TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from TurboTax makes filing easy! TurboTax really helps makes filing easy and straightforward. Gathering all my information is seamless. They help make me aware of all the deductions I can receive. I feel like everything is clear and understandable.
Date published: 2023-04-07
Rated 4 out of 5 by from Several input boxes not working Very disappointed with this year's version of TurboTax. Several of the boxes for data entry would not accept any input. Had to copy data from another doc and paste it in in order to get TurboTax to accept the data. No Online help was on point or useful.
Date published: 2023-04-07
Rated 5 out of 5 by from Can't Beat Turbotax Such an efficient experience every year. Thanks TurboTax!
Date published: 2023-04-07
Rated 3 out of 5 by from Turbo Tax Deluxe Turbo tax CD is getting more difficult to download on computer - very frustrating! Talked to Turbo Tax agent to get information to find my ip pin #, she was very cordial and I FINALLY got the # - many thanks to her.
Date published: 2023-04-07
Rated 5 out of 5 by from Turbo Tax was easy to understand Turbo tax asked simple question using understandable terms with explanations for clarification.
Date published: 2023-04-07
Rated 5 out of 5 by from It's aight I was scared to do my taxes but a friend suggested this. Way less worry
Date published: 2023-04-07
Rated 5 out of 5 by from Easy as possible Incredibly easy user experience. Convenient ways to work through my taxes
Date published: 2023-04-07
Rated 5 out of 5 by from Turbo Tax is Awesome I submitted all my document easily and was hook up with a Tax Expert. She was very nice, professional and patient with me.
Date published: 2023-04-07
Rated 1 out of 5 by from turbo tax is terrible I purchased turbo tax at office depot tiried to download it had problems. Called internet security to download it they did but evidently they downloaded the online version which when it came time to print my tax return I HAD TO PAY YOU ANOTHER $ 118.00 for turbo tax and to file state taxes so I spent an additional $ 118.00 that I should not have had to pay. Have used it for years but this year it did not work properly. This version is a scam taking peoples hard earned money 2 times or redo my entire tax return. I want a refund of $ 118.00
Date published: 2023-04-07
Rated 5 out of 5 by from Good experience. Ease to understand and follow. I have used this software for many years.
Date published: 2023-04-07
All TurboTax® Offerings Reviews - Page 4397
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax makes filing easy! TurboTax really helps makes filing easy and straightforward. Gathering all my information is seamless. They help make me aware of all the deductions I can receive. I feel like everything is clear and understandable.
Date published: 2023-04-07
Rated 4 out of 5 by from Several input boxes not working Very disappointed with this year's version of TurboTax. Several of the boxes for data entry would not accept any input. Had to copy data from another doc and paste it in in order to get TurboTax to accept the data. No Online help was on point or useful.
Date published: 2023-04-07
Rated 5 out of 5 by from Can't Beat Turbotax Such an efficient experience every year. Thanks TurboTax!
Date published: 2023-04-07
Rated 3 out of 5 by from Turbo Tax Deluxe Turbo tax CD is getting more difficult to download on computer - very frustrating! Talked to Turbo Tax agent to get information to find my ip pin #, she was very cordial and I FINALLY got the # - many thanks to her.
Date published: 2023-04-07
Rated 5 out of 5 by from Turbo Tax was easy to understand Turbo tax asked simple question using understandable terms with explanations for clarification.
Date published: 2023-04-07
Rated 5 out of 5 by from It's aight I was scared to do my taxes but a friend suggested this. Way less worry
Date published: 2023-04-07
Rated 5 out of 5 by from Easy as possible Incredibly easy user experience. Convenient ways to work through my taxes
Date published: 2023-04-07
Rated 5 out of 5 by from Turbo Tax is Awesome I submitted all my document easily and was hook up with a Tax Expert. She was very nice, professional and patient with me.
Date published: 2023-04-07
Rated 1 out of 5 by from turbo tax is terrible I purchased turbo tax at office depot tiried to download it had problems. Called internet security to download it they did but evidently they downloaded the online version which when it came time to print my tax return I HAD TO PAY YOU ANOTHER $ 118.00 for turbo tax and to file state taxes so I spent an additional $ 118.00 that I should not have had to pay. Have used it for years but this year it did not work properly. This version is a scam taking peoples hard earned money 2 times or redo my entire tax return. I want a refund of $ 118.00
Date published: 2023-04-07
Rated 5 out of 5 by from Good experience. Ease to understand and follow. I have used this software for many years.
Date published: 2023-04-07
All TurboTax® Offerings Reviews - Page 4397