TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 4 out of 5 by from Process was easy until Payment Method TurboTax was very user-friendly and simple to follow. However, I waited almost an hour with the computer spinning trying to load the page to put in my credit card information, but several times I went back to choose the "Take from my Returns" option, and it went right through (no loading time at all). Eternally frustrating that I had to just give up on paying upfront and pay an additional $40 in fees by choosing the "Take from my Refund" option. I wish the software would actually load the other page to truly give customers a second choice. Overall, the experience was a breeze, but trying to pay for an hour is beyond unnecessary and more frustration than filing taxes as a whole.
Date published: 2023-04-07
Rated 5 out of 5 by from well worth the $$$$$ makes filing confident and easy. That's all I want or need to say!
Date published: 2023-04-07
Rated 5 out of 5 by from Easy to use Guides me through what I need to provide to file my taxes.
Date published: 2023-04-07
Rated 5 out of 5 by from By far, the BEST Tax preparation Software Turbo Tax is just so easy to use. I've used them for many years to do my taxes. I fully trust their calculations. Safe and secure
Date published: 2023-04-07
Rated 5 out of 5 by from Jasmine was Awesome!! Quick and Professional She was able to help me solve something that I couldnt get passed!
Date published: 2023-04-07
Rated 4 out of 5 by from Easy to use but no discounts for returning custome I love how easy it is to use Turbo Tax, but it's annoying to see discounts promoted online but that they don't work for me because I already had an account established. It's only $15 but every penny counts. Besides that, the value is worth it and again it's super easy to use.
Date published: 2023-04-07
Rated 4 out of 5 by from Can be improved! TurboTax would deserve an "excellent" rating except of the inability to zoom in on documents; I had to use a magnifying glass to read instructions and entries.
Date published: 2023-04-07
Rated 5 out of 5 by from simple and self explanatory, very easy to use quick, efficient, simple and self explanatory, very easy to use
Date published: 2023-04-07
Rated 5 out of 5 by from Always Dependable! I had used TurboTax for several years but had switched to an accountant. I was gain some understanding so when I decided to return to use it this year I was really impressed with, one, how far the the webpage has come and, two, how thorough it is. Thanks again for making a tedious task not so tedious.
Date published: 2023-04-07
Rated 5 out of 5 by from Great Great place to do taxes Love to do my taxes with turbo tax
Date published: 2023-04-07
All TurboTax® Offerings Reviews - Page 4381
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Process was easy until Payment Method TurboTax was very user-friendly and simple to follow. However, I waited almost an hour with the computer spinning trying to load the page to put in my credit card information, but several times I went back to choose the "Take from my Returns" option, and it went right through (no loading time at all). Eternally frustrating that I had to just give up on paying upfront and pay an additional $40 in fees by choosing the "Take from my Refund" option. I wish the software would actually load the other page to truly give customers a second choice. Overall, the experience was a breeze, but trying to pay for an hour is beyond unnecessary and more frustration than filing taxes as a whole.
Date published: 2023-04-07
Rated 5 out of 5 by from well worth the $$$$$ makes filing confident and easy. That's all I want or need to say!
Date published: 2023-04-07
Rated 5 out of 5 by from Easy to use Guides me through what I need to provide to file my taxes.
Date published: 2023-04-07
Rated 5 out of 5 by from By far, the BEST Tax preparation Software Turbo Tax is just so easy to use. I've used them for many years to do my taxes. I fully trust their calculations. Safe and secure
Date published: 2023-04-07
Rated 5 out of 5 by from Jasmine was Awesome!! Quick and Professional She was able to help me solve something that I couldnt get passed!
Date published: 2023-04-07
Rated 4 out of 5 by from Easy to use but no discounts for returning custome I love how easy it is to use Turbo Tax, but it's annoying to see discounts promoted online but that they don't work for me because I already had an account established. It's only $15 but every penny counts. Besides that, the value is worth it and again it's super easy to use.
Date published: 2023-04-07
Rated 4 out of 5 by from Can be improved! TurboTax would deserve an "excellent" rating except of the inability to zoom in on documents; I had to use a magnifying glass to read instructions and entries.
Date published: 2023-04-07
Rated 5 out of 5 by from simple and self explanatory, very easy to use quick, efficient, simple and self explanatory, very easy to use
Date published: 2023-04-07
Rated 5 out of 5 by from Always Dependable! I had used TurboTax for several years but had switched to an accountant. I was gain some understanding so when I decided to return to use it this year I was really impressed with, one, how far the the webpage has come and, two, how thorough it is. Thanks again for making a tedious task not so tedious.
Date published: 2023-04-07
Rated 5 out of 5 by from Great Great place to do taxes Love to do my taxes with turbo tax
Date published: 2023-04-07
All TurboTax® Offerings Reviews - Page 4381