TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.
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TurboTax Online
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Rated 1 out of 5 by
Liq Mahdiq from
Surprise Another Fee!!
After asking me a million times if I want to upgrade, you then tell me I have to upgrade. Then you tack on another fee and another fee an all of a sudden I am paying $180 for your "free service" just to get back a few dollars on my taxes.
Date published: 2021-03-11
Rated 2 out of 5 by
DayCee from
First time user
I am a first time user. I was recommended to use the "free" service. To be able to receive all of your all of your deductibles and credits, you will have to pay more. If you have a dependent, you will have to upgrade your package. It seems as though I had no choice, but to choose multiple packages to receive my full refund and it ended up being deducted from my refund either way. Also, at the end, to e-file, there is an additional cost.
Date published: 2021-03-11
Rated 5 out of 5 by
Luke40 from
Program is easy to follow
It was hard to get answers for questions. I would ask a question and the system would bring up questions that were similar but not answering the question.
Date published: 2021-03-11
Rated 5 out of 5 by
Ndndave from
Turbotax is great
Saved me a big headache trying to get my stimulus packages
Date published: 2021-03-11
Rated 5 out of 5 by
max14555555555 from
TURBO TAX IS GREAT
it was great! and I loved using it because it was so easy
Date published: 2021-03-11
Rated 5 out of 5 by
pgre136 from
turbo tax is a great tax services for beginners
it is an easy way to do taxes. i am a beginner, and it was easy for me despite no experience doing taxes.
Date published: 2021-03-11
Rated 5 out of 5 by
pothole2021 from
Worked well
Always enjoy using this program do wish that schedule c could be larger
Date published: 2021-03-11
Rated 5 out of 5 by
Cliffmm from
Turbo Tax gets better every year.
I have used TT for decades. It gets easier and more efficient every year. I have recommended the system to many friends. The accuracy and explanations are extremely easy to use. Thank you.
Date published: 2021-03-11
Rated 2 out of 5 by
Btweet79 from
Charged more than I was quoted
I was quoted $40 but somehow charged $140... I paid through paypal and it didn't show the final total. I thought after I approved the transaction in paypal that it would bring me back to TurboTax to finalize, but it finalized through paypal and then told me the final fee after. Wasn't pleased to spend almost the amount I got back in taxes...
Date published: 2021-03-11
Rated 4 out of 5 by
moscowengnr3 from
generally works
I have used it for several years. Works well, except for a few quirks. Wished the electronic filing worked - this is second company 1065 I filed and neither could be filed electronically.
All TurboTax® Offerings Reviews - Page 4336
Date published: 2021-03-11
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 1 out of 5 by
Liq Mahdiq from
Surprise Another Fee!!
After asking me a million times if I want to upgrade, you then tell me I have to upgrade. Then you tack on another fee and another fee an all of a sudden I am paying $180 for your "free service" just to get back a few dollars on my taxes.
Date published: 2021-03-11
Rated 2 out of 5 by
DayCee from
First time user
I am a first time user. I was recommended to use the "free" service. To be able to receive all of your all of your deductibles and credits, you will have to pay more. If you have a dependent, you will have to upgrade your package. It seems as though I had no choice, but to choose multiple packages to receive my full refund and it ended up being deducted from my refund either way. Also, at the end, to e-file, there is an additional cost.
Date published: 2021-03-11
Rated 5 out of 5 by
Luke40 from
Program is easy to follow
It was hard to get answers for questions. I would ask a question and the system would bring up questions that were similar but not answering the question.
Date published: 2021-03-11
Rated 5 out of 5 by
Ndndave from
Turbotax is great
Saved me a big headache trying to get my stimulus packages
Date published: 2021-03-11
Rated 5 out of 5 by
max14555555555 from
TURBO TAX IS GREAT
it was great! and I loved using it because it was so easy
Date published: 2021-03-11
Rated 5 out of 5 by
pgre136 from
turbo tax is a great tax services for beginners
it is an easy way to do taxes. i am a beginner, and it was easy for me despite no experience doing taxes.
Date published: 2021-03-11
Rated 5 out of 5 by
pothole2021 from
Worked well
Always enjoy using this program do wish that schedule c could be larger
Date published: 2021-03-11
Rated 5 out of 5 by
Cliffmm from
Turbo Tax gets better every year.
I have used TT for decades. It gets easier and more efficient every year. I have recommended the system to many friends. The accuracy and explanations are extremely easy to use. Thank you.
Date published: 2021-03-11
Rated 2 out of 5 by
Btweet79 from
Charged more than I was quoted
I was quoted $40 but somehow charged $140... I paid through paypal and it didn't show the final total. I thought after I approved the transaction in paypal that it would bring me back to TurboTax to finalize, but it finalized through paypal and then told me the final fee after. Wasn't pleased to spend almost the amount I got back in taxes...
Date published: 2021-03-11
Rated 4 out of 5 by
moscowengnr3 from
generally works
I have used it for several years. Works well, except for a few quirks. Wished the electronic filing worked - this is second company 1065 I filed and neither could be filed electronically.
All TurboTax® Offerings Reviews - Page 4336
Date published: 2021-03-11