TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
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Rated 1 out of 5 by from its bad Hope you love getting stopped every 2 steps for them to try to upsell you some other service or bank account that you do not want.
Date published: 2023-04-07
Rated 5 out of 5 by from Many years using Turbo tax.... always great Turbo Tax continues to make it easy to file every year. It imports the needed forms and checks against last years filing. Takes away all the stress of filing.
Date published: 2023-04-07
Rated 5 out of 5 by from Love TurboTax - CHECKOUT DIFFICULT AND CONFUSING In previous years checkout was easy and worked well. This year the back and forth during final steps, payments options, setting up payment, etc., before the actual finished and filing was very cumbersome and not consistent with the actual payment options available once you leave the turbotax environment. I would have bee better off saying "send a check" then dealing with electronic payments on my own directly with the state and fed, after filing and getting confirmation of acceptance. I spent too much time and jumped too many hurdles doing what I thought you wanted. Otherwise, Bravo, well done! Oh, and below apparently "Bob" is not a valid nickname, too short, hmmm: Joe, Zac, Al, Liz, Ben, Jon, Jim, you get the picture! Or already used?
Date published: 2023-04-07
Rated 5 out of 5 by from Easy to use It was an easy experience.I have used Turbo Tax for about 10 years and am very happy.
Date published: 2023-04-07
Rated 5 out of 5 by from Easy Peasy The automated questions are very helpful, and I love how all of the info was populated from last year to help me find the right tax documents for the current year.
Date published: 2023-04-07
Rated 1 out of 5 by from Final year using this I wanted to amend my 2021 taxes but all instructions were unclear and it keeps asking to pay before I could start. I filled up all information but it is still unclear if I have done it right
Date published: 2023-04-07
Rated 1 out of 5 by from Charged twice without warning until last possible I wasn't educated that it would be a charge on both federal and state taxes. Just under half of my return has now been returned to you. Thanks for not warning me until the last second and forcing my hand
Date published: 2023-04-07
Rated 5 out of 5 by from Good Turbo It's very informative and I like the help explanations.
Date published: 2023-04-07
Rated 5 out of 5 by from Love Turbotax. Will always be a customer. Its always simple, even when I have a complicated tax situation. Will never use a different product.
Date published: 2023-04-07
Rated 5 out of 5 by from This is my 10th year using this software I have been using this software for 10 years. I love how it saves all my information and makes every year easier to file. I love the ability to speak with a professional almost instantaneously. I love how easy they make the questions to help make filing simpler.
Date published: 2023-04-07
All TurboTax® Offerings Reviews - Page 4396
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from its bad Hope you love getting stopped every 2 steps for them to try to upsell you some other service or bank account that you do not want.
Date published: 2023-04-07
Rated 5 out of 5 by from Many years using Turbo tax.... always great Turbo Tax continues to make it easy to file every year. It imports the needed forms and checks against last years filing. Takes away all the stress of filing.
Date published: 2023-04-07
Rated 5 out of 5 by from Love TurboTax - CHECKOUT DIFFICULT AND CONFUSING In previous years checkout was easy and worked well. This year the back and forth during final steps, payments options, setting up payment, etc., before the actual finished and filing was very cumbersome and not consistent with the actual payment options available once you leave the turbotax environment. I would have bee better off saying "send a check" then dealing with electronic payments on my own directly with the state and fed, after filing and getting confirmation of acceptance. I spent too much time and jumped too many hurdles doing what I thought you wanted. Otherwise, Bravo, well done! Oh, and below apparently "Bob" is not a valid nickname, too short, hmmm: Joe, Zac, Al, Liz, Ben, Jon, Jim, you get the picture! Or already used?
Date published: 2023-04-07
Rated 5 out of 5 by from Easy to use It was an easy experience.I have used Turbo Tax for about 10 years and am very happy.
Date published: 2023-04-07
Rated 5 out of 5 by from Easy Peasy The automated questions are very helpful, and I love how all of the info was populated from last year to help me find the right tax documents for the current year.
Date published: 2023-04-07
Rated 1 out of 5 by from Final year using this I wanted to amend my 2021 taxes but all instructions were unclear and it keeps asking to pay before I could start. I filled up all information but it is still unclear if I have done it right
Date published: 2023-04-07
Rated 1 out of 5 by from Charged twice without warning until last possible I wasn't educated that it would be a charge on both federal and state taxes. Just under half of my return has now been returned to you. Thanks for not warning me until the last second and forcing my hand
Date published: 2023-04-07
Rated 5 out of 5 by from Good Turbo It's very informative and I like the help explanations.
Date published: 2023-04-07
Rated 5 out of 5 by from Love Turbotax. Will always be a customer. Its always simple, even when I have a complicated tax situation. Will never use a different product.
Date published: 2023-04-07
Rated 5 out of 5 by from This is my 10th year using this software I have been using this software for 10 years. I love how it saves all my information and makes every year easier to file. I love the ability to speak with a professional almost instantaneously. I love how easy they make the questions to help make filing simpler.
Date published: 2023-04-07
All TurboTax® Offerings Reviews - Page 4396