TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

(4.6/5 | 294025 reviews)
Star ratings are from 2022
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Rated 3 out of 5 by from it was okay Okay part of my issue is my fault. When they asked if I received my 1095 C form I clicked yes and boy 3 hours later with help of their support ( which was very helpful) I was able to figure it out
Date published: 2022-03-21
Rated 5 out of 5 by from Will keep using Turbo Tax I have used Turbo Tax for years, no plan to change any time soon.
Date published: 2022-03-21
Rated 5 out of 5 by from I had an awesome experience Melissa was great to work with, she was patient and had good tips, she noticed that I needed to amend my 2020 taxes, and she reminded me to be cognizant of the expiration of offer
Date published: 2022-03-21
Rated 5 out of 5 by from Easy for First Time Filers TurboTax laid out everything that I needed to know, and even had the option to explain why certain forms affected my return the way that they did!
Date published: 2022-03-21
Rated 5 out of 5 by from Finished I've used Turbo Tax for years. I always opt for the "Guide me through it" before I answer the questions, sometimes I think I could dispense with but I like the feeling that Turbo Tax has my back and keeps me from missing something. It is very thorough.
Date published: 2022-03-21
Rated 5 out of 5 by from Turbo tax is easy Easy enough to use with prompts and information available as you go through the process
Date published: 2022-03-21
Rated 5 out of 5 by from Turbo Tax I like doing my own taxes. Have never felt comfortable with the idea of just turning over my documents to a stranger . I feel that if you don't understand the system, how would you know what documents are needed to file the forms and get the proper deductions. I can generally do a search online and find an explanation for any questions that I have on how or what to enter on the forms.
Date published: 2022-03-21
Rated 5 out of 5 by from 1st Time User First time using Turbo Tax myself and it was so easy
Date published: 2022-03-21
Rated 3 out of 5 by from turbotax - does not direct you to answers thank God for Emily in support or I would have never been able to complete taxes this year.
Date published: 2022-03-21
Rated 5 out of 5 by from EASY TO USE FOR PEOPLE WHO DO TAXES ON THEIR OWN. BEEN USING TURBOTAX SINCE 2008. GREAT PRODUCT, AND VERY EASY TO USE.
Date published: 2022-03-21
All TurboTax® Offerings Reviews - Page 4348
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from it was okay Okay part of my issue is my fault. When they asked if I received my 1095 C form I clicked yes and boy 3 hours later with help of their support ( which was very helpful) I was able to figure it out
Date published: 2022-03-21
Rated 5 out of 5 by from Will keep using Turbo Tax I have used Turbo Tax for years, no plan to change any time soon.
Date published: 2022-03-21
Rated 5 out of 5 by from I had an awesome experience Melissa was great to work with, she was patient and had good tips, she noticed that I needed to amend my 2020 taxes, and she reminded me to be cognizant of the expiration of offer
Date published: 2022-03-21
Rated 5 out of 5 by from Easy for First Time Filers TurboTax laid out everything that I needed to know, and even had the option to explain why certain forms affected my return the way that they did!
Date published: 2022-03-21
Rated 5 out of 5 by from Finished I've used Turbo Tax for years. I always opt for the "Guide me through it" before I answer the questions, sometimes I think I could dispense with but I like the feeling that Turbo Tax has my back and keeps me from missing something. It is very thorough.
Date published: 2022-03-21
Rated 5 out of 5 by from Turbo tax is easy Easy enough to use with prompts and information available as you go through the process
Date published: 2022-03-21
Rated 5 out of 5 by from Turbo Tax I like doing my own taxes. Have never felt comfortable with the idea of just turning over my documents to a stranger . I feel that if you don't understand the system, how would you know what documents are needed to file the forms and get the proper deductions. I can generally do a search online and find an explanation for any questions that I have on how or what to enter on the forms.
Date published: 2022-03-21
Rated 5 out of 5 by from 1st Time User First time using Turbo Tax myself and it was so easy
Date published: 2022-03-21
Rated 3 out of 5 by from turbotax - does not direct you to answers thank God for Emily in support or I would have never been able to complete taxes this year.
Date published: 2022-03-21
Rated 5 out of 5 by from EASY TO USE FOR PEOPLE WHO DO TAXES ON THEIR OWN. BEEN USING TURBOTAX SINCE 2008. GREAT PRODUCT, AND VERY EASY TO USE.
Date published: 2022-03-21
All TurboTax® Offerings Reviews - Page 4348