05-17
Rated 1 out of 5 by from Up-charges and whatnot for basic services What should be a free service provided by the government cost me nearly $300 yet again, come on Congress and US public, let’s fix this problem. These companies do not need to exist.
Date published: 2023-05-17
Rated 1 out of 5 by from Ripoff Why is it $100 for u guys just to be a middle man that I didn’t exactly need , what I needed was for someone to correct my errors and catch any discrepancies and maybe do some basic math but all they did was say “great! You did it ! We will file it for you now “ and sent it via electronic transcript … just for them to reject it due to a freaking mathematical error 5 minutes later. That’s crazy! And the entry that was invalid was one that wasn’t easy for me to find the right answer to either . I had to put all the footwork in all over again and basically did it all myself and idk why I paid $100 I rly don’t …. But ok.
Date published: 2023-05-17
Rated 1 out of 5 by from Cost to much to file farm expenses !! 2021 Turbotax showed I was supposed to get a $1400.00 refund which never happened. IRS sent me letter stating I will not be awarded the refund. I never could get ahold of anyone to find out why. Now on my 2022 taxes I had to file for farm expenses due to a government assistant check I recieved of $1504.00 for droubt assistance. I was going to be charged $170.00 taxes for that assistance although I am unemployeed due to Disability Social Security Income. I had to file an extention because the tax forms were so long and detailed I liked to never got finished. Was very nerve racking. And the Turbo Tax fee of $137.51 compared to 2021 fee of $62.89 is rediculously over priced.
Date published: 2023-05-17
Rated 5 out of 5 by from Very easy to use! I love the features and also the fact that there is a free version for filing is very helpful for a student.
Date published: 2023-05-17
All TurboTax® Offerings Reviews - Page 45
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax is very helpful The instructions are clear and easy to follow. And when there was an issue they helped me resolve it
Date published: 2023-05-17
Rated 5 out of 5 by from Easy to use and even fun Great experience, feel very safe with the product, and I like how the gamifications make it more interactive.
Date published: 2023-05-17
Rated 3 out of 5 by from Fees on fees on fees and frustrating experience There are so many ways to be charged extra fees. pay with your return is frustrating since you dont know until you get through some screens that it costs more.
Date published: 2023-05-17
Rated 5 out of 5 by from TurboTax is fast and easy! Anyone can do it! TurboTax was beyond simple to use because they literally walk you through everything!
Date published: 2023-05-17
Rated 5 out of 5 by from Turbo Tax is so easy! I wish Turbo Tax had been available sooner. Then I wouldn’t have had to worry about filing my taxes every year.
Date published: 2023-05-17
Rated 2 out of 5 by from THIS SHOULD BE A PUBLIC SERVICE The technology is great, but it is disturbing the amount of money that's made on a simple service that every citizen may need, regardless of income. It's frustrating to get an $11 tax return and to pay over $60 to file that...
Date published: 2023-05-17
Rated 1 out of 5 by from Up-charges and whatnot for basic services What should be a free service provided by the government cost me nearly $300 yet again, come on Congress and US public, let’s fix this problem. These companies do not need to exist.
Date published: 2023-05-17
Rated 1 out of 5 by from Ripoff Why is it $100 for u guys just to be a middle man that I didn’t exactly need , what I needed was for someone to correct my errors and catch any discrepancies and maybe do some basic math but all they did was say “great! You did it ! We will file it for you now “ and sent it via electronic transcript … just for them to reject it due to a freaking mathematical error 5 minutes later. That’s crazy! And the entry that was invalid was one that wasn’t easy for me to find the right answer to either . I had to put all the footwork in all over again and basically did it all myself and idk why I paid $100 I rly don’t …. But ok.
Date published: 2023-05-17
Rated 1 out of 5 by from Cost to much to file farm expenses !! 2021 Turbotax showed I was supposed to get a $1400.00 refund which never happened. IRS sent me letter stating I will not be awarded the refund. I never could get ahold of anyone to find out why. Now on my 2022 taxes I had to file for farm expenses due to a government assistant check I recieved of $1504.00 for droubt assistance. I was going to be charged $170.00 taxes for that assistance although I am unemployeed due to Disability Social Security Income. I had to file an extention because the tax forms were so long and detailed I liked to never got finished. Was very nerve racking. And the Turbo Tax fee of $137.51 compared to 2021 fee of $62.89 is rediculously over priced.
Date published: 2023-05-17
Rated 5 out of 5 by from Very easy to use! I love the features and also the fact that there is a free version for filing is very helpful for a student.
Date published: 2023-05-17
All TurboTax® Offerings Reviews - Page 45