TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
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Rated 2 out of 5 by from Turbo Tax is Total Frustration for a New User Turbo Tax needs a user manual that can be reviewed prior to starting the program. Too many surprises in the program that lead to problems and frustration. This from someone who did their own taxes for 40 years and has worked with computer programs on the job for 35 years. Also encountered a customer service person who provided incorrect information.
Date published: 2023-04-04
Rated 4 out of 5 by from nice and easy Will Continue to always use Turbo Tax, Fast service very helpful!
Date published: 2023-04-04
Rated 5 out of 5 by from Turbo Tax makes easy to file taxes every year. I have been using Turbo Tax for a very long time. It imports information from the prior year. It also allows importing of information from financial institutions. It's good for new or experienced tax filers by answering the questions or selecting the portion you want to work on, which allows flexibility for completing the return easily.
Date published: 2023-04-04
Rated 5 out of 5 by from Love Turbo Tax I've used Turbo Tax for many years and have had only good experiences.
Date published: 2023-04-04
Rated 4 out of 5 by from Great service, just too expensive Great UI. Great service. Great presentation for the complicated information, great tooltip pieces of information. I just wish I weren't so broke, and felt the cost of these services so much. I guess it's a rock and hard place kind of thing, but stoneofaPEACH if prices for TurboTax services didn't jump each year for the past two years!
Date published: 2023-04-04
Rated 5 out of 5 by from turbo tax does the job year after year. Turbo tax delivers year after year finding all the forms i need to properly file tax returns each year.
Date published: 2023-04-04
Rated 5 out of 5 by from tax return I have been using Turbo Tax for 12 plus years and never have a problem. It is easy to use and understand.
Date published: 2023-04-04
Rated 3 out of 5 by from Easy to Use until you file I have used Turbo Tax for many years. It is easy to use until you go to file. This is the second year in a row where I have had to contact the help center to get them filed. It says I can have my fees deducted from from my refund, but I ended up having to pay the Turbo Tax bill by credit card before my taxes would be submitted.
Date published: 2023-04-04
Rated 5 out of 5 by from Taxes are so easy now It walks you through the process easily. I feel confident that my taxes are done correctly.
Date published: 2023-04-04
Rated 5 out of 5 by from Have used a long time and still not disappointed It is almost fun to do taxes with Turbotax. They ask (almost all) clear and understandable questions. Although our return is complex it is over in a couple of hours. I can't imagine it being easier by any other means.
Date published: 2023-04-04
All TurboTax® Offerings Reviews - Page 4328
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Turbo Tax is Total Frustration for a New User Turbo Tax needs a user manual that can be reviewed prior to starting the program. Too many surprises in the program that lead to problems and frustration. This from someone who did their own taxes for 40 years and has worked with computer programs on the job for 35 years. Also encountered a customer service person who provided incorrect information.
Date published: 2023-04-04
Rated 4 out of 5 by from nice and easy Will Continue to always use Turbo Tax, Fast service very helpful!
Date published: 2023-04-04
Rated 5 out of 5 by from Turbo Tax makes easy to file taxes every year. I have been using Turbo Tax for a very long time. It imports information from the prior year. It also allows importing of information from financial institutions. It's good for new or experienced tax filers by answering the questions or selecting the portion you want to work on, which allows flexibility for completing the return easily.
Date published: 2023-04-04
Rated 5 out of 5 by from Love Turbo Tax I've used Turbo Tax for many years and have had only good experiences.
Date published: 2023-04-04
Rated 4 out of 5 by from Great service, just too expensive Great UI. Great service. Great presentation for the complicated information, great tooltip pieces of information. I just wish I weren't so broke, and felt the cost of these services so much. I guess it's a rock and hard place kind of thing, but stoneofaPEACH if prices for TurboTax services didn't jump each year for the past two years!
Date published: 2023-04-04
Rated 5 out of 5 by from turbo tax does the job year after year. Turbo tax delivers year after year finding all the forms i need to properly file tax returns each year.
Date published: 2023-04-04
Rated 5 out of 5 by from tax return I have been using Turbo Tax for 12 plus years and never have a problem. It is easy to use and understand.
Date published: 2023-04-04
Rated 3 out of 5 by from Easy to Use until you file I have used Turbo Tax for many years. It is easy to use until you go to file. This is the second year in a row where I have had to contact the help center to get them filed. It says I can have my fees deducted from from my refund, but I ended up having to pay the Turbo Tax bill by credit card before my taxes would be submitted.
Date published: 2023-04-04
Rated 5 out of 5 by from Taxes are so easy now It walks you through the process easily. I feel confident that my taxes are done correctly.
Date published: 2023-04-04
Rated 5 out of 5 by from Have used a long time and still not disappointed It is almost fun to do taxes with Turbotax. They ask (almost all) clear and understandable questions. Although our return is complex it is over in a couple of hours. I can't imagine it being easier by any other means.
Date published: 2023-04-04
All TurboTax® Offerings Reviews - Page 4328