TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 1 out of 5 by from Over priced and over advertised. Every 4 seconds TurboTax tries to shove their "Premium" packages down your throat. It's awful, and heaven forbid you get something wrong and need some help, that's going to be another $80, this is my last year filing with TurboTax.
Date published: 2023-04-04
Rated 4 out of 5 by from Forms are harder to manage now I don't understand all of the forms, and there isn't a list of all of the forms the software is processing. There were old business forms that confused the return. This year we did not itemize and it kept giving me a form to change that was all 0.
Date published: 2023-04-04
Rated 5 out of 5 by from Keep coming back for more... so there's that Hopefully I'm not missing out on some big unknown tax breaks by employing an accountant to file taxes, because the speed, ease, and efficiency of TurboTax has kept me as repeat customer for many years running.
Date published: 2023-04-04
Rated 4 out of 5 by from turbo tax is so easy Been using Turbo Tax for years! its so easy and fast to complete
Date published: 2023-04-04
Rated 2 out of 5 by from Xelent Xelent .best best best best best best best best best
Date published: 2023-04-04
Rated 5 out of 5 by from thanks I find this very helpful. thank you for helping me year after year.
Date published: 2023-04-04
Rated 4 out of 5 by from Disgusted Hit the start button to pay my taxes, but instead I was charged $59. for TurboTax Max. You got me this time.
Date published: 2023-04-04
Rated 3 out of 5 by from Great except the last-minute cash grab I think Turbotax is a great program that solves a problem that shouldn't exist, because filing taxes shouldn't be this complicated. That having been said, it works well and is mostly intuitive. However, the fact that state filings aren't included in the purchase price is a bit disappointing. I bought the small business version (which honestly I didn't really need but I figured the extra layer would help with a 1099 issue I have) and the ad said a state download was included. However, the download doesn't include actually filing that one state, so I'm not sure what purpose the included download really serves other than to create the illusion that one state is included when it isn't. So the $130 is actually $155, and that feels a bit "cash grabby."
Date published: 2023-04-04
Rated 5 out of 5 by from Best way to complete a simple return This was so very easy and any questions were easily answered within the system.
Date published: 2023-04-04
Rated 5 out of 5 by from Great work Turbotax Very easy to understand and very helpful...you can make changes if need be
Date published: 2023-04-04
All TurboTax® Offerings Reviews - Page 4379
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Over priced and over advertised. Every 4 seconds TurboTax tries to shove their "Premium" packages down your throat. It's awful, and heaven forbid you get something wrong and need some help, that's going to be another $80, this is my last year filing with TurboTax.
Date published: 2023-04-04
Rated 4 out of 5 by from Forms are harder to manage now I don't understand all of the forms, and there isn't a list of all of the forms the software is processing. There were old business forms that confused the return. This year we did not itemize and it kept giving me a form to change that was all 0.
Date published: 2023-04-04
Rated 5 out of 5 by from Keep coming back for more... so there's that Hopefully I'm not missing out on some big unknown tax breaks by employing an accountant to file taxes, because the speed, ease, and efficiency of TurboTax has kept me as repeat customer for many years running.
Date published: 2023-04-04
Rated 4 out of 5 by from turbo tax is so easy Been using Turbo Tax for years! its so easy and fast to complete
Date published: 2023-04-04
Rated 2 out of 5 by from Xelent Xelent .best best best best best best best best best
Date published: 2023-04-04
Rated 5 out of 5 by from thanks I find this very helpful. thank you for helping me year after year.
Date published: 2023-04-04
Rated 4 out of 5 by from Disgusted Hit the start button to pay my taxes, but instead I was charged $59. for TurboTax Max. You got me this time.
Date published: 2023-04-04
Rated 3 out of 5 by from Great except the last-minute cash grab I think Turbotax is a great program that solves a problem that shouldn't exist, because filing taxes shouldn't be this complicated. That having been said, it works well and is mostly intuitive. However, the fact that state filings aren't included in the purchase price is a bit disappointing. I bought the small business version (which honestly I didn't really need but I figured the extra layer would help with a 1099 issue I have) and the ad said a state download was included. However, the download doesn't include actually filing that one state, so I'm not sure what purpose the included download really serves other than to create the illusion that one state is included when it isn't. So the $130 is actually $155, and that feels a bit "cash grabby."
Date published: 2023-04-04
Rated 5 out of 5 by from Best way to complete a simple return This was so very easy and any questions were easily answered within the system.
Date published: 2023-04-04
Rated 5 out of 5 by from Great work Turbotax Very easy to understand and very helpful...you can make changes if need be
Date published: 2023-04-04
All TurboTax® Offerings Reviews - Page 4379