TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 3 out of 5 by from Too many hidden fees Your product makes a person think they've paid for everything, but then fee after fee you take more.. this need to be more transparent and upfront so people can make informed decision earlier in the process...
Date published: 2023-04-07
Rated 5 out of 5 by from Great experience. Everyone was friendly, helpful and very patient. I used an in-person expert and felt she (Shari) was thorough and professional.
Date published: 2023-04-07
Rated 5 out of 5 by from Always Use Turbo Tax I've been using Turbo Tax for years. It's very easy to use, understand, and walks you through every step. It'll answer all your questions also. I just wish they'd review the cost of this product.
Date published: 2023-04-07
Rated 5 out of 5 by from Turbotax is great but is becoming very expensive Overall this is a very well built product and I've been using it for many years. But the filing cost is way expensive. I almost considered a free alternative this year. With Block's tax filing app gaining popularity and improving, I doubt if I or my friends continue using TurboTax in the coming years at this price.
Date published: 2023-04-07
Rated 5 out of 5 by from Turbo Tax wizard Turbo tax is as easy as 1-2-3. Recommend everyone try it and you'll simplify your filing nightmares.
Date published: 2023-04-07
Rated 3 out of 5 by from Useful but had software problems Software created duplicate documents about investments imported from Schwab. Needed the extensive help of my financial advisor to untangle the problem, to identify and delete the duplicate documents, and to reassure me about validity of the return. It is not the first time that software problems occurred. The same kind of glitch happened last year.
Date published: 2023-04-07
Rated 1 out of 5 by from what a racket Stupid expensive considering I had no help from an actual human and had to upload everything myself
Date published: 2023-04-07
Rated 2 out of 5 by from UGH I do Not appreciate turbo tax holding on to prior bank account information & I do Not like the fact that turbo offer to many outsider websites and advertisements. I do not appreciate the fact the cost increase ever year for their repeat/Loyal Customers!!!
Date published: 2023-04-07
Rated 2 out of 5 by from Ok could be better there is always one thing that is not explained well. Also, should explain what to do when you get K-1 or other tax forms after filing
Date published: 2023-04-07
Rated 5 out of 5 by from Excellent Service Representative was extremely helpful, he took the time to answer all my questions and even shared advise to lower tax bill the next year.
Date published: 2023-04-07
All TurboTax® Offerings Reviews - Page 4354
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Too many hidden fees Your product makes a person think they've paid for everything, but then fee after fee you take more.. this need to be more transparent and upfront so people can make informed decision earlier in the process...
Date published: 2023-04-07
Rated 5 out of 5 by from Great experience. Everyone was friendly, helpful and very patient. I used an in-person expert and felt she (Shari) was thorough and professional.
Date published: 2023-04-07
Rated 5 out of 5 by from Always Use Turbo Tax I've been using Turbo Tax for years. It's very easy to use, understand, and walks you through every step. It'll answer all your questions also. I just wish they'd review the cost of this product.
Date published: 2023-04-07
Rated 5 out of 5 by from Turbotax is great but is becoming very expensive Overall this is a very well built product and I've been using it for many years. But the filing cost is way expensive. I almost considered a free alternative this year. With Block's tax filing app gaining popularity and improving, I doubt if I or my friends continue using TurboTax in the coming years at this price.
Date published: 2023-04-07
Rated 5 out of 5 by from Turbo Tax wizard Turbo tax is as easy as 1-2-3. Recommend everyone try it and you'll simplify your filing nightmares.
Date published: 2023-04-07
Rated 3 out of 5 by from Useful but had software problems Software created duplicate documents about investments imported from Schwab. Needed the extensive help of my financial advisor to untangle the problem, to identify and delete the duplicate documents, and to reassure me about validity of the return. It is not the first time that software problems occurred. The same kind of glitch happened last year.
Date published: 2023-04-07
Rated 1 out of 5 by from what a racket Stupid expensive considering I had no help from an actual human and had to upload everything myself
Date published: 2023-04-07
Rated 2 out of 5 by from UGH I do Not appreciate turbo tax holding on to prior bank account information & I do Not like the fact that turbo offer to many outsider websites and advertisements. I do not appreciate the fact the cost increase ever year for their repeat/Loyal Customers!!!
Date published: 2023-04-07
Rated 2 out of 5 by from Ok could be better there is always one thing that is not explained well. Also, should explain what to do when you get K-1 or other tax forms after filing
Date published: 2023-04-07
Rated 5 out of 5 by from Excellent Service Representative was extremely helpful, he took the time to answer all my questions and even shared advise to lower tax bill the next year.
Date published: 2023-04-07
All TurboTax® Offerings Reviews - Page 4354