TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Turbo Tax Saved us money!!! Very simple walk through, KEN, OUR TAX EXPERT WAS AMAZING AND SAVED US AN EXTRA $300 +. I CAN'T SAY ENOUGH ABOUT HOW HAPPY WE WERE WITH HIM. HE WAS EXTREEMLY KNOWLEDGEABLE!
Date published: 2023-04-04
Rated 3 out of 5 by from Not Finished Yet I like TurboTax, and we will use it again next year. However, we were not lead through to the finish and we’re expecting our return, but it didn’t come. After logging in, we come to find out that there were still two more steps in the process. One more thing, I am a Veteran and it would be nice to know if there are discounts available out there. The program could include a few questions in the beginning to help you find discounts and apply them.
Date published: 2023-04-04
Rated 3 out of 5 by from Turbo Tax is not for idiots. Turbo Tax is very good but remember you have to put in all the numbers. .It is very good for double and even triple checking. CUSTOMER SERVICE; Impossible to talk to a REAL person. .My first experience with talking to an AI person and it was painful. AI did not help me with a simple question.. Just another firewall to prevent you from talking to a real person..
Date published: 2023-04-04
Rated 4 out of 5 by from Turbo tax review Need to be able to quickly access summary pages without having to tab thru entire sections of questions
Date published: 2023-04-04
Rated 3 out of 5 by from It's good ig I have no idea what's going on. America never taught us how to do taxes. This is my second year doing taxes and I have insurance through marketplace two 1099s and a w2 so my taxes didn't really make sense to me and I just put my info in paid and I hope I don't end up in jail. Wish it was simpler.
Date published: 2023-04-04
Rated 5 out of 5 by from TTax is Most Excellent I have used this product for over 20 years and it always keep me focused and guides me through the tougher areas. Easy to use is an understatement.
Date published: 2023-04-04
Rated 2 out of 5 by from Turbo tax is easy to use for preparing taxes I am not impressed with the amount we are charged to prepare and file our own taxes. I understand that I am using an app but the cost is ridiculous.
Date published: 2023-04-04
Rated 1 out of 5 by from So many glitches I have used Turbo Tax for years and it has always been seamless. Not this year! So many glitches. Rental property fields like "Utilities" and "Supplies" would not hold $ amount. I had to use Misc field to enter numbers.
Date published: 2023-04-04
Rated 4 out of 5 by from Very user friendly I had hoped to do the simple tax return for free, but that option wasn't offered. So I chose the $59 package. When it came time to pay, I was charged $98 without any explanation. There was no extra charge for amending my return, so that was great.
Date published: 2023-04-04
Rated 5 out of 5 by from Turbo tax way too go Very nice and understanding and took me step by step in the process
Date published: 2023-04-04
All TurboTax® Offerings Reviews - Page 4377
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax Saved us money!!! Very simple walk through, KEN, OUR TAX EXPERT WAS AMAZING AND SAVED US AN EXTRA $300 +. I CAN'T SAY ENOUGH ABOUT HOW HAPPY WE WERE WITH HIM. HE WAS EXTREEMLY KNOWLEDGEABLE!
Date published: 2023-04-04
Rated 3 out of 5 by from Not Finished Yet I like TurboTax, and we will use it again next year. However, we were not lead through to the finish and we’re expecting our return, but it didn’t come. After logging in, we come to find out that there were still two more steps in the process. One more thing, I am a Veteran and it would be nice to know if there are discounts available out there. The program could include a few questions in the beginning to help you find discounts and apply them.
Date published: 2023-04-04
Rated 3 out of 5 by from Turbo Tax is not for idiots. Turbo Tax is very good but remember you have to put in all the numbers. .It is very good for double and even triple checking. CUSTOMER SERVICE; Impossible to talk to a REAL person. .My first experience with talking to an AI person and it was painful. AI did not help me with a simple question.. Just another firewall to prevent you from talking to a real person..
Date published: 2023-04-04
Rated 4 out of 5 by from Turbo tax review Need to be able to quickly access summary pages without having to tab thru entire sections of questions
Date published: 2023-04-04
Rated 3 out of 5 by from It's good ig I have no idea what's going on. America never taught us how to do taxes. This is my second year doing taxes and I have insurance through marketplace two 1099s and a w2 so my taxes didn't really make sense to me and I just put my info in paid and I hope I don't end up in jail. Wish it was simpler.
Date published: 2023-04-04
Rated 5 out of 5 by from TTax is Most Excellent I have used this product for over 20 years and it always keep me focused and guides me through the tougher areas. Easy to use is an understatement.
Date published: 2023-04-04
Rated 2 out of 5 by from Turbo tax is easy to use for preparing taxes I am not impressed with the amount we are charged to prepare and file our own taxes. I understand that I am using an app but the cost is ridiculous.
Date published: 2023-04-04
Rated 1 out of 5 by from So many glitches I have used Turbo Tax for years and it has always been seamless. Not this year! So many glitches. Rental property fields like "Utilities" and "Supplies" would not hold $ amount. I had to use Misc field to enter numbers.
Date published: 2023-04-04
Rated 4 out of 5 by from Very user friendly I had hoped to do the simple tax return for free, but that option wasn't offered. So I chose the $59 package. When it came time to pay, I was charged $98 without any explanation. There was no extra charge for amending my return, so that was great.
Date published: 2023-04-04
Rated 5 out of 5 by from Turbo tax way too go Very nice and understanding and took me step by step in the process
Date published: 2023-04-04
All TurboTax® Offerings Reviews - Page 4377