TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281630 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from thank you it was great It was great and easy. Thanks for the help. I use it every year. See you next year.
Date published: 2021-04-05
Rated 5 out of 5 by from Turbo was excellent Erica was a great lady who helped me fix my return and talked me thru it step by step would recommend this to all my friends
Date published: 2021-04-05
Rated 5 out of 5 by from Turbo Tax is great The process was easy thanks to the step by step instructions.
Date published: 2021-04-05
Rated 5 out of 5 by from so helpful! We had to ask for help two different times and both experiences were Awesome! the experts helped us sort out the craziness of multiple jobs this year. Neither one ended the call without making sure we understood everything, and were satisfied that it was cleared up.
Date published: 2021-04-05
Rated 4 out of 5 by from My saviors god bless them Awesome helped me in a time of need thnks again much love from the carrillo family
Date published: 2021-04-05
Rated 5 out of 5 by from Intuitive Very straightforward. Keeps the whole process simple and saves untold hours working through obscure questions about niche tax situations.
Date published: 2021-04-05
Rated 5 out of 5 by from TimingPerfect love it all ......................................
Date published: 2021-04-05
Rated 5 out of 5 by from super easy tax filing pretty easy to use. quickly done. e-file option. hassle free
Date published: 2021-04-05
Rated 3 out of 5 by from Years of Turbo Tax This year with Turbo Tax was more frustrating. They didn't prompt the question about prepaid taxes or social security. Just general topic income. More frustrating was the final part about banking information. They didn't recognize multiple attempts with routing and account numbers that have been the same for decades. Upon calling my bank as suggested there was no reason that the numbers shouldn't have been recognized. The other big frustration was the "verification code" that was to be sent at the end to the email listed. It said it would be there in 5 minutes. No such luck. (Other emails from personal sources came in promptly). Upon request to resend there was still nothing after 5-10 minutes. Then after 15 minutes the first one came but wasn't accepted or recognized. Waiting 15 more minutes for the second one and it wouldn't be recognized either. After another 30 minutes of waiting no more came and we were logged out of the account. Upon relogging in that question wasn't asked again. So, for something that should have been fairly quick it took almost an extra hour.
Date published: 2021-04-05
Rated 5 out of 5 by from Love turbo tax! I've used it for the past 4 years and it just keeps getting easier and easier. Thanks!!
Date published: 2021-04-05
All TurboTax® Offerings Reviews - Page 4372
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from thank you it was great It was great and easy. Thanks for the help. I use it every year. See you next year.
Date published: 2021-04-05
Rated 5 out of 5 by from Turbo was excellent Erica was a great lady who helped me fix my return and talked me thru it step by step would recommend this to all my friends
Date published: 2021-04-05
Rated 5 out of 5 by from Turbo Tax is great The process was easy thanks to the step by step instructions.
Date published: 2021-04-05
Rated 5 out of 5 by from so helpful! We had to ask for help two different times and both experiences were Awesome! the experts helped us sort out the craziness of multiple jobs this year. Neither one ended the call without making sure we understood everything, and were satisfied that it was cleared up.
Date published: 2021-04-05
Rated 4 out of 5 by from My saviors god bless them Awesome helped me in a time of need thnks again much love from the carrillo family
Date published: 2021-04-05
Rated 5 out of 5 by from Intuitive Very straightforward. Keeps the whole process simple and saves untold hours working through obscure questions about niche tax situations.
Date published: 2021-04-05
Rated 5 out of 5 by from TimingPerfect love it all ......................................
Date published: 2021-04-05
Rated 5 out of 5 by from super easy tax filing pretty easy to use. quickly done. e-file option. hassle free
Date published: 2021-04-05
Rated 3 out of 5 by from Years of Turbo Tax This year with Turbo Tax was more frustrating. They didn't prompt the question about prepaid taxes or social security. Just general topic income. More frustrating was the final part about banking information. They didn't recognize multiple attempts with routing and account numbers that have been the same for decades. Upon calling my bank as suggested there was no reason that the numbers shouldn't have been recognized. The other big frustration was the "verification code" that was to be sent at the end to the email listed. It said it would be there in 5 minutes. No such luck. (Other emails from personal sources came in promptly). Upon request to resend there was still nothing after 5-10 minutes. Then after 15 minutes the first one came but wasn't accepted or recognized. Waiting 15 more minutes for the second one and it wouldn't be recognized either. After another 30 minutes of waiting no more came and we were logged out of the account. Upon relogging in that question wasn't asked again. So, for something that should have been fairly quick it took almost an extra hour.
Date published: 2021-04-05
Rated 5 out of 5 by from Love turbo tax! I've used it for the past 4 years and it just keeps getting easier and easier. Thanks!!
Date published: 2021-04-05
All TurboTax® Offerings Reviews - Page 4372