TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 2 out of 5 by from Turbo tax live assist poor Compared to prior years - live help seemed unsure of their answers. The last question I had, the call dropped and they never called me back . I figured out the issue myself , despite call my request for a call back being unanswered. With the cost of Turbo tax now, I will be taking my taxes to a professional next year, since I did not get the assistance I needed anyway
Date published: 2022-03-21
Rated 5 out of 5 by from awesome great quick experience. calm and professional.. very helpful
Date published: 2022-03-21
Rated 5 out of 5 by from TurboTax is Super easy to use! Turbo Tax has made filing super easy. This last year I worked for myself and was intimidated by filing 1099 taxes, but turbo made the whole process straight forward.
Date published: 2022-03-21
Rated 2 out of 5 by from Updater Does Not Work Fatal Error occurred each time Updater Program ran and suggested solutions did not solve the problem. I had to reinstall Turbo Tax each time I needed to submit a tax return. The last return I tried to submit I had to install the program on another computer. I have been using Turbo Tax for many many years without problems, but this was extremely frustrating.
Date published: 2022-03-21
Rated 5 out of 5 by from Turbo Tax is amazing /The only tax service I'll ever use.. Outstanding!
Date published: 2022-03-21
Rated 5 out of 5 by from Good app Got job done. Pleased with my results. Thank you turbo tax
Date published: 2022-03-21
Rated 5 out of 5 by from Turbo Tax Is the way to go Very Friendly Happy I went with them again this year...
Date published: 2022-03-21
Rated 5 out of 5 by from AWSOME IT WAS EASY TO DO AND THE PROCESS WAS QUICK, I WILL CONTINUE TO USE TURBO TAX
Date published: 2022-03-21
Rated 4 out of 5 by from Problems 1) Instructions for form 1116 inadequate. 2) Payment for e-file of state tax return did not work and required 45 minute call to resolve. I feel that the state filling fee should be refunded under the circumstances.
Date published: 2022-03-21
Rated 1 out of 5 by from TurboTax keep rejecting my state return I type everything correctly and yet it keep getting refused. I even had 2 people to check to make sure yet it still got rejected.
Date published: 2022-03-21
All TurboTax® Offerings Reviews - Page 4346
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Turbo tax live assist poor Compared to prior years - live help seemed unsure of their answers. The last question I had, the call dropped and they never called me back . I figured out the issue myself , despite call my request for a call back being unanswered. With the cost of Turbo tax now, I will be taking my taxes to a professional next year, since I did not get the assistance I needed anyway
Date published: 2022-03-21
Rated 5 out of 5 by from awesome great quick experience. calm and professional.. very helpful
Date published: 2022-03-21
Rated 5 out of 5 by from TurboTax is Super easy to use! Turbo Tax has made filing super easy. This last year I worked for myself and was intimidated by filing 1099 taxes, but turbo made the whole process straight forward.
Date published: 2022-03-21
Rated 2 out of 5 by from Updater Does Not Work Fatal Error occurred each time Updater Program ran and suggested solutions did not solve the problem. I had to reinstall Turbo Tax each time I needed to submit a tax return. The last return I tried to submit I had to install the program on another computer. I have been using Turbo Tax for many many years without problems, but this was extremely frustrating.
Date published: 2022-03-21
Rated 5 out of 5 by from Turbo Tax is amazing /The only tax service I'll ever use.. Outstanding!
Date published: 2022-03-21
Rated 5 out of 5 by from Good app Got job done. Pleased with my results. Thank you turbo tax
Date published: 2022-03-21
Rated 5 out of 5 by from Turbo Tax Is the way to go Very Friendly Happy I went with them again this year...
Date published: 2022-03-21
Rated 5 out of 5 by from AWSOME IT WAS EASY TO DO AND THE PROCESS WAS QUICK, I WILL CONTINUE TO USE TURBO TAX
Date published: 2022-03-21
Rated 4 out of 5 by from Problems 1) Instructions for form 1116 inadequate. 2) Payment for e-file of state tax return did not work and required 45 minute call to resolve. I feel that the state filling fee should be refunded under the circumstances.
Date published: 2022-03-21
Rated 1 out of 5 by from TurboTax keep rejecting my state return I type everything correctly and yet it keep getting refused. I even had 2 people to check to make sure yet it still got rejected.
Date published: 2022-03-21
All TurboTax® Offerings Reviews - Page 4346