TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from TurboTax easy and free! Simple to use and help tabs available for each entry.
Date published: 2023-02-26
Rated 5 out of 5 by from Outstanding Great and easy-to-follow instructions. Excellent advice and tax credit information,
Date published: 2023-02-26
Rated 5 out of 5 by from Very helpful for tax prep Great tool to work with. Makes taxes easy and asks good questions.
Date published: 2023-02-26
Rated 5 out of 5 by from Can't go wrong with TurboTax Took longer not thought it would originally do but in the end I was very satisfied now it's done and I ain't got to worry about it until it's deposited into my account thank you
Date published: 2023-02-26
Rated 5 out of 5 by from Very Good Job Turbo Tax Call help was excellent and very good experience!!
Date published: 2023-02-26
Rated 4 out of 5 by from good it is okay, i made too much money last year ad had to pay
Date published: 2023-02-26
Rated 5 out of 5 by from Turbotax User for Years. Easy to use. Very accurate. Helpful tips and explanations.
Date published: 2023-02-26
Rated 1 out of 5 by from TurboTax Botched My Return! TurboTax couldn't handle complex concepts like dates and numbers on a form, so I needed to build my own spreadsheet just to file my return. Encountered a confusing message and contacted a support, but they were unable to figure out a solution and I continue to deal with the IRS directly regarding TurboTax's failings.
Date published: 2023-02-26
Rated 2 out of 5 by from Not the greatest experience Waited over 2 hours to use the Turbo Tax Agent to prepare my tax forms. Some technological glitch, and never heard from her again. Tried calling and connected with another agent who handed me off to the previous agent who never responded. Left that system and did them myself in 1 hour 44 minutes. However, took another 30 minutes to do the checkout process.
Date published: 2023-02-26
Rated 5 out of 5 by from Turbo Tax is great! Filing was quick and had easy to follow directions.
Date published: 2023-02-26
All TurboTax® Offerings Reviews - Page 4332
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax easy and free! Simple to use and help tabs available for each entry.
Date published: 2023-02-26
Rated 5 out of 5 by from Outstanding Great and easy-to-follow instructions. Excellent advice and tax credit information,
Date published: 2023-02-26
Rated 5 out of 5 by from Very helpful for tax prep Great tool to work with. Makes taxes easy and asks good questions.
Date published: 2023-02-26
Rated 5 out of 5 by from Can't go wrong with TurboTax Took longer not thought it would originally do but in the end I was very satisfied now it's done and I ain't got to worry about it until it's deposited into my account thank you
Date published: 2023-02-26
Rated 5 out of 5 by from Very Good Job Turbo Tax Call help was excellent and very good experience!!
Date published: 2023-02-26
Rated 4 out of 5 by from good it is okay, i made too much money last year ad had to pay
Date published: 2023-02-26
Rated 5 out of 5 by from Turbotax User for Years. Easy to use. Very accurate. Helpful tips and explanations.
Date published: 2023-02-26
Rated 1 out of 5 by from TurboTax Botched My Return! TurboTax couldn't handle complex concepts like dates and numbers on a form, so I needed to build my own spreadsheet just to file my return. Encountered a confusing message and contacted a support, but they were unable to figure out a solution and I continue to deal with the IRS directly regarding TurboTax's failings.
Date published: 2023-02-26
Rated 2 out of 5 by from Not the greatest experience Waited over 2 hours to use the Turbo Tax Agent to prepare my tax forms. Some technological glitch, and never heard from her again. Tried calling and connected with another agent who handed me off to the previous agent who never responded. Left that system and did them myself in 1 hour 44 minutes. However, took another 30 minutes to do the checkout process.
Date published: 2023-02-26
Rated 5 out of 5 by from Turbo Tax is great! Filing was quick and had easy to follow directions.
Date published: 2023-02-26
All TurboTax® Offerings Reviews - Page 4332