TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from You have done it again! Turbotax accurately and quickly explained to someone who had difficulty understanding the complexity of taxation terminologies.
Date published: 2022-04-28
Rated 5 out of 5 by from Intuitive, thorough, and secure. “Fast” felt redundant for a product with “Turbo” in its name. As a rule, the IRS isn’t big on feedback, however, given the chance, I don’t think they would have used any of the adjectives above were I to prepare my taxes personally.
Date published: 2022-04-28
Rated 2 out of 5 by from TurboTax is becoming less benficial each year * The "File" drop-down menu didn't work, so no access to the capabilities on that menu. * Only way to save the file was to exit. * FAQ files tend to be generic and answer relatively benign questions. The ones that require knowledge of the tax codes not evident through readding the IRS pubs were not answered. * Tech support tried to be helpful, but was not able to resolve why this program ran so slowly and many of the capabilities could not be accessed. * I had to go outside of the program to find a number for customer service.
Date published: 2022-04-28
Rated 5 out of 5 by from Turbo tax is easy and awesome! Fast easy filling, no problems noone to ask 1000+ ?s that dont matter. No sitting in a cubicle for hours waiting.
Date published: 2022-04-28
Rated 5 out of 5 by from GREAT JOB HOWAED WAS GREAT VERY HELPFUL AND PATIENT GREAT JOB
Date published: 2022-04-28
Rated 5 out of 5 by from Great job She was very helpful and I thank lara money so much for her help.
Date published: 2022-04-28
Rated 5 out of 5 by from Thank you Turbotax Great experience and thank you to Heather who helped me through the process.
Date published: 2022-04-28
Rated 5 out of 5 by from Turbo tax is the best!! I am always skeptical on using online filing but I have used turbo tax before and the whole process was super easy! Once connected with our accountant Vicki and having her walk through everything we had sent her with me via questions made everything really smooth. I am definitely going to do this a little earlier next year if the full service is free. Of course this year I was behind and didnt get started until the day before it was due! But the filing fee is reasonable and cheaper then the local guys around here!!
Date published: 2022-04-28
Rated 5 out of 5 by from Easy and Comfortable Made it easy and free, everything was very simple to follow and stress free.
Date published: 2022-04-28
Rated 5 out of 5 by from TurboTax is awesome My experience with TurboTax it was easy and understandable and I will recommend us to friends and family
Date published: 2022-04-28
All TurboTax® Offerings Reviews - Page 436
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from You have done it again! Turbotax accurately and quickly explained to someone who had difficulty understanding the complexity of taxation terminologies.
Date published: 2022-04-28
Rated 5 out of 5 by from Intuitive, thorough, and secure. “Fast” felt redundant for a product with “Turbo” in its name. As a rule, the IRS isn’t big on feedback, however, given the chance, I don’t think they would have used any of the adjectives above were I to prepare my taxes personally.
Date published: 2022-04-28
Rated 2 out of 5 by from TurboTax is becoming less benficial each year * The "File" drop-down menu didn't work, so no access to the capabilities on that menu. * Only way to save the file was to exit. * FAQ files tend to be generic and answer relatively benign questions. The ones that require knowledge of the tax codes not evident through readding the IRS pubs were not answered. * Tech support tried to be helpful, but was not able to resolve why this program ran so slowly and many of the capabilities could not be accessed. * I had to go outside of the program to find a number for customer service.
Date published: 2022-04-28
Rated 5 out of 5 by from Turbo tax is easy and awesome! Fast easy filling, no problems noone to ask 1000+ ?s that dont matter. No sitting in a cubicle for hours waiting.
Date published: 2022-04-28
Rated 5 out of 5 by from GREAT JOB HOWAED WAS GREAT VERY HELPFUL AND PATIENT GREAT JOB
Date published: 2022-04-28
Rated 5 out of 5 by from Great job She was very helpful and I thank lara money so much for her help.
Date published: 2022-04-28
Rated 5 out of 5 by from Thank you Turbotax Great experience and thank you to Heather who helped me through the process.
Date published: 2022-04-28
Rated 5 out of 5 by from Turbo tax is the best!! I am always skeptical on using online filing but I have used turbo tax before and the whole process was super easy! Once connected with our accountant Vicki and having her walk through everything we had sent her with me via questions made everything really smooth. I am definitely going to do this a little earlier next year if the full service is free. Of course this year I was behind and didnt get started until the day before it was due! But the filing fee is reasonable and cheaper then the local guys around here!!
Date published: 2022-04-28
Rated 5 out of 5 by from Easy and Comfortable Made it easy and free, everything was very simple to follow and stress free.
Date published: 2022-04-28
Rated 5 out of 5 by from TurboTax is awesome My experience with TurboTax it was easy and understandable and I will recommend us to friends and family
Date published: 2022-04-28
All TurboTax® Offerings Reviews - Page 436