TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

(4.6/5 | 294023 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from I have confidence in Turbo Tax by Intuit I have used Turbo Tac by Intuit for the past 7 years and did our family's taxes with no problem. This year our taxes were more complicated and we used a tax expert to do them. She was very competent although the process took much longer and communication could have been a little better. In retrospect, it is more important to me to have them done thoroughly vs. speaking with the tax expert each day.
Date published: 2022-03-21
Rated 5 out of 5 by from TurboTax Live Expert service is great! This year I had a set of life circumstances that made me very confused about how to properly manage my return. TurboTax's live expert service was incredibly helpful in walking me through the necessary details and finalizing my return!
Date published: 2022-03-21
Rated 4 out of 5 by from High quality as always EXCEPT for missing forms! I recently switched back to Turbo Tax from a competitor that had incorrect calculations forcing me to redo 3 years of taxes. As always, Turbo Tax was quick and easy and accurate... UNTIL I found it didn't yet have form 1116 (foreign tax credit) and form K-3 (foreign tax details for K-1). After monitoring the very active forums, I finally gave up and manually worked around the missing forms. This was partially due to the IRS being very late in releasing these new forms, but Turbo Tax should have made these issues much more clear very early on and provided some workarounds other than "wait for our programming to catch up just 2 weeks before your taxes are due"... I finally filed by basically giving up on the foreign tax credit and donating more $ to the IRS...
Date published: 2022-03-21
Rated 5 out of 5 by from Place for Crypto and NFT problem solved Turbo Tax is a great place for you if you are struggling with your crypto and NFT taxes. Their staff is great and patients as you may have questions that you are confused on. But their full service would've been better if they can just accept the crypto transaction files and everything being taking care of from there. Their service is great and I'm very appreciated.
Date published: 2022-03-21
Rated 5 out of 5 by from The best ! So easy and helpful thank you turbo tax! I’ve used this every year And I reached a new tax bracket this year!!!
Date published: 2022-03-21
Rated 5 out of 5 by from Love working with TurboTax This is the first time I had no one to file for me, I guess because of covid. But this turned out to be better for me! I didn't have to lift a finger.
Date published: 2022-03-21
Rated 5 out of 5 by from TurboTax was fast and efficient I was able to get paired with someone to file my taxes promptly, I answered when I could and my taxes were filed fast. I had an overall positive experience
Date published: 2022-03-21
Rated 5 out of 5 by from 2021 The procedure is pretty easy to follow once you have used the software
Date published: 2022-03-21
Rated 4 out of 5 by from it does the job It's sometimes hard to find sources of entries. I wish I could go back in another year just to print another copy and not have to do irrelevant updates since the return was already filed
Date published: 2022-03-21
Rated 5 out of 5 by from So easy to use for simple returns! Now that I no longer need to do itemized deductions, using TurboTax to do both federal and state returns was SO easy. It took less than 20 minutes.
Date published: 2022-03-21
All TurboTax® Offerings Reviews - Page 4337
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from I have confidence in Turbo Tax by Intuit I have used Turbo Tac by Intuit for the past 7 years and did our family's taxes with no problem. This year our taxes were more complicated and we used a tax expert to do them. She was very competent although the process took much longer and communication could have been a little better. In retrospect, it is more important to me to have them done thoroughly vs. speaking with the tax expert each day.
Date published: 2022-03-21
Rated 5 out of 5 by from TurboTax Live Expert service is great! This year I had a set of life circumstances that made me very confused about how to properly manage my return. TurboTax's live expert service was incredibly helpful in walking me through the necessary details and finalizing my return!
Date published: 2022-03-21
Rated 4 out of 5 by from High quality as always EXCEPT for missing forms! I recently switched back to Turbo Tax from a competitor that had incorrect calculations forcing me to redo 3 years of taxes. As always, Turbo Tax was quick and easy and accurate... UNTIL I found it didn't yet have form 1116 (foreign tax credit) and form K-3 (foreign tax details for K-1). After monitoring the very active forums, I finally gave up and manually worked around the missing forms. This was partially due to the IRS being very late in releasing these new forms, but Turbo Tax should have made these issues much more clear very early on and provided some workarounds other than "wait for our programming to catch up just 2 weeks before your taxes are due"... I finally filed by basically giving up on the foreign tax credit and donating more $ to the IRS...
Date published: 2022-03-21
Rated 5 out of 5 by from Place for Crypto and NFT problem solved Turbo Tax is a great place for you if you are struggling with your crypto and NFT taxes. Their staff is great and patients as you may have questions that you are confused on. But their full service would've been better if they can just accept the crypto transaction files and everything being taking care of from there. Their service is great and I'm very appreciated.
Date published: 2022-03-21
Rated 5 out of 5 by from The best ! So easy and helpful thank you turbo tax! I’ve used this every year And I reached a new tax bracket this year!!!
Date published: 2022-03-21
Rated 5 out of 5 by from Love working with TurboTax This is the first time I had no one to file for me, I guess because of covid. But this turned out to be better for me! I didn't have to lift a finger.
Date published: 2022-03-21
Rated 5 out of 5 by from TurboTax was fast and efficient I was able to get paired with someone to file my taxes promptly, I answered when I could and my taxes were filed fast. I had an overall positive experience
Date published: 2022-03-21
Rated 5 out of 5 by from 2021 The procedure is pretty easy to follow once you have used the software
Date published: 2022-03-21
Rated 4 out of 5 by from it does the job It's sometimes hard to find sources of entries. I wish I could go back in another year just to print another copy and not have to do irrelevant updates since the return was already filed
Date published: 2022-03-21
Rated 5 out of 5 by from So easy to use for simple returns! Now that I no longer need to do itemized deductions, using TurboTax to do both federal and state returns was SO easy. It took less than 20 minutes.
Date published: 2022-03-21
All TurboTax® Offerings Reviews - Page 4337