TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281604 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Turbo Tax Online Support is Amazing I had an amazing experience with Adrian. There were parts of the online service that I didn't understand. She called me and help through all the parts that needed to be corrected.
Date published: 2021-04-05
Rated 2 out of 5 by from Disappointed I thought the service was free but at the end I had to pay for premier tax anyway which I didn't understand. With both state and federal it was $125 and I could have easily done them by myself since Turbo said the regular deduction was best - so no extra forms. I felt taken when I realized at the end I had to pay for the simplest of services.
Date published: 2021-04-05
Rated 4 out of 5 by from Great program As a first time user of turbotax, I found the application to be easy to load and use and seemed to ask all the right questions. I also liked that I was able to import last years data from a PDF file even though someone else did my taxes last year using turbotax.
Date published: 2021-04-05
Rated 4 out of 5 by from Turbo tax was OK turbo tax was complicated this year. Some dark spots that could not understand.
Date published: 2021-04-05
Rated 5 out of 5 by from TurboTax is easier than I thought I usually procrastinate when it comes to tax time, but this software eases the tax filing process. Questions pop up in lay terms that break down the "language barriers" that are part of the financial industry's communication system. Live help is usually available within minutes and experienced accountants take their time and work with you through any issues. I highly recommend TurboTax.
Date published: 2021-04-05
Rated 5 out of 5 by from Turbo Tax, always Always are issues, the ability to talk to a human about them makes a big difference.
Date published: 2021-04-05
Rated 5 out of 5 by from Great Product TurboTax has done a great job of helping me with my returns every year. They make doing tax returns so much easier.
Date published: 2021-04-05
Rated 1 out of 5 by from Turbotaz Business sucks Why can't I import financial info such as dividends and stock sales into a trust return? Why can't stock sales be summaried? Business should be able to do what Prime does.
Date published: 2021-04-05
Rated 5 out of 5 by from TurboTax is awesome Fun it was good to go through and walk through the experience with TurboTax they're awesome online
Date published: 2021-04-05
Rated 4 out of 5 by from Free I have used TurboTax for 10+ years, it is always pretty easy. I appreciate that this year didn't cost me anything since my husband is active duty, we really appreciate that.
Date published: 2021-04-05
All TurboTax® Offerings Reviews - Page 4391
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax Online Support is Amazing I had an amazing experience with Adrian. There were parts of the online service that I didn't understand. She called me and help through all the parts that needed to be corrected.
Date published: 2021-04-05
Rated 2 out of 5 by from Disappointed I thought the service was free but at the end I had to pay for premier tax anyway which I didn't understand. With both state and federal it was $125 and I could have easily done them by myself since Turbo said the regular deduction was best - so no extra forms. I felt taken when I realized at the end I had to pay for the simplest of services.
Date published: 2021-04-05
Rated 4 out of 5 by from Great program As a first time user of turbotax, I found the application to be easy to load and use and seemed to ask all the right questions. I also liked that I was able to import last years data from a PDF file even though someone else did my taxes last year using turbotax.
Date published: 2021-04-05
Rated 4 out of 5 by from Turbo tax was OK turbo tax was complicated this year. Some dark spots that could not understand.
Date published: 2021-04-05
Rated 5 out of 5 by from TurboTax is easier than I thought I usually procrastinate when it comes to tax time, but this software eases the tax filing process. Questions pop up in lay terms that break down the "language barriers" that are part of the financial industry's communication system. Live help is usually available within minutes and experienced accountants take their time and work with you through any issues. I highly recommend TurboTax.
Date published: 2021-04-05
Rated 5 out of 5 by from Turbo Tax, always Always are issues, the ability to talk to a human about them makes a big difference.
Date published: 2021-04-05
Rated 5 out of 5 by from Great Product TurboTax has done a great job of helping me with my returns every year. They make doing tax returns so much easier.
Date published: 2021-04-05
Rated 1 out of 5 by from Turbotaz Business sucks Why can't I import financial info such as dividends and stock sales into a trust return? Why can't stock sales be summaried? Business should be able to do what Prime does.
Date published: 2021-04-05
Rated 5 out of 5 by from TurboTax is awesome Fun it was good to go through and walk through the experience with TurboTax they're awesome online
Date published: 2021-04-05
Rated 4 out of 5 by from Free I have used TurboTax for 10+ years, it is always pretty easy. I appreciate that this year didn't cost me anything since my husband is active duty, we really appreciate that.
Date published: 2021-04-05
All TurboTax® Offerings Reviews - Page 4391