TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281681 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from so easy! So much easier than I ever imagined! And thorough. Everything is crystal clear.
Date published: 2021-04-15
Rated 5 out of 5 by from good app ive been using this app for 8 years never had a problem
Date published: 2021-04-15
Rated 5 out of 5 by from awsome super easy , easy to use on line will use again next year
Date published: 2021-04-15
Rated 4 out of 5 by from Good product Helped with importing stock stuff and was quick and easy
Date published: 2021-04-15
Rated 5 out of 5 by from Turbo Tax is unbelievably easy! I had absolutely no confidence that I could do our taxes myself. Turbo Tax was like holding my hand the whole time. Thanks to TT, I'm so proud of myself and my husband is too! You CAN teach an old dog new tricks (I'm 74)
Date published: 2021-04-15
Rated 5 out of 5 by from EASY PEASY Very helpful hints and explainations from help desk
Date published: 2021-04-15
Rated 2 out of 5 by from So flawed! Oh, TurboTax (Business), how disappointed I am with you, let me count the ways: (1) no ability to download 1099-DIV data electronically from financial institutions, as can be done with TurboTax Personal (online); (2) no option in the normal flow to apply tax overpayment as credit to next year; was able to correct this by editing form directly, but then the estimated tax forms weren't automatically adjusted and so were incorrect; (3) even though there was no trust beneficiary distribution and I checked that no K-1 was needed/desired, you error and require all beneficiary info for the unneeded K-1 to be entered anyway, including sensitive SSN data; (4) even though I checked that the K-1 was undesired, you still included it in my tax return; (5) when processing 1099-B stock sale info, you require an acquisition date for short term sales even when there is none provided (Box 1b is empty) and refuse to proceed without that; I had to switch to "summary" mode to be able to proceed; (6) once in 1099-B "summary" mode (see #5), you promised to prompt for an attachment for the required statement of sales details before filing the return, but you never did! Also, once "summary" mode is selected, there is no way to go back and switch back to the regular detailed mode; (7) You require the entry of certain unnecessary data, like EFTPS confirmation #s for past estimated tax payments and trust fiduciary SSNs even though that data does not need to be included in the tax return sent to the IRS. This wastes time to gather & enter unneeded data and increases security/privacy/fraud risks by needing to save sensitive SSN data unnecessarily. The list goes on and on. Such a waste of money!
Date published: 2021-04-15
Rated 5 out of 5 by from Can count on Turbo Tax year after year. I have 5 years of Turbo Tax on my computer and know my taxes are accurate and saved for future use. Have never had an issue in all the years I have used it.
Date published: 2021-04-15
Rated 5 out of 5 by from Great Product Excellent Product! Used for many years. Will continue to use!
Date published: 2021-04-15
Rated 4 out of 5 by from Pretty easy had a few hiccups this year The helpline was very good once I figured out how to call someone
Date published: 2021-04-15
All TurboTax® Offerings Reviews - Page 4323
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from so easy! So much easier than I ever imagined! And thorough. Everything is crystal clear.
Date published: 2021-04-15
Rated 5 out of 5 by from good app ive been using this app for 8 years never had a problem
Date published: 2021-04-15
Rated 5 out of 5 by from awsome super easy , easy to use on line will use again next year
Date published: 2021-04-15
Rated 4 out of 5 by from Good product Helped with importing stock stuff and was quick and easy
Date published: 2021-04-15
Rated 5 out of 5 by from Turbo Tax is unbelievably easy! I had absolutely no confidence that I could do our taxes myself. Turbo Tax was like holding my hand the whole time. Thanks to TT, I'm so proud of myself and my husband is too! You CAN teach an old dog new tricks (I'm 74)
Date published: 2021-04-15
Rated 5 out of 5 by from EASY PEASY Very helpful hints and explainations from help desk
Date published: 2021-04-15
Rated 2 out of 5 by from So flawed! Oh, TurboTax (Business), how disappointed I am with you, let me count the ways: (1) no ability to download 1099-DIV data electronically from financial institutions, as can be done with TurboTax Personal (online); (2) no option in the normal flow to apply tax overpayment as credit to next year; was able to correct this by editing form directly, but then the estimated tax forms weren't automatically adjusted and so were incorrect; (3) even though there was no trust beneficiary distribution and I checked that no K-1 was needed/desired, you error and require all beneficiary info for the unneeded K-1 to be entered anyway, including sensitive SSN data; (4) even though I checked that the K-1 was undesired, you still included it in my tax return; (5) when processing 1099-B stock sale info, you require an acquisition date for short term sales even when there is none provided (Box 1b is empty) and refuse to proceed without that; I had to switch to "summary" mode to be able to proceed; (6) once in 1099-B "summary" mode (see #5), you promised to prompt for an attachment for the required statement of sales details before filing the return, but you never did! Also, once "summary" mode is selected, there is no way to go back and switch back to the regular detailed mode; (7) You require the entry of certain unnecessary data, like EFTPS confirmation #s for past estimated tax payments and trust fiduciary SSNs even though that data does not need to be included in the tax return sent to the IRS. This wastes time to gather & enter unneeded data and increases security/privacy/fraud risks by needing to save sensitive SSN data unnecessarily. The list goes on and on. Such a waste of money!
Date published: 2021-04-15
Rated 5 out of 5 by from Can count on Turbo Tax year after year. I have 5 years of Turbo Tax on my computer and know my taxes are accurate and saved for future use. Have never had an issue in all the years I have used it.
Date published: 2021-04-15
Rated 5 out of 5 by from Great Product Excellent Product! Used for many years. Will continue to use!
Date published: 2021-04-15
Rated 4 out of 5 by from Pretty easy had a few hiccups this year The helpline was very good once I figured out how to call someone
Date published: 2021-04-15
All TurboTax® Offerings Reviews - Page 4323