TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from TurboTax is awesome! 8 years of easy tax filing! what more is there to say?
Date published: 2021-03-08
Rated 5 out of 5 by from Pretty easy to use I like that if your not sure of something. The help section guides you to the right answer!
Date published: 2021-03-08
Rated 5 out of 5 by from TurboTax is Great This is my first time filing taxes and my parents had really bad experiences with H&R Block and Jackson Hewitt so I didn't even want to try to go there. I decided to try to file online by myself first and everything went perfect. Everything is explained, all you got to do is click on learn more or you can even get live help but I didn't need to.
Date published: 2021-03-08
Rated 4 out of 5 by from LOVE TURBOTAX I always file turbotax....never had an issue. AND ITS FREEEEEEEE ... well, simple file. If i have a more complex return in the future, i will still use turbotax.
Date published: 2021-03-08
Rated 4 out of 5 by from Almost made it to "Excellent". I've been using TurboTax for years. But... somehow I missed the part about the cost of e-filing the state tax return increasing after March 1st. I know there's no such thing as a free lunch, but 50 bucks is a little steep. (Not sure I'll be TurboTaxing this time next year.) I've always preferred TurboTax over the less expensive services because you really do make it relative easy to use and the way you can click on the explanation "icons" after each question is really helpful. Also, getting access to past returns is very convenient. The only other thing that misses the mark (for me) is a "worksheet" that is needed to calculate partially taxable, IRA distributions from my rolled-over pension plan. This is for my Alabama state return and the worksheet is not provided in TurboTax. I have to go to the State of Alabama Revenue website and find the instruction booklet to print out a copy of the worksheet. Several years ago I was paying the state full taxes on my IRA distribution, and because Turbo didn't prompt me to the worksheet, I didn't know I needed to figure my taxable amount. Thanks to a nice lady at the State Tax office. She taught me how to find the worksheet and figure the correct amount that should be taxed. Anyway, I'm really not complaining. I like TurboTax and I really don't want to lose it.... ....but....hey....$50 plus the cost of the federal Turbo.....hmm.
Date published: 2021-03-08
Rated 5 out of 5 by from Awesome Assistance Being a customer for the past 3 years turbotax has helped me through several aspects of converting my filing for my taxes for the times past in a secure development to be able to preserve by just a simple upload tool to allow time management and not to worry about certain errors that could comprehend me from struggling the anxiety to know turbo tax will always have my customer service.
Date published: 2021-03-08
Rated 5 out of 5 by from Easy and convenient I've been using turbo tax for years. It's easy and I feel confident when submitting my return.
Date published: 2021-03-08
Rated 3 out of 5 by from I mean it's there and you know. I thought the full cost was going to be $50, then at the the end I see it's closer to $300.00. So there's that.
Date published: 2021-03-08
Rated 4 out of 5 by from Easy, Accurate, Patient Easiest tax prep app for the unprepared! Leaving and picking up where you left off is very fluid.
Date published: 2021-03-08
Rated 3 out of 5 by from Disappointing I doubt its 100% accurate on New York. It's more like 99% accurate. The penalty calculation form 2105.9 annualized income made no sense since I wanted NYS to calculate the penalty and the IT-196 was incomplete leaving out union dues. It's small stuff but the program doesn't let you fix any errors because it assumes you don't know anything. I'll look into another service next year.
Date published: 2021-03-08
All TurboTax® Offerings Reviews - Page 4364
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from TurboTax is awesome! 8 years of easy tax filing! what more is there to say?
Date published: 2021-03-08
Rated 5 out of 5 by from Pretty easy to use I like that if your not sure of something. The help section guides you to the right answer!
Date published: 2021-03-08
Rated 5 out of 5 by from TurboTax is Great This is my first time filing taxes and my parents had really bad experiences with H&R Block and Jackson Hewitt so I didn't even want to try to go there. I decided to try to file online by myself first and everything went perfect. Everything is explained, all you got to do is click on learn more or you can even get live help but I didn't need to.
Date published: 2021-03-08
Rated 4 out of 5 by from LOVE TURBOTAX I always file turbotax....never had an issue. AND ITS FREEEEEEEE ... well, simple file. If i have a more complex return in the future, i will still use turbotax.
Date published: 2021-03-08
Rated 4 out of 5 by from Almost made it to "Excellent". I've been using TurboTax for years. But... somehow I missed the part about the cost of e-filing the state tax return increasing after March 1st. I know there's no such thing as a free lunch, but 50 bucks is a little steep. (Not sure I'll be TurboTaxing this time next year.) I've always preferred TurboTax over the less expensive services because you really do make it relative easy to use and the way you can click on the explanation "icons" after each question is really helpful. Also, getting access to past returns is very convenient. The only other thing that misses the mark (for me) is a "worksheet" that is needed to calculate partially taxable, IRA distributions from my rolled-over pension plan. This is for my Alabama state return and the worksheet is not provided in TurboTax. I have to go to the State of Alabama Revenue website and find the instruction booklet to print out a copy of the worksheet. Several years ago I was paying the state full taxes on my IRA distribution, and because Turbo didn't prompt me to the worksheet, I didn't know I needed to figure my taxable amount. Thanks to a nice lady at the State Tax office. She taught me how to find the worksheet and figure the correct amount that should be taxed. Anyway, I'm really not complaining. I like TurboTax and I really don't want to lose it.... ....but....hey....$50 plus the cost of the federal Turbo.....hmm.
Date published: 2021-03-08
Rated 5 out of 5 by from Awesome Assistance Being a customer for the past 3 years turbotax has helped me through several aspects of converting my filing for my taxes for the times past in a secure development to be able to preserve by just a simple upload tool to allow time management and not to worry about certain errors that could comprehend me from struggling the anxiety to know turbo tax will always have my customer service.
Date published: 2021-03-08
Rated 5 out of 5 by from Easy and convenient I've been using turbo tax for years. It's easy and I feel confident when submitting my return.
Date published: 2021-03-08
Rated 3 out of 5 by from I mean it's there and you know. I thought the full cost was going to be $50, then at the the end I see it's closer to $300.00. So there's that.
Date published: 2021-03-08
Rated 4 out of 5 by from Easy, Accurate, Patient Easiest tax prep app for the unprepared! Leaving and picking up where you left off is very fluid.
Date published: 2021-03-08
Rated 3 out of 5 by from Disappointing I doubt its 100% accurate on New York. It's more like 99% accurate. The penalty calculation form 2105.9 annualized income made no sense since I wanted NYS to calculate the penalty and the IT-196 was incomplete leaving out union dues. It's small stuff but the program doesn't let you fix any errors because it assumes you don't know anything. I'll look into another service next year.
Date published: 2021-03-08
All TurboTax® Offerings Reviews - Page 4364