TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Step by step Turbo tax is tedious, but it needs to be. The system walks you through each step in filing your taxes. And it helps you get the deductions you deserve.
Date published: 2023-04-04
Rated 3 out of 5 by from Boring No fun. Took too long. Could be more fun. Cant think of anything else.
Date published: 2023-04-04
Rated 3 out of 5 by from TURBO TAX wants fees for everything One thing that I don't like about Turbo Tax is that if you have a question, it is difficult to get a response unless you pay a fee for technical expertise. Also, I'm skeptical as to whether some of the information that I filed for my Federal return transferred correctly to my state returns.
Date published: 2023-04-04
Rated 5 out of 5 by from My old friend Used it for years and it works well. I have never been disappointed using Turbotax.
Date published: 2023-04-04
Rated 3 out of 5 by from Turbo Tax - Ok, but missing some important help Some aspects work very well such as automated import of W2, Bank and Stock information, other aspects are wanting. Input of stock trades was painful and their applet was inaccurate. Would like direct input of supplemental info from brokerage. No help available over than forums/self help even for issues with tool.
Date published: 2023-04-04
Rated 5 out of 5 by from ALWAYS EASY As always thank you! This took the stress out of the process.
Date published: 2023-04-04
Rated 1 out of 5 by from Over priced and over advertised. Every 4 seconds TurboTax tries to shove their "Premium" packages down your throat. It's awful, and heaven forbid you get something wrong and need some help, that's going to be another $80, this is my last year filing with TurboTax.
Date published: 2023-04-04
Rated 4 out of 5 by from Forms are harder to manage now I don't understand all of the forms, and there isn't a list of all of the forms the software is processing. There were old business forms that confused the return. This year we did not itemize and it kept giving me a form to change that was all 0.
Date published: 2023-04-04
Rated 5 out of 5 by from Keep coming back for more... so there's that Hopefully I'm not missing out on some big unknown tax breaks by employing an accountant to file taxes, because the speed, ease, and efficiency of TurboTax has kept me as repeat customer for many years running.
Date published: 2023-04-04
Rated 4 out of 5 by from turbo tax is so easy Been using Turbo Tax for years! its so easy and fast to complete
Date published: 2023-04-04
All TurboTax® Offerings Reviews - Page 4390
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Step by step Turbo tax is tedious, but it needs to be. The system walks you through each step in filing your taxes. And it helps you get the deductions you deserve.
Date published: 2023-04-04
Rated 3 out of 5 by from Boring No fun. Took too long. Could be more fun. Cant think of anything else.
Date published: 2023-04-04
Rated 3 out of 5 by from TURBO TAX wants fees for everything One thing that I don't like about Turbo Tax is that if you have a question, it is difficult to get a response unless you pay a fee for technical expertise. Also, I'm skeptical as to whether some of the information that I filed for my Federal return transferred correctly to my state returns.
Date published: 2023-04-04
Rated 5 out of 5 by from My old friend Used it for years and it works well. I have never been disappointed using Turbotax.
Date published: 2023-04-04
Rated 3 out of 5 by from Turbo Tax - Ok, but missing some important help Some aspects work very well such as automated import of W2, Bank and Stock information, other aspects are wanting. Input of stock trades was painful and their applet was inaccurate. Would like direct input of supplemental info from brokerage. No help available over than forums/self help even for issues with tool.
Date published: 2023-04-04
Rated 5 out of 5 by from ALWAYS EASY As always thank you! This took the stress out of the process.
Date published: 2023-04-04
Rated 1 out of 5 by from Over priced and over advertised. Every 4 seconds TurboTax tries to shove their "Premium" packages down your throat. It's awful, and heaven forbid you get something wrong and need some help, that's going to be another $80, this is my last year filing with TurboTax.
Date published: 2023-04-04
Rated 4 out of 5 by from Forms are harder to manage now I don't understand all of the forms, and there isn't a list of all of the forms the software is processing. There were old business forms that confused the return. This year we did not itemize and it kept giving me a form to change that was all 0.
Date published: 2023-04-04
Rated 5 out of 5 by from Keep coming back for more... so there's that Hopefully I'm not missing out on some big unknown tax breaks by employing an accountant to file taxes, because the speed, ease, and efficiency of TurboTax has kept me as repeat customer for many years running.
Date published: 2023-04-04
Rated 4 out of 5 by from turbo tax is so easy Been using Turbo Tax for years! its so easy and fast to complete
Date published: 2023-04-04
All TurboTax® Offerings Reviews - Page 4390