TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294016 reviews)
Star ratings are from 2022
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Rated 1 out of 5 by
DJ Smurf from
TurboTax used to be free. Completely free
What is this now charging to file the state taxes? You are advertising states that it is free to file through this service. you need to revise these commercials and advertisements so that people are not surprised at the end of the whole process.
Date published: 2023-01-26
Rated 5 out of 5 by
MommaMack21 from
I love turbo tax
As a young adult who doesn’t get taught how to do taxes or anything like in school, I love turbo tax. It’s easy to understand, it’s clear, and the help is amazing!
Date published: 2023-01-26
Rated 1 out of 5 by
xocassidy from
Lots of hidden fees and charges
Literally was forced to use the deluxe version because my employer contributes to my HSA and I don't. You don't need to report your HSA on taxes but due to having one wasn't able to get around that with the free version and had no choice to use the deluxe. $39 for federal, $39 for state, and $39 if you want it taken out of your return for a total of $117 just to file your taxes when I was only getting $482 back in total is ridiculous. Decided to pay with card instead to save that extra $39 just to be charged 84.24 in total because of $6 in added taxes. What a joke. Very displeased.
Date published: 2023-01-26
Rated 5 out of 5 by
Hfsthct from
Great
Like it great way to file ...jbc byuhfyrhvfujr ... ...
Date published: 2023-01-26
Rated 1 out of 5 by
Esmith23 from
sucked
I was forced to upgrade my package when I didn't want to
Date published: 2023-01-26
Rated 5 out of 5 by
Queen Scarlett from
Turbo Tax is Awesome
I have been a member for over 10nyears and I love them
Date published: 2023-01-26
Rated 5 out of 5 by
indescribable from
Great Job,Highly Reccommend!
Very thorough and sweet. Answered and explained all of my questions. I would love to have them again.
Date published: 2023-01-26
Rated 5 out of 5 by
Manny 1965 from
2022 SR Return
Very easy to work with and NO issues in filing my taxes!
Date published: 2023-01-26
Rated 5 out of 5 by
null from
Always quick and easy!
TurboTax has never let me down. Super easy to use and always efficient. I feel good every year after I’ve used TurboTax.
Date published: 2023-01-26
Rated 5 out of 5 by
Lilycat71 from
Doesn't take long
Was done filing my taxes in 14 minutes! So glad I have turbo tax
All TurboTax® Offerings Reviews - Page 4347
Date published: 2023-01-26
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 1 out of 5 by
DJ Smurf from
TurboTax used to be free. Completely free
What is this now charging to file the state taxes? You are advertising states that it is free to file through this service. you need to revise these commercials and advertisements so that people are not surprised at the end of the whole process.
Date published: 2023-01-26
Rated 5 out of 5 by
MommaMack21 from
I love turbo tax
As a young adult who doesn’t get taught how to do taxes or anything like in school, I love turbo tax. It’s easy to understand, it’s clear, and the help is amazing!
Date published: 2023-01-26
Rated 1 out of 5 by
xocassidy from
Lots of hidden fees and charges
Literally was forced to use the deluxe version because my employer contributes to my HSA and I don't. You don't need to report your HSA on taxes but due to having one wasn't able to get around that with the free version and had no choice to use the deluxe. $39 for federal, $39 for state, and $39 if you want it taken out of your return for a total of $117 just to file your taxes when I was only getting $482 back in total is ridiculous. Decided to pay with card instead to save that extra $39 just to be charged 84.24 in total because of $6 in added taxes. What a joke. Very displeased.
Date published: 2023-01-26
Rated 5 out of 5 by
Hfsthct from
Great
Like it great way to file ...jbc byuhfyrhvfujr ... ...
Date published: 2023-01-26
Rated 1 out of 5 by
Esmith23 from
sucked
I was forced to upgrade my package when I didn't want to
Date published: 2023-01-26
Rated 5 out of 5 by
Queen Scarlett from
Turbo Tax is Awesome
I have been a member for over 10nyears and I love them
Date published: 2023-01-26
Rated 5 out of 5 by
indescribable from
Great Job,Highly Reccommend!
Very thorough and sweet. Answered and explained all of my questions. I would love to have them again.
Date published: 2023-01-26
Rated 5 out of 5 by
Manny 1965 from
2022 SR Return
Very easy to work with and NO issues in filing my taxes!
Date published: 2023-01-26
Rated 5 out of 5 by
null from
Always quick and easy!
TurboTax has never let me down. Super easy to use and always efficient. I feel good every year after I’ve used TurboTax.
Date published: 2023-01-26
Rated 5 out of 5 by
Lilycat71 from
Doesn't take long
Was done filing my taxes in 14 minutes! So glad I have turbo tax
All TurboTax® Offerings Reviews - Page 4347
Date published: 2023-01-26