TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Wahoo for TurboTax Very thorough and easy to follow once you get the hang of it. I spoke at length with Charmine who was amazing.
Date published: 2021-03-03
Rated 4 out of 5 by from good fast and easy it was a easy program to use, and i enjoyed it
Date published: 2021-03-03
Rated 5 out of 5 by from Great and fairly easy I started using it last year with the help of a neighbor and this year I did it by myself
Date published: 2021-03-03
Rated 5 out of 5 by from Turbo tax is great Easy and fast to use, and never had to leave home. If something came up I could leave and return later.
Date published: 2021-03-03
Rated 1 out of 5 by from Too Expensive I have filed my taxes with TurboTax for several years now and it has always been free. They do not prepare you for hidden fees required due to needing one specific form. I had health insurance last year and because of that I had to pay 160 just to have my taxes filed. I already wasn't getting much back at all and they took over half of my return. I don't know if I will be using TurboTax next year or if I will find somewhere that won't charge an arm and a leg. This process was supposed to be free but instead I wasn't given a choice and was made to upgrade. It's outrageous and I am extremely disappointed.
Date published: 2021-03-03
Rated 5 out of 5 by from Very easy to follow Enjoyed doing taxes this year with the help of Turbo Tax. Was a very easy process to follow. Thank you.
Date published: 2021-03-03
Rated 5 out of 5 by from quick and easy awsome experience. needed to file quick and easy and they made it happen!
Date published: 2021-03-03
Rated 5 out of 5 by from Turbotax was excellent I am very happy with the Turbotax product. I was having a problem because I didn't have a 1099R this year due to the Cares Act and couldn't figure it out. So I asked for help, I gave them my number and they called back within 5 min. and they walked me through it, Kevin was awesome! Less then 10 minutes total to solve my issue.
Date published: 2021-03-03
Rated 5 out of 5 by from Never have trouble They have helped me every year FOR FREE and make sure I go over everything to make sure I get the most money I can back
Date published: 2021-03-03
Rated 1 out of 5 by from I only had to do this because of your lobbying I only had to use Turbotax because you pay congressmembers to not simplify our tax code.
Date published: 2021-03-03
All TurboTax® Offerings Reviews - Page 4348
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Wahoo for TurboTax Very thorough and easy to follow once you get the hang of it. I spoke at length with Charmine who was amazing.
Date published: 2021-03-03
Rated 4 out of 5 by from good fast and easy it was a easy program to use, and i enjoyed it
Date published: 2021-03-03
Rated 5 out of 5 by from Great and fairly easy I started using it last year with the help of a neighbor and this year I did it by myself
Date published: 2021-03-03
Rated 5 out of 5 by from Turbo tax is great Easy and fast to use, and never had to leave home. If something came up I could leave and return later.
Date published: 2021-03-03
Rated 1 out of 5 by from Too Expensive I have filed my taxes with TurboTax for several years now and it has always been free. They do not prepare you for hidden fees required due to needing one specific form. I had health insurance last year and because of that I had to pay 160 just to have my taxes filed. I already wasn't getting much back at all and they took over half of my return. I don't know if I will be using TurboTax next year or if I will find somewhere that won't charge an arm and a leg. This process was supposed to be free but instead I wasn't given a choice and was made to upgrade. It's outrageous and I am extremely disappointed.
Date published: 2021-03-03
Rated 5 out of 5 by from Very easy to follow Enjoyed doing taxes this year with the help of Turbo Tax. Was a very easy process to follow. Thank you.
Date published: 2021-03-03
Rated 5 out of 5 by from quick and easy awsome experience. needed to file quick and easy and they made it happen!
Date published: 2021-03-03
Rated 5 out of 5 by from Turbotax was excellent I am very happy with the Turbotax product. I was having a problem because I didn't have a 1099R this year due to the Cares Act and couldn't figure it out. So I asked for help, I gave them my number and they called back within 5 min. and they walked me through it, Kevin was awesome! Less then 10 minutes total to solve my issue.
Date published: 2021-03-03
Rated 5 out of 5 by from Never have trouble They have helped me every year FOR FREE and make sure I go over everything to make sure I get the most money I can back
Date published: 2021-03-03
Rated 1 out of 5 by from I only had to do this because of your lobbying I only had to use Turbotax because you pay congressmembers to not simplify our tax code.
Date published: 2021-03-03
All TurboTax® Offerings Reviews - Page 4348