TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 2 out of 5 by from Broken Features & Hidden Costs Several of the features intended to make life easier don't work. TurboTax was unable to automatically pull a single one of my bank account's tax form data. When I used the "upload document" option instead, the program doesn't recognize nonstandard form layouts, and you have to double check anything anyway. I found several mistakes on my Vanguard forms. Lastly, this was my first year where I had to file a state return, and TurboTax snuck in another $50 charge for the state return. How are state returns not included in the $90 "Premium" package. What a rip off.
Date published: 2021-04-13
Rated 5 out of 5 by from Streamlines a very complex and difficult process The Customer Service support with TurboTax Premier is exceptional. They are patient, knowledgeable and happy to help.
Date published: 2021-04-13
Rated 5 out of 5 by from Very convenient and reliable I enjoy the no hassle feeling I have when I complete mmy taxes
Date published: 2021-04-13
Rated 5 out of 5 by from Easiest way to do taxes This was my first time doing taxes completely on my own and Turbo Tax made it so easy and was very helpful.
Date published: 2021-04-13
Rated 5 out of 5 by from Easy and Intuitive! Very easy user flow, and made filing very smooth and efficient
Date published: 2021-04-13
Rated 5 out of 5 by from TurboTax: Much Easier than I expected I was really pleasantly surprised at how straightforward my rather complex federal and state tax returns were to construct and file. Especially pleased by the expert support provided along the way, both through help/FAQ and via an agent.
Date published: 2021-04-13
Rated 5 out of 5 by from great Turbotax guided me through to avoid unnecessary tax problems. I am recommending Turbo tax any one who need to file tax.
Date published: 2021-04-13
Rated 5 out of 5 by from Easy and Awesome It was fast and easy with easy steps and help guide if needed
Date published: 2021-04-13
Rated 5 out of 5 by from Thanks for making taxes easy! 3rd year in a row doing my taxes on TurboTax after doing other in person options that had me audited and owing the IRS. The system is pretty simple and even if there was a problem I faced, The Amazing 20 yr Expert Jaime was able to walk me through the rest of the process!
Date published: 2021-04-13
Rated 5 out of 5 by from Fast and Easy!!! Just fast and easy peasy!!!! As long as you don't have too many complicated issues, it is fast and easy to use. But even if you do, there are so many questions that can get answered, and the process is still pretty easy to use.
Date published: 2021-04-13
All TurboTax® Offerings Reviews - Page 436
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 2 out of 5 by from Broken Features & Hidden Costs Several of the features intended to make life easier don't work. TurboTax was unable to automatically pull a single one of my bank account's tax form data. When I used the "upload document" option instead, the program doesn't recognize nonstandard form layouts, and you have to double check anything anyway. I found several mistakes on my Vanguard forms. Lastly, this was my first year where I had to file a state return, and TurboTax snuck in another $50 charge for the state return. How are state returns not included in the $90 "Premium" package. What a rip off.
Date published: 2021-04-13
Rated 5 out of 5 by from Streamlines a very complex and difficult process The Customer Service support with TurboTax Premier is exceptional. They are patient, knowledgeable and happy to help.
Date published: 2021-04-13
Rated 5 out of 5 by from Very convenient and reliable I enjoy the no hassle feeling I have when I complete mmy taxes
Date published: 2021-04-13
Rated 5 out of 5 by from Easiest way to do taxes This was my first time doing taxes completely on my own and Turbo Tax made it so easy and was very helpful.
Date published: 2021-04-13
Rated 5 out of 5 by from Easy and Intuitive! Very easy user flow, and made filing very smooth and efficient
Date published: 2021-04-13
Rated 5 out of 5 by from TurboTax: Much Easier than I expected I was really pleasantly surprised at how straightforward my rather complex federal and state tax returns were to construct and file. Especially pleased by the expert support provided along the way, both through help/FAQ and via an agent.
Date published: 2021-04-13
Rated 5 out of 5 by from great Turbotax guided me through to avoid unnecessary tax problems. I am recommending Turbo tax any one who need to file tax.
Date published: 2021-04-13
Rated 5 out of 5 by from Easy and Awesome It was fast and easy with easy steps and help guide if needed
Date published: 2021-04-13
Rated 5 out of 5 by from Thanks for making taxes easy! 3rd year in a row doing my taxes on TurboTax after doing other in person options that had me audited and owing the IRS. The system is pretty simple and even if there was a problem I faced, The Amazing 20 yr Expert Jaime was able to walk me through the rest of the process!
Date published: 2021-04-13
Rated 5 out of 5 by from Fast and Easy!!! Just fast and easy peasy!!!! As long as you don't have too many complicated issues, it is fast and easy to use. But even if you do, there are so many questions that can get answered, and the process is still pretty easy to use.
Date published: 2021-04-13
All TurboTax® Offerings Reviews - Page 436