TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 2 out of 5 by from Worst year preparing taxes. Serious problems updating the tax program was not there I had to use turbo tax support and your "helpers" were not there for several weeks. Seems the software didn't work for windows based application with out special access
Date published: 2022-03-14
Rated 3 out of 5 by from Puzzled by Missing State Form I was disappointed to find that a required attachment to my Maryland tax return (Form 502SU) that was present in an earlier draft version of the return was not there in the final version. I was also disappointed that I was unable to reach a live support agent when I called to report this problem.
Date published: 2022-03-14
Rated 5 out of 5 by from Turbo Tax is Wonderful! I use Turbo Tax to prepare my taxes every year. It makes it easy and convenient to file and is easy to use.
Date published: 2022-03-14
Rated 5 out of 5 by from TurboTax for LLC Partnership and Personal big problem with business is that no provision was made for printing and mailing NY City.... they do not yet take electronic?? what's that all about? Personal is wonderful!
Date published: 2022-03-14
Rated 5 out of 5 by from TurboTax Full Service is wonderful...thanks Greg! I've always used TurboTax products, but this is the second year I'm using TurboTax Live Full Service. It really takes the anxiety away of doing your taxes. My Tax Expert Greg handled tax situations such as Cryptocurrency losses, and other tax events that I wouldn't have been able to handle on my own. Greg's knowledge as a Tax Expert is top notch, and he was always keeping me informed throughout the process. Anytime I had a question, he was always quick to respond. I can't recommend TurboTax Live enough, and they will be doing my taxes from here on out. Thank you Greg, and TurboTax!
Date published: 2022-03-14
Rated 5 out of 5 by from Easy and thorough! Love it. We are retired, but my husband and I both have small businesses that we still operate. This is my fifth year using TT and I find it very user friendly and quite thorough. This year, I only had one issue (form 8812 showing up when I didn't believe I needed it), and I searched the questions and found the answer right away. Cleared it up and good to go. I will keep using this product to simplify and expedite the process of filing my federal and state returns.
Date published: 2022-03-14
Rated 5 out of 5 by from TurboTax is great Kimbery was great. She broke everything down for me to understand about my tax return this year.
Date published: 2022-03-14
Rated 5 out of 5 by from Turbotax TurboTax is awesome! Way better than jackson hewitt!
Date published: 2022-03-14
Rated 5 out of 5 by from eases my anxiety about filing! I have used this service for many years and have had the best service this year! Milton is knowledgable, easy to speak to. I always get nervous when tax time comes, especially since my retirement this past year, but the guidance I've eased my mind. Communication has been frequent & very clear. I'm grateful to have this service!
Date published: 2022-03-14
Rated 5 out of 5 by from Excellent, Quick Way To Complete Taxes I have used TurboTax for seven years and the product improves every year. It is an excellent way to complete this most unpleasant experience.
Date published: 2022-03-14
All TurboTax® Offerings Reviews - Page 4326
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Worst year preparing taxes. Serious problems updating the tax program was not there I had to use turbo tax support and your "helpers" were not there for several weeks. Seems the software didn't work for windows based application with out special access
Date published: 2022-03-14
Rated 3 out of 5 by from Puzzled by Missing State Form I was disappointed to find that a required attachment to my Maryland tax return (Form 502SU) that was present in an earlier draft version of the return was not there in the final version. I was also disappointed that I was unable to reach a live support agent when I called to report this problem.
Date published: 2022-03-14
Rated 5 out of 5 by from Turbo Tax is Wonderful! I use Turbo Tax to prepare my taxes every year. It makes it easy and convenient to file and is easy to use.
Date published: 2022-03-14
Rated 5 out of 5 by from TurboTax for LLC Partnership and Personal big problem with business is that no provision was made for printing and mailing NY City.... they do not yet take electronic?? what's that all about? Personal is wonderful!
Date published: 2022-03-14
Rated 5 out of 5 by from TurboTax Full Service is wonderful...thanks Greg! I've always used TurboTax products, but this is the second year I'm using TurboTax Live Full Service. It really takes the anxiety away of doing your taxes. My Tax Expert Greg handled tax situations such as Cryptocurrency losses, and other tax events that I wouldn't have been able to handle on my own. Greg's knowledge as a Tax Expert is top notch, and he was always keeping me informed throughout the process. Anytime I had a question, he was always quick to respond. I can't recommend TurboTax Live enough, and they will be doing my taxes from here on out. Thank you Greg, and TurboTax!
Date published: 2022-03-14
Rated 5 out of 5 by from Easy and thorough! Love it. We are retired, but my husband and I both have small businesses that we still operate. This is my fifth year using TT and I find it very user friendly and quite thorough. This year, I only had one issue (form 8812 showing up when I didn't believe I needed it), and I searched the questions and found the answer right away. Cleared it up and good to go. I will keep using this product to simplify and expedite the process of filing my federal and state returns.
Date published: 2022-03-14
Rated 5 out of 5 by from TurboTax is great Kimbery was great. She broke everything down for me to understand about my tax return this year.
Date published: 2022-03-14
Rated 5 out of 5 by from Turbotax TurboTax is awesome! Way better than jackson hewitt!
Date published: 2022-03-14
Rated 5 out of 5 by from eases my anxiety about filing! I have used this service for many years and have had the best service this year! Milton is knowledgable, easy to speak to. I always get nervous when tax time comes, especially since my retirement this past year, but the guidance I've eased my mind. Communication has been frequent & very clear. I'm grateful to have this service!
Date published: 2022-03-14
Rated 5 out of 5 by from Excellent, Quick Way To Complete Taxes I have used TurboTax for seven years and the product improves every year. It is an excellent way to complete this most unpleasant experience.
Date published: 2022-03-14
All TurboTax® Offerings Reviews - Page 4326