TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 4 out of 5 by from Turbo tax isnt that bad 1st tax expert was unresponsive and erenesto did a good job finishing the job
Date published: 2022-03-18
Rated 5 out of 5 by from Easy as 1-2-3 So easy, a caveman could do it. Thank you Turbo Tax.
Date published: 2022-03-18
Rated 5 out of 5 by from TurboTax is nice and easy Using TurboTax was an easy process. All information was available to make an informed decision.
Date published: 2022-03-18
Rated 5 out of 5 by from Easiest Tax Prep Ever first time using the live full service experience and I will definitely be using it from here on out. Easy, quick and and made my tax experience significantly less stressful.
Date published: 2022-03-18
Rated 4 out of 5 by from TURBOTAX IS ACCEPTABLE Takes too much time to resolve issues, have spent at least eight hours, many unnecessary due to representative's lack of knowledge depth. Too many unresolved issues like duplicate 1099R, calculating estimated taxes for the following year. Representatives were very friendly, professional and anxious to help, may need more training on unusual situations.
Date published: 2022-03-18
Rated 3 out of 5 by from Needed some extra help, but still valuable resou I had some difficulties with TT this year, so ended up hiring a CPA to double check…he found some fixes and I did still file with TurboTax, but maybe not the end all be all.
Date published: 2022-03-18
Rated 4 out of 5 by from Continue buttons are too low on the screens The continue buttons are located too low on the screens, if you have you task bar at the normal size, the buttons are sometimes overlaid, causing me to shrink my icons on the task bar.
Date published: 2022-03-18
Rated 5 out of 5 by from SUPER GREAT PROGRAM!!! Very easy to use. I am a 1st time user and found this program wonderfully easy to follow. It is so user friendly that you would have to try to mess up to ruin your return. I would very much highly recommend Turbotax.
Date published: 2022-03-18
Rated 5 out of 5 by from Turbo Tax amazing Fabulous service, Terriane is awesome Excellant custmer service
Date published: 2022-03-18
Rated 4 out of 5 by from Easy to use Good experience however was not asked where to send return
Date published: 2022-03-18
All TurboTax® Offerings Reviews - Page 4317
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Turbo tax isnt that bad 1st tax expert was unresponsive and erenesto did a good job finishing the job
Date published: 2022-03-18
Rated 5 out of 5 by from Easy as 1-2-3 So easy, a caveman could do it. Thank you Turbo Tax.
Date published: 2022-03-18
Rated 5 out of 5 by from TurboTax is nice and easy Using TurboTax was an easy process. All information was available to make an informed decision.
Date published: 2022-03-18
Rated 5 out of 5 by from Easiest Tax Prep Ever first time using the live full service experience and I will definitely be using it from here on out. Easy, quick and and made my tax experience significantly less stressful.
Date published: 2022-03-18
Rated 4 out of 5 by from TURBOTAX IS ACCEPTABLE Takes too much time to resolve issues, have spent at least eight hours, many unnecessary due to representative's lack of knowledge depth. Too many unresolved issues like duplicate 1099R, calculating estimated taxes for the following year. Representatives were very friendly, professional and anxious to help, may need more training on unusual situations.
Date published: 2022-03-18
Rated 3 out of 5 by from Needed some extra help, but still valuable resou I had some difficulties with TT this year, so ended up hiring a CPA to double check…he found some fixes and I did still file with TurboTax, but maybe not the end all be all.
Date published: 2022-03-18
Rated 4 out of 5 by from Continue buttons are too low on the screens The continue buttons are located too low on the screens, if you have you task bar at the normal size, the buttons are sometimes overlaid, causing me to shrink my icons on the task bar.
Date published: 2022-03-18
Rated 5 out of 5 by from SUPER GREAT PROGRAM!!! Very easy to use. I am a 1st time user and found this program wonderfully easy to follow. It is so user friendly that you would have to try to mess up to ruin your return. I would very much highly recommend Turbotax.
Date published: 2022-03-18
Rated 5 out of 5 by from Turbo Tax amazing Fabulous service, Terriane is awesome Excellant custmer service
Date published: 2022-03-18
Rated 4 out of 5 by from Easy to use Good experience however was not asked where to send return
Date published: 2022-03-18
All TurboTax® Offerings Reviews - Page 4317