TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
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TurboTax Online
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Rated 5 out of 5 by
Alicat28 from
TurboTax Is Still Worth the $$
I have used Turbo Tax for most of a decade now. It is clear, excellent user interface, myriad options for help, excellent details, fast.
Date published: 2023-04-19
Rated 3 out of 5 by
Whitneezy69 from
Not worth the money
I used the paid (100+$) version and It let me file without one of my tax forms being submitted, so I had to go back and fix It and re file. If I’m paying that much I don’t think I should have to do extra work because It didn’t alert me to something missing.
Date published: 2023-04-19
Rated 5 out of 5 by
CMG12 from
Huge Help
Spoke to 2 tax advisors and both I must say were very professional and very helpful. Highly recommend them to anyone needing assistance.
Date published: 2023-04-19
Rated 2 out of 5 by
horrible23 from
Trying to take money!
I didn't even use the upgrades and right as I was trying to file, it said I couldn't without and upgrade. So I had to pay $59 for an upgrade I didn't even use. Then the $39 to E-file popped up.... it's almost as if they refused to let me file without getting more and more money for themselves.
Date published: 2023-04-19
Rated 5 out of 5 by
jbizo from
Great Toll
Utilize Turbo Tax annually and found it to be very user friendly.
Date published: 2023-04-19
Rated 5 out of 5 by
Staa 23 from
Turbo Tax Is Easy to Use
I have very few questions that I cannot easily find answers to.
Date published: 2023-04-19
Rated 2 out of 5 by
djlefteye from
Need an online backup / retrieval
turbo tax is a good tool, it's often cheaper to buy a digital download or cd than online offering however there is no way to get an old copy of a return if you use digital download or cd. this is a major shortcoming of the solution. either make online the same price or an option to upload to your account.
Date published: 2023-04-19
Rated 1 out of 5 by
name112345 from
Screw this
I HATE Turbo tax. cost me 178 to file now that I am slightly above the poverty level. What It it EXTREMELY upsets me that the cost of turboax is 3/4ths of my return. So what is the point of even getting the return back. It is such a bad word cluster process to actually file my taxes through turbo tax and then I have to pay almost as much as my return. At that point the IRS can keep my return and save me the trouble of wasting my money on this website.
Date published: 2023-04-19
Rated 1 out of 5 by
Rob in TX from
TURBOTAX Let me down big this year
I bought the download version and could not file three returns because TT said the version needed updates but the online update option said my version was updated. After an hour and half I had to completely redo my three taxes online to file. Best part was the service code I was given worked once, when i called back in for another code (which I was told I had to do) I waited another 50 min only to be credited $15 of the $119. So i paid the $85 for the download that did not work AND paid again to file tonight. Been using since 1995 but will be switching tax software next year.
Date published: 2023-04-19
Rated 5 out of 5 by
Great Visit Every Year from
Every Year Gets Better
I love using Turbo Tax it gives me the ability to go at my own pace and fool proof guides and pop ups and reviews ensuring accuracy make Turbo Tax a great way to file every year
All TurboTax® Offerings Reviews - Page 436
Date published: 2023-04-19
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Alicat28 from
TurboTax Is Still Worth the $$
I have used Turbo Tax for most of a decade now. It is clear, excellent user interface, myriad options for help, excellent details, fast.
Date published: 2023-04-19
Rated 3 out of 5 by
Whitneezy69 from
Not worth the money
I used the paid (100+$) version and It let me file without one of my tax forms being submitted, so I had to go back and fix It and re file. If I’m paying that much I don’t think I should have to do extra work because It didn’t alert me to something missing.
Date published: 2023-04-19
Rated 5 out of 5 by
CMG12 from
Huge Help
Spoke to 2 tax advisors and both I must say were very professional and very helpful. Highly recommend them to anyone needing assistance.
Date published: 2023-04-19
Rated 2 out of 5 by
horrible23 from
Trying to take money!
I didn't even use the upgrades and right as I was trying to file, it said I couldn't without and upgrade. So I had to pay $59 for an upgrade I didn't even use. Then the $39 to E-file popped up.... it's almost as if they refused to let me file without getting more and more money for themselves.
Date published: 2023-04-19
Rated 5 out of 5 by
jbizo from
Great Toll
Utilize Turbo Tax annually and found it to be very user friendly.
Date published: 2023-04-19
Rated 5 out of 5 by
Staa 23 from
Turbo Tax Is Easy to Use
I have very few questions that I cannot easily find answers to.
Date published: 2023-04-19
Rated 2 out of 5 by
djlefteye from
Need an online backup / retrieval
turbo tax is a good tool, it's often cheaper to buy a digital download or cd than online offering however there is no way to get an old copy of a return if you use digital download or cd. this is a major shortcoming of the solution. either make online the same price or an option to upload to your account.
Date published: 2023-04-19
Rated 1 out of 5 by
name112345 from
Screw this
I HATE Turbo tax. cost me 178 to file now that I am slightly above the poverty level. What It it EXTREMELY upsets me that the cost of turboax is 3/4ths of my return. So what is the point of even getting the return back. It is such a bad word cluster process to actually file my taxes through turbo tax and then I have to pay almost as much as my return. At that point the IRS can keep my return and save me the trouble of wasting my money on this website.
Date published: 2023-04-19
Rated 1 out of 5 by
Rob in TX from
TURBOTAX Let me down big this year
I bought the download version and could not file three returns because TT said the version needed updates but the online update option said my version was updated. After an hour and half I had to completely redo my three taxes online to file. Best part was the service code I was given worked once, when i called back in for another code (which I was told I had to do) I waited another 50 min only to be credited $15 of the $119. So i paid the $85 for the download that did not work AND paid again to file tonight. Been using since 1995 but will be switching tax software next year.
Date published: 2023-04-19
Rated 5 out of 5 by
Great Visit Every Year from
Every Year Gets Better
I love using Turbo Tax it gives me the ability to go at my own pace and fool proof guides and pop ups and reviews ensuring accuracy make Turbo Tax a great way to file every year
All TurboTax® Offerings Reviews - Page 436
Date published: 2023-04-19