TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from EASY SUPER EASY! TAKE PICTURES AND GO! SAVES INFO FROM LAST YEAR
Date published: 2023-04-04
Rated 1 out of 5 by from Desktop Software Fail I bought the desktop software as I prefer to do. The software had a bud and I was unable to complete my taxes. Rather than provide a software fix, Turbotax refunded the purchase of my desktop version and forced me onto their on-line product which costs some $30 more than the equivalent desktop version. As I am a long time TurboTax user, I had no choice but to use the on-line version as i didnt have enough time to learn a new tax software. Poor customer service. Fix your software bugs!
Date published: 2023-04-04
Rated 5 out of 5 by from Great, have been using it for nearly 20 years now I need this for SS and investments and it suits me fine.
Date published: 2023-04-04
Rated 5 out of 5 by from Hats Off to Turbo Tax Turbo Tax has made doing your own taxes easy and efficient. I will ALWAYS use this service.
Date published: 2023-04-04
Rated 5 out of 5 by from Turbo Tax is wonderful It was a blessing this year with all the investment changes. I have used it for several years but I think it took me the longest this year
Date published: 2023-04-04
Rated 5 out of 5 by from Great assistance no complaints on my end The assistant was excellent and definitely knew his stuff no complaints on my end
Date published: 2023-04-04
Rated 5 out of 5 by from Fast and easy Used for the past 6 years and so far a great (well for filing taxes) experience.
Date published: 2023-04-04
Rated 5 out of 5 by from 2022 Taxes being a Breeze There were a lot of tax changes and TurboTax walked me through the process and the helpful articles made it easy for me to select the right option that will give me the best return.
Date published: 2023-04-04
Rated 5 out of 5 by from Very user friendly Steps were easy to follow. instructions are plain and smple.
Date published: 2023-04-04
Rated 4 out of 5 by from TurboTax Federal and State filing Straight forward to do all my taxes. At the end before filing, I like to save a pdf file to share with my financial advisor/CPA. I keep forgetting this has to wait until almost the very end. Then I learned after much trial and error that the only to include worksheets in a backup file is to click on the print or save option. This should be more clear.
Date published: 2023-04-04
All TurboTax® Offerings Reviews - Page 4389
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from EASY SUPER EASY! TAKE PICTURES AND GO! SAVES INFO FROM LAST YEAR
Date published: 2023-04-04
Rated 1 out of 5 by from Desktop Software Fail I bought the desktop software as I prefer to do. The software had a bud and I was unable to complete my taxes. Rather than provide a software fix, Turbotax refunded the purchase of my desktop version and forced me onto their on-line product which costs some $30 more than the equivalent desktop version. As I am a long time TurboTax user, I had no choice but to use the on-line version as i didnt have enough time to learn a new tax software. Poor customer service. Fix your software bugs!
Date published: 2023-04-04
Rated 5 out of 5 by from Great, have been using it for nearly 20 years now I need this for SS and investments and it suits me fine.
Date published: 2023-04-04
Rated 5 out of 5 by from Hats Off to Turbo Tax Turbo Tax has made doing your own taxes easy and efficient. I will ALWAYS use this service.
Date published: 2023-04-04
Rated 5 out of 5 by from Turbo Tax is wonderful It was a blessing this year with all the investment changes. I have used it for several years but I think it took me the longest this year
Date published: 2023-04-04
Rated 5 out of 5 by from Great assistance no complaints on my end The assistant was excellent and definitely knew his stuff no complaints on my end
Date published: 2023-04-04
Rated 5 out of 5 by from Fast and easy Used for the past 6 years and so far a great (well for filing taxes) experience.
Date published: 2023-04-04
Rated 5 out of 5 by from 2022 Taxes being a Breeze There were a lot of tax changes and TurboTax walked me through the process and the helpful articles made it easy for me to select the right option that will give me the best return.
Date published: 2023-04-04
Rated 5 out of 5 by from Very user friendly Steps were easy to follow. instructions are plain and smple.
Date published: 2023-04-04
Rated 4 out of 5 by from TurboTax Federal and State filing Straight forward to do all my taxes. At the end before filing, I like to save a pdf file to share with my financial advisor/CPA. I keep forgetting this has to wait until almost the very end. Then I learned after much trial and error that the only to include worksheets in a backup file is to click on the print or save option. This should be more clear.
Date published: 2023-04-04
All TurboTax® Offerings Reviews - Page 4389