TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
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Rated 1 out of 5 by from Very, very disappointing. Had to purchase extra forms because the brokerage account I have had sold stock. Have had this account for many years and have never had to do this before. $118 and I never got to see what I had purchased. Also wanted to mail file the state return and it looks like I had to pay $58 before I could proceed with the process. Have used TurboTax for many years and have never encountered the difficulties and extra expenses. And in the process of filling out the returns, I could not view the actual return, which I have been able to do in the past. Again, very disappointed.
Date published: 2023-04-04
Rated 5 out of 5 by from Easy to use This was a very easy method for filing. It was a little more expensive than I wanted to pay. but overall, it was worth it.
Date published: 2023-04-04
Rated 5 out of 5 by from I love turbo tax I have been using TurboTax for years and I always get what I want how I want it is easy to use
Date published: 2023-04-04
Rated 5 out of 5 by from Simple, comprehensive and convenient I have been using TurboTax for years. It carries forward information. It summarizes everything. It reminds me to include everything from prior years that need updating. The questions for specific items helps avoid issues and possible audits.
Date published: 2023-04-04
Rated 4 out of 5 by from Turbo Tax is great Good experience, as usual. Only gripe is the software asking me to file a state tax return. TN does not have a state income tax. I wish you could modify the software to recognize NO STATE INCOME TAX FOR TENNESSEE. Thankyou.
Date published: 2023-04-04
Rated 5 out of 5 by from Has been number one with me for over 30 years I have floppies of your early systems and have never had a problem. Totally comprehensive and easy at the same time.
Date published: 2023-04-04
Rated 1 out of 5 by from After 8 years they let me down Support file 151897402. Hours of frustration and unhelpful support later, I ended up having paid both Costco and TurboTax. Can't politely say how disgusted I am.
Date published: 2023-04-04
Rated 5 out of 5 by from Quick and easy! I enjoy using TurboTax because it is easy to understand.
Date published: 2023-04-04
Rated 5 out of 5 by from Easiest way to do taxes This is so easy, my son could do, they walk you through every scenario possible just like going to a live tax person, and they have live people to help you if you have questions.
Date published: 2023-04-04
Rated 2 out of 5 by from More Confusing This Year I have been using Turbo Tax for a very long time and I don't know why, but this year, it seemed to be the most confusing compared to previous years.
Date published: 2023-04-04
All TurboTax® Offerings Reviews - Page 4365
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Very, very disappointing. Had to purchase extra forms because the brokerage account I have had sold stock. Have had this account for many years and have never had to do this before. $118 and I never got to see what I had purchased. Also wanted to mail file the state return and it looks like I had to pay $58 before I could proceed with the process. Have used TurboTax for many years and have never encountered the difficulties and extra expenses. And in the process of filling out the returns, I could not view the actual return, which I have been able to do in the past. Again, very disappointed.
Date published: 2023-04-04
Rated 5 out of 5 by from Easy to use This was a very easy method for filing. It was a little more expensive than I wanted to pay. but overall, it was worth it.
Date published: 2023-04-04
Rated 5 out of 5 by from I love turbo tax I have been using TurboTax for years and I always get what I want how I want it is easy to use
Date published: 2023-04-04
Rated 5 out of 5 by from Simple, comprehensive and convenient I have been using TurboTax for years. It carries forward information. It summarizes everything. It reminds me to include everything from prior years that need updating. The questions for specific items helps avoid issues and possible audits.
Date published: 2023-04-04
Rated 4 out of 5 by from Turbo Tax is great Good experience, as usual. Only gripe is the software asking me to file a state tax return. TN does not have a state income tax. I wish you could modify the software to recognize NO STATE INCOME TAX FOR TENNESSEE. Thankyou.
Date published: 2023-04-04
Rated 5 out of 5 by from Has been number one with me for over 30 years I have floppies of your early systems and have never had a problem. Totally comprehensive and easy at the same time.
Date published: 2023-04-04
Rated 1 out of 5 by from After 8 years they let me down Support file 151897402. Hours of frustration and unhelpful support later, I ended up having paid both Costco and TurboTax. Can't politely say how disgusted I am.
Date published: 2023-04-04
Rated 5 out of 5 by from Quick and easy! I enjoy using TurboTax because it is easy to understand.
Date published: 2023-04-04
Rated 5 out of 5 by from Easiest way to do taxes This is so easy, my son could do, they walk you through every scenario possible just like going to a live tax person, and they have live people to help you if you have questions.
Date published: 2023-04-04
Rated 2 out of 5 by from More Confusing This Year I have been using Turbo Tax for a very long time and I don't know why, but this year, it seemed to be the most confusing compared to previous years.
Date published: 2023-04-04
All TurboTax® Offerings Reviews - Page 4365