TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
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Rated 3 out of 5 by Adam JV O from Too many hidden fees Your product makes a person think they've paid for everything, but then fee after fee you take more.. this need to be more transparent and upfront so people can make informed decision earlier in the process...
Date published: 2023-04-07
Rated 5 out of 5 by JudyC23 from Great experience. Everyone was friendly, helpful and very patient. I used an in-person expert and felt she (Shari) was thorough and professional.
Date published: 2023-04-07
Rated 5 out of 5 by DJay8851 from Always Use Turbo Tax I've been using Turbo Tax for years. It's very easy to use, understand, and walks you through every step. It'll answer all your questions also. I just wish they'd review the cost of this product.
Date published: 2023-04-07
Rated 5 out of 5 by Yesh99 from Turbotax is great but is becoming very expensive Overall this is a very well built product and I've been using it for many years. But the filing cost is way expensive. I almost considered a free alternative this year. With Block's tax filing app gaining popularity and improving, I doubt if I or my friends continue using TurboTax in the coming years at this price.
Date published: 2023-04-07
Rated 5 out of 5 by Scott C123 from Turbo Tax wizard Turbo tax is as easy as 1-2-3. Recommend everyone try it and you'll simplify your filing nightmares.
Date published: 2023-04-07
Rated 3 out of 5 by Aron G from Useful but had software problems Software created duplicate documents about investments imported from Schwab. Needed the extensive help of my financial advisor to untangle the problem, to identify and delete the duplicate documents, and to reassure me about validity of the return. It is not the first time that software problems occurred. The same kind of glitch happened last year.
Date published: 2023-04-07
Rated 1 out of 5 by Chrisdtxnyc from what a racket Stupid expensive considering I had no help from an actual human and had to upload everything myself
Date published: 2023-04-07
Rated 2 out of 5 by JesusHelp from UGH I do Not appreciate turbo tax holding on to prior bank account information & I do Not like the fact that turbo offer to many outsider websites and advertisements. I do not appreciate the fact the cost increase ever year for their repeat/Loyal Customers!!!
Date published: 2023-04-07
Rated 2 out of 5 by MicWard from Ok could be better there is always one thing that is not explained well. Also, should explain what to do when you get K-1 or other tax forms after filing
Date published: 2023-04-07
Rated 5 out of 5 by Nlee76 from Excellent Service Representative was extremely helpful, he took the time to answer all my questions and even shared advise to lower tax bill the next year.
All TurboTax® Offerings Reviews - Page 4354
Date published: 2023-04-07
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 3 out of 5 by Adam JV O from Too many hidden fees Your product makes a person think they've paid for everything, but then fee after fee you take more.. this need to be more transparent and upfront so people can make informed decision earlier in the process...
Date published: 2023-04-07
Rated 5 out of 5 by JudyC23 from Great experience. Everyone was friendly, helpful and very patient. I used an in-person expert and felt she (Shari) was thorough and professional.
Date published: 2023-04-07
Rated 5 out of 5 by DJay8851 from Always Use Turbo Tax I've been using Turbo Tax for years. It's very easy to use, understand, and walks you through every step. It'll answer all your questions also. I just wish they'd review the cost of this product.
Date published: 2023-04-07
Rated 5 out of 5 by Yesh99 from Turbotax is great but is becoming very expensive Overall this is a very well built product and I've been using it for many years. But the filing cost is way expensive. I almost considered a free alternative this year. With Block's tax filing app gaining popularity and improving, I doubt if I or my friends continue using TurboTax in the coming years at this price.
Date published: 2023-04-07
Rated 5 out of 5 by Scott C123 from Turbo Tax wizard Turbo tax is as easy as 1-2-3. Recommend everyone try it and you'll simplify your filing nightmares.
Date published: 2023-04-07
Rated 3 out of 5 by Aron G from Useful but had software problems Software created duplicate documents about investments imported from Schwab. Needed the extensive help of my financial advisor to untangle the problem, to identify and delete the duplicate documents, and to reassure me about validity of the return. It is not the first time that software problems occurred. The same kind of glitch happened last year.
Date published: 2023-04-07
Rated 1 out of 5 by Chrisdtxnyc from what a racket Stupid expensive considering I had no help from an actual human and had to upload everything myself
Date published: 2023-04-07
Rated 2 out of 5 by JesusHelp from UGH I do Not appreciate turbo tax holding on to prior bank account information & I do Not like the fact that turbo offer to many outsider websites and advertisements. I do not appreciate the fact the cost increase ever year for their repeat/Loyal Customers!!!
Date published: 2023-04-07
Rated 2 out of 5 by MicWard from Ok could be better there is always one thing that is not explained well. Also, should explain what to do when you get K-1 or other tax forms after filing
Date published: 2023-04-07
Rated 5 out of 5 by Nlee76 from Excellent Service Representative was extremely helpful, he took the time to answer all my questions and even shared advise to lower tax bill the next year.
All TurboTax® Offerings Reviews - Page 4354
Date published: 2023-04-07