TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281621 reviews)
Star ratings are from 2021
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Rated 3 out of 5 by from NYS return Problems The NYS tax can not properly handle applying the overpayment to next year.
Date published: 2021-04-05
Rated 4 out of 5 by from Turbotax is very convenient and easy Lots of buffering but overall a very accurate and convinent experience.
Date published: 2021-04-05
Rated 4 out of 5 by from Earlier notice of payment to e-file state taxes At the point where you're asked if you want to e-file a state tax return there's no notice of the cost to do that.
Date published: 2021-04-05
Rated 5 out of 5 by from Great program and back up help from Jessica! I have used Turbotax for years which has been so easy while being at home. This year it has been very difficult to go out and my taxes were much more complicated with retirement and covid. I asked for help from the online team who were amazing! Jessica spent a lot of time with me on the phone. She was so patient, an absolute professional angel. I couldn't have asked for a more personable, smart & kind tax assistant. Thanks to the whole team!!
Date published: 2021-04-05
Rated 5 out of 5 by from Super easy Super easy! Filed fed and state while I waited for my laundry!
Date published: 2021-04-05
Rated 4 out of 5 by from Turbo Tax Business Issues If you enter summary infrmation for stock transactions, the program does not ask you to attach a PDF of your 1099-B required by IRS
Date published: 2021-04-05
Rated 4 out of 5 by from Turbo Tax Ok So far We had several questions for the expert over the phone. He mostly answered with I'll send a link. We have not received an e-mail on these links. He did give at least a small direction towards what we needed.
Date published: 2021-04-05
Rated 5 out of 5 by from I am so grateful for your service, Thank you!! This was so easy and completely accurate. So great they can bring up certain information of mine to make sure it is correct!!
Date published: 2021-04-05
Rated 5 out of 5 by from Super Simple and easy process Loved the effortlessness of using this platform to do my taxes. Highly recommend.
Date published: 2021-04-05
Rated 4 out of 5 by from Frustrations Reduced We have been using TurboTax for almost 2 decades now. We continue to add products. We aren't 100% satisfied, but who can ever be?
Date published: 2021-04-05
All TurboTax® Offerings Reviews - Page 4386
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from NYS return Problems The NYS tax can not properly handle applying the overpayment to next year.
Date published: 2021-04-05
Rated 4 out of 5 by from Turbotax is very convenient and easy Lots of buffering but overall a very accurate and convinent experience.
Date published: 2021-04-05
Rated 4 out of 5 by from Earlier notice of payment to e-file state taxes At the point where you're asked if you want to e-file a state tax return there's no notice of the cost to do that.
Date published: 2021-04-05
Rated 5 out of 5 by from Great program and back up help from Jessica! I have used Turbotax for years which has been so easy while being at home. This year it has been very difficult to go out and my taxes were much more complicated with retirement and covid. I asked for help from the online team who were amazing! Jessica spent a lot of time with me on the phone. She was so patient, an absolute professional angel. I couldn't have asked for a more personable, smart & kind tax assistant. Thanks to the whole team!!
Date published: 2021-04-05
Rated 5 out of 5 by from Super easy Super easy! Filed fed and state while I waited for my laundry!
Date published: 2021-04-05
Rated 4 out of 5 by from Turbo Tax Business Issues If you enter summary infrmation for stock transactions, the program does not ask you to attach a PDF of your 1099-B required by IRS
Date published: 2021-04-05
Rated 4 out of 5 by from Turbo Tax Ok So far We had several questions for the expert over the phone. He mostly answered with I'll send a link. We have not received an e-mail on these links. He did give at least a small direction towards what we needed.
Date published: 2021-04-05
Rated 5 out of 5 by from I am so grateful for your service, Thank you!! This was so easy and completely accurate. So great they can bring up certain information of mine to make sure it is correct!!
Date published: 2021-04-05
Rated 5 out of 5 by from Super Simple and easy process Loved the effortlessness of using this platform to do my taxes. Highly recommend.
Date published: 2021-04-05
Rated 4 out of 5 by from Frustrations Reduced We have been using TurboTax for almost 2 decades now. We continue to add products. We aren't 100% satisfied, but who can ever be?
Date published: 2021-04-05
All TurboTax® Offerings Reviews - Page 4386