TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Helpful I'm happy it exists because Im terrible with numbers!
Date published: 2022-10-04
Rated 3 out of 5 by from Tuff Filing From Overseas I have been trying to submit my tax return from overseas since May 4th 2022 with very little success. I have spoken with Turbotax experts via phone and chat, I have stayed up until 2 am to speak with the IRS and have gone around and around 50 times with no success. I thought using Turbo Tax Deluxe would make getting my refund done quickly but I was very wrong.
Date published: 2022-10-04
Rated 3 out of 5 by from Maybe the best but could be improved a lot TT customer service is very good. Most of my tax return seem to be in "uncommon or very rare" sections. I often spend days researching IRS documents when just a few words from TT could solve the issue. IRS docs are sloppy English but TT is much smaller than the the tax regulations so it should be cheap to have someone review the English. Pronouns should be avoided.
Date published: 2022-10-04
Rated 4 out of 5 by from Turbo has been great software. But the review The review/error correction "SUCKS" When it takes you to the window advising if "Income Statement, Balance Sheet, orRetained Earnings" are in balance (or not). When not in balance the system DOES NOT have any pointers as you where or why there is an imbalance. Very frustrating, especially when all data entry is entered CORRECTLY from QuickBooks, which IS in balance. EXTREMELY troublesome for a tax preparer where retracing/double checking quickly erodes profitablilty.
Date published: 2022-10-04
Rated 5 out of 5 by from Still The Best Way I always feel confident using TurboTax Online products for preparing and submitting my taxes. Helpful and efficient way to keep life simple as possible in a stressful world.
Date published: 2022-10-04
Rated 1 out of 5 by from Awful I cannot wait to switch software providers beginning 2022. Too arduous, lack of overrides. Apparent lack of testing coding with more complex tax scenarios (e.g. K-1s, including inconsistencies between federal and state. Deceptive state filing fees constituting bad faith business practices in my opinion. Never again Intuit.
Date published: 2022-10-04
Rated 5 out of 5 by from Turbo Tax greatly assists tax preparation. Please do not discontinue It's Deductible. It is a great aide.
Date published: 2022-10-04
Rated 5 out of 5 by from Turbo Tax Business is a Great product! This is a great program that walks you through everything you need.
Date published: 2022-10-04
Rated 4 out of 5 by from It's Easy and quick! I filed federal and state returns in under am hour!
Date published: 2022-10-04
Rated 5 out of 5 by from Lots of History I have been using Turbo Tax for decades and have always enjoyed the software that gets my money back. Tax time is often stressful and Turbo Tax makes it tolerable. The wife and I are in our early 70's and our tax situation is far different now than it was when we were paying for all our own medical, buying our house, paying interest on credit cards. It is easier now but I am dedicated to what works, Turbo Tax.
Date published: 2022-10-04
All TurboTax® Offerings Reviews - Page 4379
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Helpful I'm happy it exists because Im terrible with numbers!
Date published: 2022-10-04
Rated 3 out of 5 by from Tuff Filing From Overseas I have been trying to submit my tax return from overseas since May 4th 2022 with very little success. I have spoken with Turbotax experts via phone and chat, I have stayed up until 2 am to speak with the IRS and have gone around and around 50 times with no success. I thought using Turbo Tax Deluxe would make getting my refund done quickly but I was very wrong.
Date published: 2022-10-04
Rated 3 out of 5 by from Maybe the best but could be improved a lot TT customer service is very good. Most of my tax return seem to be in "uncommon or very rare" sections. I often spend days researching IRS documents when just a few words from TT could solve the issue. IRS docs are sloppy English but TT is much smaller than the the tax regulations so it should be cheap to have someone review the English. Pronouns should be avoided.
Date published: 2022-10-04
Rated 4 out of 5 by from Turbo has been great software. But the review The review/error correction "SUCKS" When it takes you to the window advising if "Income Statement, Balance Sheet, orRetained Earnings" are in balance (or not). When not in balance the system DOES NOT have any pointers as you where or why there is an imbalance. Very frustrating, especially when all data entry is entered CORRECTLY from QuickBooks, which IS in balance. EXTREMELY troublesome for a tax preparer where retracing/double checking quickly erodes profitablilty.
Date published: 2022-10-04
Rated 5 out of 5 by from Still The Best Way I always feel confident using TurboTax Online products for preparing and submitting my taxes. Helpful and efficient way to keep life simple as possible in a stressful world.
Date published: 2022-10-04
Rated 1 out of 5 by from Awful I cannot wait to switch software providers beginning 2022. Too arduous, lack of overrides. Apparent lack of testing coding with more complex tax scenarios (e.g. K-1s, including inconsistencies between federal and state. Deceptive state filing fees constituting bad faith business practices in my opinion. Never again Intuit.
Date published: 2022-10-04
Rated 5 out of 5 by from Turbo Tax greatly assists tax preparation. Please do not discontinue It's Deductible. It is a great aide.
Date published: 2022-10-04
Rated 5 out of 5 by from Turbo Tax Business is a Great product! This is a great program that walks you through everything you need.
Date published: 2022-10-04
Rated 4 out of 5 by from It's Easy and quick! I filed federal and state returns in under am hour!
Date published: 2022-10-04
Rated 5 out of 5 by from Lots of History I have been using Turbo Tax for decades and have always enjoyed the software that gets my money back. Tax time is often stressful and Turbo Tax makes it tolerable. The wife and I are in our early 70's and our tax situation is far different now than it was when we were paying for all our own medical, buying our house, paying interest on credit cards. It is easier now but I am dedicated to what works, Turbo Tax.
Date published: 2022-10-04
All TurboTax® Offerings Reviews - Page 4379