TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 4 out of 5 by from Nice TurboTax It was good and easy thank you TurboTax your awesome
Date published: 2023-04-04
Rated 4 out of 5 by from TT easy to use In utilizing your software for the initial time, I was most impressed with the support allowed every step of the way. Examples were given, pathways to websites to be used at the next level, and all in a way which was not condescending and let the user feel they were headed toward success. Having purchased the software at a Costco Warehouse, I did not see how I missed the step of putting in the license code. After several attempts to "InstallTurboTax.com" and after creating an account, I was led to the steps of putting in information and the steps of the return's creation. Hence, I thought the code would be put in on the final pricing step. The code was not accepted and must have been different than the license code. After over four hours of working through the finding and inputing of different steps of information, I was not going to take a chance to have to start all over. Even at double the price (having put in my credit card info.), it still seems like a reasonable amount to spend to have this year's taxes taken care of. I did want to let you know about the lack of a spot for the Mac to read a CD led me to the "Go to. InstallTurboTax.com". and I went from there...which evidently was not the download your packaging suggested.
Date published: 2023-04-04
Rated 5 out of 5 by from Fast Had no problems with the website, fast and easy tax filing.
Date published: 2023-04-04
Rated 4 out of 5 by from EASIER THAN PENCIL &PAPER Extremely easy to use, and very simple to understand.
Date published: 2023-04-04
Rated 2 out of 5 by from a lot of extra charges extra charges all the time. It's not very clear at all.
Date published: 2023-04-04
Rated 5 out of 5 by from Fast and Easy!!!!! We love turbo tax because it was super easy to use and fast process
Date published: 2023-04-04
Rated 5 out of 5 by from easy and fast easy and fast. I am able to follow step by step without any questions.
Date published: 2023-04-04
Rated 5 out of 5 by from Exceptional User-friendly, easy to use, no hassle with import tax information from my bank/brokerage. All in all, good experience!
Date published: 2023-04-04
Rated 4 out of 5 by from Good product buth they could not answer my winning Good product buth they could not answer my winning
Date published: 2023-04-04
Rated 5 out of 5 by from Nice for my 1st time filing seperate It was very straight forward and helped me check all my forms and streams of income.
Date published: 2023-04-04
All TurboTax® Offerings Reviews - Page 4397
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Nice TurboTax It was good and easy thank you TurboTax your awesome
Date published: 2023-04-04
Rated 4 out of 5 by from TT easy to use In utilizing your software for the initial time, I was most impressed with the support allowed every step of the way. Examples were given, pathways to websites to be used at the next level, and all in a way which was not condescending and let the user feel they were headed toward success. Having purchased the software at a Costco Warehouse, I did not see how I missed the step of putting in the license code. After several attempts to "InstallTurboTax.com" and after creating an account, I was led to the steps of putting in information and the steps of the return's creation. Hence, I thought the code would be put in on the final pricing step. The code was not accepted and must have been different than the license code. After over four hours of working through the finding and inputing of different steps of information, I was not going to take a chance to have to start all over. Even at double the price (having put in my credit card info.), it still seems like a reasonable amount to spend to have this year's taxes taken care of. I did want to let you know about the lack of a spot for the Mac to read a CD led me to the "Go to. InstallTurboTax.com". and I went from there...which evidently was not the download your packaging suggested.
Date published: 2023-04-04
Rated 5 out of 5 by from Fast Had no problems with the website, fast and easy tax filing.
Date published: 2023-04-04
Rated 4 out of 5 by from EASIER THAN PENCIL &PAPER Extremely easy to use, and very simple to understand.
Date published: 2023-04-04
Rated 2 out of 5 by from a lot of extra charges extra charges all the time. It's not very clear at all.
Date published: 2023-04-04
Rated 5 out of 5 by from Fast and Easy!!!!! We love turbo tax because it was super easy to use and fast process
Date published: 2023-04-04
Rated 5 out of 5 by from easy and fast easy and fast. I am able to follow step by step without any questions.
Date published: 2023-04-04
Rated 5 out of 5 by from Exceptional User-friendly, easy to use, no hassle with import tax information from my bank/brokerage. All in all, good experience!
Date published: 2023-04-04
Rated 4 out of 5 by from Good product buth they could not answer my winning Good product buth they could not answer my winning
Date published: 2023-04-04
Rated 5 out of 5 by from Nice for my 1st time filing seperate It was very straight forward and helped me check all my forms and streams of income.
Date published: 2023-04-04
All TurboTax® Offerings Reviews - Page 4397