TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

(4.6/5 | 294025 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from TurboTax Is So Easy! I have been using TurboTax for years and it just keeps getting better each year. So easy to use. Makes preparing tax returns very easy. Thank you!
Date published: 2022-03-21
Rated 4 out of 5 by from Good Software Overall a good program. I kept getting a dialog box to fill in a payment amount on form 8812. I never received an amount like this and do not have any children living with us. It didn't make sense so I ignored it. I do not have a form 8812 in my tax return.
Date published: 2022-03-21
Rated 2 out of 5 by from Sneaky They say one price then when you go to pay with your return they charge you more to have your money deposited into your account
Date published: 2022-03-21
Rated 5 out of 5 by from EZ to follow directions Expert were the cream of the crop, great patience and ez to understand in both English and Spanish.
Date published: 2022-03-21
Rated 5 out of 5 by from TurboTax is great TurboTax is by far the easier software to use and understand.
Date published: 2022-03-21
Rated 2 out of 5 by from After 10 years of Turbo tax... I've used Turbo Tax for 10 years and this will probably be the last year. Why? 1. The cost is to high. 2. In the last coupled years I've seen quality issues. In state and federal the program failed to enter data it identified in the filing process. The audit caught it but had to go tot he form and add it myself. On the state issue, it showed tax due, and calculated an underpayment penalty. Again the program failed to enter data into the underlining form, specifically a tax credit rolled over from 2020. Again the underlaying form showed the credit, but didn't apply it. Had to manually enter which brought my tax owed down below penalty issues. I have uses turbo tax all these years because I want those things taken care of. You lost my trust.
Date published: 2022-03-21
Rated 1 out of 5 by from turbotrash your no good charge me for no good reason 100 dollars out my tax return for you people for nothing
Date published: 2022-03-21
Rated 2 out of 5 by from Turbo Tax changed my Selection to Deluxe I did not want Deluxe and never selected this. I only wanted the basic service. this is the third year Turbo tax bumps me up tp Deluxe without me selecting it. I have NEVER used the extra services and do not need it. This is very frustrating and impossible to change back or have corrected afterwards. I will look into other tax services next year since this is not right.
Date published: 2022-03-21
Rated 5 out of 5 by from Super simple, and fast Quick and easy, great experience! Worth the slight cost for deluxe services!
Date published: 2022-03-21
Rated 5 out of 5 by from Easy. Thank you Easy to use, like the step by ste guidance and the ability to upload data from my financial institution.
Date published: 2022-03-21
All TurboTax® Offerings Reviews - Page 4323
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax Is So Easy! I have been using TurboTax for years and it just keeps getting better each year. So easy to use. Makes preparing tax returns very easy. Thank you!
Date published: 2022-03-21
Rated 4 out of 5 by from Good Software Overall a good program. I kept getting a dialog box to fill in a payment amount on form 8812. I never received an amount like this and do not have any children living with us. It didn't make sense so I ignored it. I do not have a form 8812 in my tax return.
Date published: 2022-03-21
Rated 2 out of 5 by from Sneaky They say one price then when you go to pay with your return they charge you more to have your money deposited into your account
Date published: 2022-03-21
Rated 5 out of 5 by from EZ to follow directions Expert were the cream of the crop, great patience and ez to understand in both English and Spanish.
Date published: 2022-03-21
Rated 5 out of 5 by from TurboTax is great TurboTax is by far the easier software to use and understand.
Date published: 2022-03-21
Rated 2 out of 5 by from After 10 years of Turbo tax... I've used Turbo Tax for 10 years and this will probably be the last year. Why? 1. The cost is to high. 2. In the last coupled years I've seen quality issues. In state and federal the program failed to enter data it identified in the filing process. The audit caught it but had to go tot he form and add it myself. On the state issue, it showed tax due, and calculated an underpayment penalty. Again the program failed to enter data into the underlining form, specifically a tax credit rolled over from 2020. Again the underlaying form showed the credit, but didn't apply it. Had to manually enter which brought my tax owed down below penalty issues. I have uses turbo tax all these years because I want those things taken care of. You lost my trust.
Date published: 2022-03-21
Rated 1 out of 5 by from turbotrash your no good charge me for no good reason 100 dollars out my tax return for you people for nothing
Date published: 2022-03-21
Rated 2 out of 5 by from Turbo Tax changed my Selection to Deluxe I did not want Deluxe and never selected this. I only wanted the basic service. this is the third year Turbo tax bumps me up tp Deluxe without me selecting it. I have NEVER used the extra services and do not need it. This is very frustrating and impossible to change back or have corrected afterwards. I will look into other tax services next year since this is not right.
Date published: 2022-03-21
Rated 5 out of 5 by from Super simple, and fast Quick and easy, great experience! Worth the slight cost for deluxe services!
Date published: 2022-03-21
Rated 5 out of 5 by from Easy. Thank you Easy to use, like the step by ste guidance and the ability to upload data from my financial institution.
Date published: 2022-03-21
All TurboTax® Offerings Reviews - Page 4323