TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281680 reviews)
Star ratings are from 2021
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Rated 1 out of 5 by from I won't use Turbo Tax again Everything seemed to go well until I got to the e-file point, when it said I had to enter an amount for charitable donations. It already told me I was itemizing because I had about $300 more in deductions than the standard amount. I kept trying to put in figures, from zero to 300 to leaving the field blank but nothing worked. The online help did not help. So finally I went back and changed to the standard deduction, entered 300 in the charitable deductions field, and it worked. SO, Turbo Tax has cost me about $300 in deductions.
Date published: 2021-04-20
Rated 3 out of 5 by from awesome Good product, will use again next year. Thank you.
Date published: 2021-04-20
Rated 5 out of 5 by from VERY NICE!!!!!!!!!! Easiest way to get taxes done. I cant believe I used to go to one of those pop up places to do my taxes and spend 150-300 buck. I love you TURBO TAX
Date published: 2021-04-20
Rated 5 out of 5 by from TURBO TAX IS AWESOME!!!! Brooke was wonderful and extremely patient with this Senior
Date published: 2021-04-20
Rated 5 out of 5 by from Turbo Tax is Super! Turbo tax walks me thru everything easily and made filing very painless.
Date published: 2021-04-20
Rated 5 out of 5 by from Been using Turbo Tax forever! I've probably used Turbo Tax from the beginning of Turbo Tax and as my life gets a little more complicated, Turbo Tax has certainly helped make tax filing less so. Thank you!
Date published: 2021-04-20
Rated 5 out of 5 by from I will use Turbo Tax again You are walked through step by step. It is easy, as long as you have your documentation
Date published: 2021-04-20
Rated 2 out of 5 by from Confusing this year I felt forced to use the Live version, but I received no help. I asked for a phone call and was promised a call in 5 minutes, but I did not receive a call. I paid the premium for professional assistance but did not receive help. I've used Turbotax for many years and will probably continue to use it, but it was very confusing this year.
Date published: 2021-04-20
Rated 5 out of 5 by from TurboTax Experience TurboTax Live is quick and easy. My live expert provided detailed information and was quick to respond to my questions.
Date published: 2021-04-20
Rated 5 out of 5 by from TurboTax is AMAZING!!!! I feel very confident about doing my taxes alone with TurboTax and feel they looked at everything possible that I was eligible for getting tax wise and I got the max taxes I was eligible for!!
Date published: 2021-04-20
All TurboTax® Offerings Reviews - Page 4354
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from I won't use Turbo Tax again Everything seemed to go well until I got to the e-file point, when it said I had to enter an amount for charitable donations. It already told me I was itemizing because I had about $300 more in deductions than the standard amount. I kept trying to put in figures, from zero to 300 to leaving the field blank but nothing worked. The online help did not help. So finally I went back and changed to the standard deduction, entered 300 in the charitable deductions field, and it worked. SO, Turbo Tax has cost me about $300 in deductions.
Date published: 2021-04-20
Rated 3 out of 5 by from awesome Good product, will use again next year. Thank you.
Date published: 2021-04-20
Rated 5 out of 5 by from VERY NICE!!!!!!!!!! Easiest way to get taxes done. I cant believe I used to go to one of those pop up places to do my taxes and spend 150-300 buck. I love you TURBO TAX
Date published: 2021-04-20
Rated 5 out of 5 by from TURBO TAX IS AWESOME!!!! Brooke was wonderful and extremely patient with this Senior
Date published: 2021-04-20
Rated 5 out of 5 by from Turbo Tax is Super! Turbo tax walks me thru everything easily and made filing very painless.
Date published: 2021-04-20
Rated 5 out of 5 by from Been using Turbo Tax forever! I've probably used Turbo Tax from the beginning of Turbo Tax and as my life gets a little more complicated, Turbo Tax has certainly helped make tax filing less so. Thank you!
Date published: 2021-04-20
Rated 5 out of 5 by from I will use Turbo Tax again You are walked through step by step. It is easy, as long as you have your documentation
Date published: 2021-04-20
Rated 2 out of 5 by from Confusing this year I felt forced to use the Live version, but I received no help. I asked for a phone call and was promised a call in 5 minutes, but I did not receive a call. I paid the premium for professional assistance but did not receive help. I've used Turbotax for many years and will probably continue to use it, but it was very confusing this year.
Date published: 2021-04-20
Rated 5 out of 5 by from TurboTax Experience TurboTax Live is quick and easy. My live expert provided detailed information and was quick to respond to my questions.
Date published: 2021-04-20
Rated 5 out of 5 by from TurboTax is AMAZING!!!! I feel very confident about doing my taxes alone with TurboTax and feel they looked at everything possible that I was eligible for getting tax wise and I got the max taxes I was eligible for!!
Date published: 2021-04-20
All TurboTax® Offerings Reviews - Page 4354