TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Excellent I have used Turbo Tax many times and always very pleased with it
Date published: 2021-03-04
Rated 4 out of 5 by from Its good Little confusing for first time filing alone. But with live help I was able to do so.
Date published: 2021-03-04
Rated 3 out of 5 by from Fair My sister is in a nursing home and paid over $107,000 for her care. Her tax return should have been free.
Date published: 2021-03-04
Rated 2 out of 5 by from Login is PAINFUL!!!!! The step-by-step process to complete a return is fine but the login is a nightmare. It tells me I have to choose a new password so I do that. Then I try to login again and I go in circles. It doesn't allow the new password I've set, very frustrating. This isn't the first time I've had trouble with this issue. Not user friendly
Date published: 2021-03-04
Rated 4 out of 5 by from Great, But Good overall but issue with acknowledging store purchase with online use
Date published: 2021-03-04
Rated 5 out of 5 by from Thanks TurboTax Easy interface. I used the ask for help option and the representative was super helpful. I loved being able to share my screen and get clear instructions of how to fix the problem I was encountering.
Date published: 2021-03-04
Rated 5 out of 5 by from Emily was great to work with. Emily was prompt and knowledgeable and great to work with.
Date published: 2021-03-04
Rated 5 out of 5 by from Absolutely a great experience! It was very fast and efficient. Great results! Nice and easy.
Date published: 2021-03-04
Rated 5 out of 5 by from Turbo Tax is GREAT!!!!! Turbo tax was so easy to navigate and the fact that I didn't have to stress was AWESOME
Date published: 2021-03-04
Rated 4 out of 5 by from its ok took too long to get ii fixed the deferred fix was slow
Date published: 2021-03-04
All TurboTax® Offerings Reviews - Page 4330
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Excellent I have used Turbo Tax many times and always very pleased with it
Date published: 2021-03-04
Rated 4 out of 5 by from Its good Little confusing for first time filing alone. But with live help I was able to do so.
Date published: 2021-03-04
Rated 3 out of 5 by from Fair My sister is in a nursing home and paid over $107,000 for her care. Her tax return should have been free.
Date published: 2021-03-04
Rated 2 out of 5 by from Login is PAINFUL!!!!! The step-by-step process to complete a return is fine but the login is a nightmare. It tells me I have to choose a new password so I do that. Then I try to login again and I go in circles. It doesn't allow the new password I've set, very frustrating. This isn't the first time I've had trouble with this issue. Not user friendly
Date published: 2021-03-04
Rated 4 out of 5 by from Great, But Good overall but issue with acknowledging store purchase with online use
Date published: 2021-03-04
Rated 5 out of 5 by from Thanks TurboTax Easy interface. I used the ask for help option and the representative was super helpful. I loved being able to share my screen and get clear instructions of how to fix the problem I was encountering.
Date published: 2021-03-04
Rated 5 out of 5 by from Emily was great to work with. Emily was prompt and knowledgeable and great to work with.
Date published: 2021-03-04
Rated 5 out of 5 by from Absolutely a great experience! It was very fast and efficient. Great results! Nice and easy.
Date published: 2021-03-04
Rated 5 out of 5 by from Turbo Tax is GREAT!!!!! Turbo tax was so easy to navigate and the fact that I didn't have to stress was AWESOME
Date published: 2021-03-04
Rated 4 out of 5 by from its ok took too long to get ii fixed the deferred fix was slow
Date published: 2021-03-04
All TurboTax® Offerings Reviews - Page 4330